Superior Preference Permanent Hair Color Product - L’Oréal Paris

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Superior Preference Fade-Defying Shine Permanent Hair Color

$13.99
071249253267 T1
Color
  • 5 Medium Brown
  • 2BL Blue Black
  • 10NB Ultra Natural Blonde
  • 1 Ultimate Black
  • 2 Natural Black
  • 3C Cool Darkest Brown
  • 3 Soft Black
  • 4A Dark Ash Brown
  • 4 Dark Brown
  • 4M Dark Mahogany Brown
  • 4R Dark Auburn
  • 4SM Dark Soft Mahogany Brown
  • 5½AM Medium Copper Brown
  • 5A Medium Ash Brown
  • 5CB Medium Chestnut Brown
  • 5C Cool Medium Brown
  • 5CG Iced Golden Brown
  • 5G Medium Golden Brown
  • 5MB Medium Auburn Brown
  • 6½G Lightest Golden Brown
  • 6AB Chic Auburn Brown
  • 6A Light Ash Brown
  • 6AM Light Amber Brown
  • 6C Cool Light Brown
  • 6 Light Brown
  • 6R Light Auburn
  • 7½A Medium Ash Blonde
  • 7A Dark Ash Blonde
  • 7 Dark Blonde
  • 7LA Lightest Auburn
  • 8½A Champagne Blonde
  • 8A Ash Blonde
  • 8G Golden Blonde
  • 8 Medium Blonde
  • 9½A Lightest Ash Blonde
  • 9½NB Lightest Natural Blonde
  • 9A Light Ash Blonde
  • 9GR Light Reddish Blonde
  • 9 Natural Blonde
  • LB01 Extra Light Ash Blonde
  • LB02 Extra Light Natural Blonde
  • Soft Silver Blonde 8S
  • RR04 Intense Dark Red
  • UL51 Hi-Lift Natural Brown
  • UL61 Hi-Lift Ash Brown
  • UL63 Hi-Lift Gold Brown
  • superior-preference-fade-defying-shine-permanent-hair-color
  • superior-preference-fade-defying-shine-permanent-hair-color-2bl-blue-black
  • superior-preference-fade-defying-shine-permanent-hair-color-10nb-ultra-natural-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-1-ultimate-black
  • superior-preference-fade-defying-shine-permanent-hair-color-2-natural-black
  • superior-preference-fade-defying-shine-permanent-hair-color-3c-cool-darkest-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-3-soft-black
  • superior-preference-fade-defying-shine-permanent-hair-color-4a-dark-ash-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-4-dark-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-4m-dark-mahogany-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-4r-dark-auburn
  • superior-preference-fade-defying-shine-permanent-hair-color-4sm-dark-soft-mahogany-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-51-2am-medium-copper-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-5a-medium-ash-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-5cb-medium-chestnut-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-5c-cool-medium-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-5cg-iced-golden-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-5g-medium-golden-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-5mb-medium-auburn-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-61-2g-lightest-golden-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-6ab-chic-auburn-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-6a-light-ash-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-6am-light-amber-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-6c-cool-light-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-6-light-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-6r-light-auburn
  • superior-preference-fade-defying-shine-permanent-hair-color-71-2a-medium-ash-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-7a-dark-ash-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-7-dark-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-7la-lightest-auburn
  • superior-preference-fade-defying-shine-permanent-hair-color-81-2a-champagne-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-8a-ash-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-8g-golden-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-8-medium-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-91-2a-lightest-ash-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-91-2nb-lightest-natural-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-9a-light-ash-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-9g-light-golden-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-9gr-light-reddish-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-9-natural-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-lb01-extra-light-ash-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-lb02-extra-light-natural-blonde
  • superior-preference-fade-defying-shine-permanent-hair-color-preference-2019-cty
  • superior-preference-fade-defying-shine-permanent-hair-color-rr04-intense-dark-red
  • superior-preference-fade-defying-shine-permanent-hair-color-ul51-hi-lift-natural-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-ul61-hi-lift-ash-brown
  • superior-preference-fade-defying-shine-permanent-hair-color-ul63-hi-lift-gold-brown
  • 071249253267 T2 Neww
  • 071249253243 T3 Neww
  • New Atf 071249253267 T5
  • New Atf 071249253267 T6
  • New ATF2
  • 071249253519 T6 Neww
  • New Atf All T8

Hair Color Try On

Try on hair color before you buy

PRODUCT DETAILS
L'Oreal Paris Superior Preference Fade Defying Shine Permanent Hair Color is our gold standard in luxurious permanent hair color since 1973. This salon-inspired hair color delivers rich color with up to 9 weeks of radiance and beautiful gray coverage and is suitable for all hair types and textures.

New Pleasant Scent. We’ve elevated the hair dye experience with a new and improved floral fragrance.

Fade Resistant Color Up to 9 Weeks. This at-home hair color delivers rich, luminous, fade-defying hair color with the help of our exclusive Care Supreme Conditioner infused with a UV filter and Vitamin E.

Unique Conditioning Hair Dye Gel Formula. Our new no-drip translucent gel hair dye formula provides better adherence to the hair fiber for a more precise application.

Wide Selection of Rich Shades. Available in 50 luminous shades so you can find your perfect shiny hair color match or natural permanent hair color for gray coverage.

Superior Preference Fade Defying Shine Permanent Hair Color Benefits:

    • Up to 9 weeks of rich, luminous, fade-defying color
    • Permanent hair color for gray coverage that thoroughly and beautifully covers grays
    • Suitable for all hair types and textures
    • Fade defying system to provide rich, long-lasting hair color tones
    • No-drip conditioning gel formula for better hair adherence and mess-free coloring experience
    • Provides silky, resilient hair thanks to the Shine Protect Conditioner infused with a UV filter and Vitamin E
    • Available in over 50 luminous shades

Superior Preference Fade Defying Shine Permanent Hair Color Key Features:

    • Hair Types: All Hair Types, Gray Hair
    • Scent: Floral
    • Key Ingredients: Vitamin E
    • Product Form: Translucent Oil-in-Gel
    • Product Size: 6.3 x 3.55 x 2.25 inches
    • Packaging: Box containing developer cream, color gel, and Shine Protect Conditioner
WHO SHOULD USE

Choosing your Superior Preference shade is simple with the on-pack shade guide. There is a shade guide included on the side of each pack to show the color results depending on your starting hair color. Color result may vary depending on your starting hair color and condition.

  • Choosing between two shades: If you are in between two Superior Preference shades, we recommend choosing the lightest one.
  • Choosing a shade for gray coverage: For the most natural gray coverage, choose a Superior Preference shade that is closest to your natural hair color or go one shade lighter.

If you want to see what your new hair color might look like, select the shade you want, and then select “Live Try On” to virtually try on your new shade.
Packaging may vary, what you see may not be reflected on site.

WHEN TO USE
AQUA / WATER / EAU • PEG-4 RAPESEEDAMIDE • ALCOHOL DENAT. • DECETH-3 • PROPYLENE GLYCOL • AMMONIUM HYDROXIDE • LAURETH-5 CARBOXYLIC ACID • DIPROPYLENE GLYCOL • HEXYLENE GLYCOL • POLOXAMER 338 • OLEYL ALCOHOL • PARFUM / FRAGRANCE • AMMONIUM THIOLACTATE • p-PHENYLENEDIAMINE • HYDROXYBENZOMORPHOLINE • TETRASODIUM GLUTAMATE DIACETATE • ERYTHORBIC ACID • 2,4-DIAMINOPHENOXYETHANOL HCL • 6-HYDROXYINDOLE • m-AMINOPHENOL • OCTADECYL DI-T-BUTYL-4-HYDROXYHYDROCINNAMATE • 2-AMINO-3-HYDROXYPYRIDINE • N,N-BIS(2-HYDROXYETHYL)-p-PHENYLENEDIAMINE SULFATE • CITRIC ACID
HOW TO FIND YOUR SHADE

Instructions vary by shade. For complete instructions, refer to package insert located inside hair color box.

How to use L'Oreal Paris Superior Preference for the first time:

  1. Apply All Over. Apply permanent hair color mixture to dry, unwashed hair. Apply color at your root area and through ends until completely saturated.
  2. Leave on for 25 minutes.
  3. Rinse-out until water runs clear.
  4. Condition. Apply enough Color & Shine Conditioner to thoroughly saturate hair and leave on for 2-3 minutes. Rinse.

How to touch up roots with Superior Preference:
  1. Touch up root area first. Make ¼” partings through dry, unwashed hair with applicator tip. Apply hair color mixture onto new growth root area only until completely saturated. Leave color on new growth root area for 20 minutes. TIP: For resistant grays, leave on for an additional 5 minutes.
  2. Apply to rest of hair. Apply remaining product to rest of hair to refresh color. Let develop for 5 minutes. Total application time is 25 minutes.
  3. Rinse-out until water runs clear.
  4. Condition. Apply enough Color & Shine Conditioner to thoroughly saturate hair and leave on for 2-3 minutes. Rinse.

Pro Tip: If you need more conditioner, check out the new Superior Preference Ultra Care Conditioner .

HOW TO USE

Use Superior Preference Fade-Defying Shine Permanent Hair Color whenever you want long-lasting, radiant color with beautiful gray coverage. Superior Preference Fade Defying Shine Permanent Hair Color lasts up to 9 weeks after a full hair color session, but recommended usage varies depending on application needs:

Full Color: Reapply every 4-6 weeks to keep your color fresh and cover new growth.

Touchups: Apply to just the roots every 2-3 weeks if needed for quick growth or persistent grays.

INGREDIENTS

Superior Preference Fade-Defying Shine Permanent Hair Color is a great choice for anyone who wants long-lasting, radiant color at home. This fade-defying shine permanent hair color is especially suited for:

  • Those seeking permanent hair color for gray coverage. Delivers beautiful, natural-looking gray coverage with rich, layered tones.
  • Anyone wanting long-lasting, vibrant color. The fade-defying system helps maintain hair color for up to 9 weeks.
  • People looking for shiny, resilient hair after coloring. The Shine Protect Conditioner with UV filter and vitamin E keeps hair silky and vibrant.
  • All hair types and hair textures.

CONSUMER STUDY RESULTS
FREQUENTLY ASKED QUESTIONS
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WATCH AND LEARN

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SUPERIOR PREFERENCE HAIR COLOR ROUTINE

Step 1
071249253069 T1

Superior PreferenceFade-Defying Shine Permanent Hair Color

$13.99

4.1/5 (4855)Average rating:
View Product
Step 2
071249711026 T1

Superior PreferenceShine Protect Ultra Care Conditioner for Color-Treated Hair

$9.99

4.7/5 (178)Average rating:
View Product


L'Oreal Fade Defying Shine Permanent Hair Color FAQs

What is L’Oreal Preference Haircolor?

L’Oreal Paris Superior Preference is a permanent hair color that provides up to 9 weeks of fade-defying, luminous long-lasting hair color, with natural-looking highs & lows, and beautiful gray coverage. The kit also includes a color protective Shine Protect Conditioner so hair is left soft and silky to the touch.

How Do You Color Hair At Home With This Permanent Hair Color?

To apply Superior Preference Fade Defying Shine Permanent Hair Color, follow the instructions below and consult the instructions on the box for any variations by shade.
  1. Apply the permanent hair color mixture to dry, unwashed hair. Apply the hair dye gel to your root area and through ends until completely saturated. The hair dye gel formula will ensure a smooth, even application for professional results at home.
  2. Leave on for 25 minutes.
  3. Rinse out your hair until the water runs clear.
  4. Apply enough Color & Shine Conditioner to thoroughly saturate your hair. Leave on for 2-3 minutes, then rinse.

If you need more tips on dyeing your hair, check out our at-home hair coloring guide.

What Has Changed With the New Superior Preference Formula?

The new and improved Superior Preference Hair Color now provides up to 9 weeks of fade-defying shiny hair color, and the new, no-drip texture of the hair dye gel formula allows for a more precise application.

Does Permanent Hair Color Fade?

Yes, all permanent hair color can fade over time, but a formula like Superior Preference Fade Defying Shine Permanent Hair Color is designed to lock in shiny hair color and vibrancy for up to 9 weeks. Several factors contribute to this fading process, including exposure to sunlight, frequent washing, and using shampoos with harsh sulfates, which means that protecting your hair and choosing color-safe hair care products can help your hair color to last longer. For more help on keeping your hair color looking fresh, learn more tips on how to keep your hair from fading.

How Long Does Superior Preference Permanent Hair Color Last?

Superior Preference provides rich, fade-resistant color and shine for up to 9 weeks with proper hair care. To help your shiny hair color last, use color-safe hair products like color-protecting shampoo and color-protecting conditioner.

How Long Does Unopened Shiny Hair Color Last?

Unopened boxes of Superior Preference permanent hair color typically last up to 3 years when stored in a cool, dry place. For exact dates, check the packaging for expiration dates or batch codes.

How Do You Make At Home Hair Color Last Longer On Gray Hair?

To make at-home hair color last longer on gray hair, both the type of permanent hair color for gray coverage that you choose as well as your after-color maintenance are important. Gray hair can be more resistant to color, so opt for permanent hair color formulas like Superior Preference that are specifically designed for gray coverage. During application, ensure thorough and even saturation, particularly on resistant areas.

After coloring your hair, switch to sulfate-free shampoos and conditioners formulated for color-treated hair, and wash with cooler water to prevent premature fading. Minimizing sun exposure and heat styling can also significantly prolong your color’s vibrancy. Regular root touch-ups can help you maintain a fresh look between full coloring sessions.

What is the Difference Between L’Oreal Preference and L’Oreal Excellence Haircolor

Superior Preference and L’Oreal Excellence both provide permanent hair color and gray coverage, but the two different hair color lines focus on different priorities.

• L'Oréal Superior Preference is a liquid hair dye gel that provides fade-defying color for up to 9 weeks. Superior Preference is designed to deliver luminous, multi-dimensional color with natural-looking highs and lows. It is specifically formulated for fade-defying color that resists fading, dullness, and brassiness. The hair color kit includes Shine Protect Conditioner to maintain vibrancy. While it provides good gray coverage and conditioning benefits, its primary focus is on radiant, salon-inspired results and fade resistance.
• L'Oréal Excellence has a rich, non-drip crème formula. Its core strength lies in providing 100% gray coverage, even for stubborn grays, making it an excellent choice for those whose main concern is completely concealing gray hair. Excellence features a Triple Protection System designed to protect hair before, during, and after coloring. While Excellence hair color delivers long-lasting, rich color, its emphasis is more on protective care and complete gray coverage with a uniform color result.

If you're seeking luminous, multi-dimensional, fade-defying shine permanent hair color with a more translucent finish, choose Superior Preference. If your priority is 100% stubborn gray coverage hair color and a protective coloring process, Excellence would be the more suitable option.

Which L’Oreal Preference Shade Should I Choose?

The best L’Oréal Preference shade for you depends on your natural hair color, undertone, and desired result. Superior Preference offers more than 50 fade-defying shine permanent hair color shades, so you can choose a tone that enhances your look while delivering long-lasting vibrancy and beautiful gray coverage.

When choosing your shade, start by identifying your current base color and your undertone (warm, cool, or neutral). Warm shades tend to have golden or copper tones, while cool shades lean ashy. If you’re aiming for a natural result, select a shade within one to two levels of your current color. For dramatic change, consider staying within three levels and consult the shade guide included on the back of each box to show the color results depending on your starting hair color.

If you’re coloring gray hair, shades closest to your natural color tend to provide the most seamless, blended gray coverage. For subtle brightness, choose a shade slightly lighter than your natural tone.

To choose the best shade for your desired look, check out our hair color quiz or choose any Superior Preference shade on this page and select “Live Try On” to virtually preview your new color.

What Should I Use to Maintain my Hair Color?​

To maintain your salon-inspired results, we recommend using sulfate-free, color-safe formulas like L’Oreal Paris Everpure Bonding Shampoo and Bonding Conditioner. For additional hair color maintenance, incorporate the Superior Preference Ultra Care Conditioner into your routine.
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1 out of 5 stars.

5A medium ash brown

3 days ago
I always use the 5A medium ash brown hair dye in the past and it always turn into a nice ash medium brown. I recently bought the hair dye and my hair turned out ok, but it got the some red and copper undertones. I dont like the red/copper undertone color on my hair. Wished it was more ashy.

Originally posted on Fade Defying Shine Permanent Hair Color 5A Medium Ash Brown

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Response from L'Oreal:
20 hours ago
LeCare
Hi Pearl! We apologize you were not satisfied with the results you achieved with Superior Preference, 5A-Medium Ash Brown. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. We apologize for the inconvenience and will pass along your feedback to others in our company for consideration.
Hertford, NC
Review 1
Votes 0
Age:35 to 44
Gender:Female
My eye color:Green
My hair color:Light Blonde
My complexion:Deep
My undertone:Neutral Undertone
5 out of 5 stars.

10Nb Ultra Natural Blonde Is Absolutely The Best.

3 days ago
I need every six boxes of 10Nb Ultra Natural Blonde hair color immediately for my global long hair within my entire whole life.
Would you purchase this again:Yes

Originally posted on Fade Defying Shine Permanent Hair Color 10Nb Ultra Natural Blonde

Helpful?
Review 1
Votes 0
1 out of 5 stars.

NOT new and Improved

9 days ago
I have been using Preference for years, and I finally will choose another brand. It is supposed to last 9 weeks according to Loreal, but the color washes out in two weeks. With each shampoo, (twice a week) the color comes off on the towel, and gone in two weeks. The hair has no body because the color does not penetrate. New and improved? I don't think so. Unacceptable. I am very disappointed.

Originally posted on Fade Defying Shine Permanent Hair Color

Helpful?
Response from L'Oreal:
8 days ago
LeCare
Hi ELGato! Thank you for sharing how you feel about Superior Preference. We apologize for the inconvenience this change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
Carlsbad, CA
Review 1
Vote 1
Age:55 to 64
Gender:Female
My eye color:Dark Brown
My hair color:Dark Brown
My complexion:Medium
My undertone:Warm Undertone
3 out of 5 stars.

Not interchangeable with other Loreal color dyes

26 days ago
I am a long time user of Loreal Excellence. I needed to color my hair and when I went to CVS to get my color, they were out of the Excellence Dark Brown shade. In the past I had used the Preference dye so I figured I will get that. I paid more and bought two boxes of Preference (CVS Deal - buy 2 get something off). I came home used it and I was very disappointed that it wasn't the same shade as Excellence. You would think that the same company would have matching color shades and it could be interchangeable. I was very disappointed. I will now have to get Excellence and color over it in few days.
Would you purchase this again:No

Originally posted on Fade Defying Shine Permanent Hair Color

Helpful?
WV
Review 1
Votes 0
Age:55 to 64
Gender:Female
My eye color:Blue
My hair color:Mahogany
My complexion:Light
My undertone:Warm Undertone
4 out of 5 stars.

Love it!

a month ago
I've been using L'Oreal hair color for over 40 years. I started with golden blond colors in my 20's and 30's. I had light brown hair so the light colors worked well. In my later years I switched to level 6 reds and I love it. I'm 62 now and tried growing out the gray but I'm back to wanting the red again! My only issue is my hair soaks the color up so I need 2 boxes on hand if my hair is shoulder length.
Would you purchase this again:Yes

Originally posted on Fade Defying Shine Permanent Hair Color 6R Light Auburn

Helpful?
VeronicaG
Reviews 4
Votes 0
5 out of 5 stars.

Makes hair feel fresh and shiny.

2 months ago
I love this shade of black hair dye. It’s not too dark nor on the brown undertones side. It makes my hair look healthy and shiny after dye and lasts a long time. The instructions and all equipment to dye hair are provided in box for a beautiful touch up.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 3 Soft Black

LynetteM
Review 1
Votes 0
5 out of 5 stars.

Great alternative for salon

2 months ago
I have some grey hair coming in and this came right on time, it brought back the shininess and covered all the grey hair I had growing in. Quick and simple application, comes with everything needed.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 3 Soft Black

Lori C
Reviews 4
Votes 0
5 out of 5 stars.

Very moisturizing and non drying

2 months ago
My daughter allowed me to play hair stylist. This is a non drying hair color with no mess and wonderful conditioning. She has sensitive skin and it didn’t itch her scalp. Left her hair with great volume and texture.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 3C Cool Darkest Brown

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Most Helpful Favourable Review

5 out of 5 stars.
9 years ago
I usually use "professional" color from Sally's but tried 7-1/2A when I was away on vacation and wanted to apply lowlights to my platinum hair. I was VERY pleased! The scent is gentle compared to my old brand & even though I shampooed after processing (hotel towels), the color was exactly like on the front of the box and has lasted beautifully for three weeks now without fading. Best of all the ash is solid - no brassiness whatsoever (unlike what I was using before). Great hair color!!
338 people found this helpful
Show Reviews:

Most Helpful Critical Review

1 out of 5 stars.

Not what I expected at all.

9 years ago
I got this cause it said no brassy tones. I had brown hair subtle natural low lights.. now I have strawberry blonde hair... not what I was looking for at all.
137 people found this helpful
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Non-Incentivised Reviews
9 to 38 of 4857 Reviews.
9 – 38 of 4857 Reviews
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Most Recent
Talicia W
Review 1
Votes 0
5 out of 5 stars.

Easy and long lasting

2 months ago
I love L’Oreal hair color, I’ve been using it for years and will continue to use it for this premature grey hair that I have. The application is easy and it doesn’t damage my hair or alter the texture of my curls.
  • Review photo 1

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 1 Ultimate Black

Punta Gorda, FL
Review 1
Vote 1
Age:55 to 64
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Medium
My undertone:Warm Undertone
1 out of 5 stars.

Not Impressed

2 months ago
Used UL61 on medium brown hair with natural highlights and some grey. Did not cover the greys to the color shown, instead turned them purple. Do not use this product if you have grey. Does not advise that on the box.
Would you purchase this again:No

Originally posted on Fade Defying Shine Permanent Hair Color Ul61 Hi Lift Ash Brown

Helpful?
Response from L'Oreal:
2 months ago
LeCare
Hi UL61! Thank you for trying Superior Preference, UL61- Hi Lift Ash Brown. This in not a gray coverage shade of haircolor. It is a lightener that takes dark hair and lightens it to a very light brown. On the front of the box it says "Design to lighten the darkest hair". Your feedback is appreciated and will be shared with others in our company.
Florida
Review 1
Votes 0
Age:55 to 64
Gender:Female
My hair color:Light Blonde
My complexion:Medium
My undertone:Neutral Undertone
4 out of 5 stars.

Discontinued?

3 months ago
Love 10NB. Now I can't find it anywhere. Is this color discontinued? If so what color replaces it?
Would you purchase this again:Yes

Originally posted on Fade Defying Shine Permanent Hair Color 10Nb Ultra Natural Blonde

Helpful?
Huntsville Texas
Reviews 3
Votes 0
Age:35 to 44
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Fair
My undertone:Cool Undertone
5 out of 5 stars.

Radiant red light Aurburn

3 months ago
My on the go color ! It’s the best color ! L’Oréal preference light Aurburn !
Would you purchase this again:Yes

Originally posted on Fade Defying Shine Permanent Hair Color 6R Light Auburn

Helpful?
Review 1
Votes 2
2 out of 5 stars.

Old formula worked better for me

3 months ago
I have used LB01 Extra Light Ash Blonde for years and have loved the results. The new and improved formula did not lighten my hair (normally medium/dark blonde) hardly at all, left uneven color on the gray hairs, and had brassy results. So disappointed! I have been using a purple conditioner to try to mask the brassiness. For me, this is not an improvement.

Originally posted on Fade Defying Shine Permanent Hair Color Lb01 Extra Light Ash Blonde

Helpful?
Response from L'Oreal:
2 months ago
LeCare
Hi Jomama! Thank you for sharing how you feel about the new Superior Preference formula, Le Blondissimes, LB01-Extra Light Ash Blonde. We are committed to bringing our consumers products that meets their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company.
Arlington VA
Review 1
Votes 3
Age:45 to 54
Gender:Female
My eye color:Dark Brown
My hair color:Medium Brown
My complexion:Medium
My undertone:Neutral Undertone
1 out of 5 stars.

Horrible product in every sense

3 months ago
Total waste of time and money. Did not cover my grays. Dried out hair; I’m now left with a patchy stringy mess.
Would you purchase this again:No
  • Review photo 1
  • Review photo 2

Originally posted on Fade Defying Shine Permanent Hair Color

Helpful?
Response from L'Oreal:
2 months ago
LeCare
Hi MS77! We apologize for the inconvenience you have experienced after using Superior Preference, 5-Medium Brown. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company. For further assistance, please reach out to us at the 800 number on the box. Case #44948435
Cal
Reviews 2
Vote 1
My hair color:Light Blonde
My complexion:Light
My undertone:Neutral Undertone
3 out of 5 stars.

Great box color Bring back E.L.. Beige Blonde

3 months ago
I have been using Loreal 10NB for years. This time doing my roots I noticed my hair had more of an orange tint to it. I was wondering if I got a defective box..I'm usually satisfied with the hair color and never have an issue. I want a cooler shade. ash seems to give it an ugly grayish color so I tend to stick with the Neutrals. I used to LOVE Extra light Beige blonde, it was discontinued. Any chance of its return?
Would you purchase this again:Yes

Originally posted on Fade Defying Shine Permanent Hair Color 10Nb Ultra Natural Blonde

Helpful?
Response from L'Oreal:
3 months ago
LeCare
Hi MissMissy! Thank you for sharing how you feel about LB03-Extra Light Beige Blonde. We do not have a comparable shade to suggest. If you have dark roots the ash shade is the tone that minimizes the brassiness. We recommend just a root touch up.
Fort Worth TX.
Review 1
Votes 2
Age:18 to 24
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Medium
My undertone:Neutral Undertone
4 out of 5 stars.

First blonde color in my hair.

3 months ago
So I bought this product as a brunette girly, and the difference was not really noticeable. However! I’ve always been scared to try lighter colors because I was afraid of hair damage, and this product did amazing! No hair damage! Just treat the hair gently and it came out nice and soft! I wpuld recommend if you wanna do a touch up or a slightly brighter color if you have the same hair color as mine.
Would you purchase this again:Yes

Originally posted on Fade Defying Shine Permanent Hair Color 8 Medium Blonde

Helpful?
tiffybtiffy_3951
Review 1
Votes 0
5 out of 5 stars.

Works

3 months ago
This is the color I got because I didn’t bleach my hair I guess. However I love it and it compliments my skin well. My hair still feels the same and I don’t see breakage after use.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 81 2A Champagne Blonde

pennyl40_3836
Review 1
Votes 0
5 out of 5 stars.

If you want to color your hair and it look natural

3 months ago
The overall process and application was easy to follow. My scalp didn't feel dry or itch like some other products! The end result looked very natural and blended very well! I would recommend this product as the overall process and results were great

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 4 Dark Brown

Review 1
Votes 3
Age:45 to 54
Gender:Female
My eye color:Hazel
My hair color:Medium Brown
My complexion:Light
My undertone:Neutral Undertone
1 out of 5 stars.

WHY THE HORRIFIC FORMULA CHANGE?

4 months ago
I have a few grays in my hair, but mainly concentrated at my temple area and a little along my hairline. I have been using Loreal Preference 5G on only these areas for years and it has blended perfectly with the rest of my natural color. My hairdresser even commented many times about how perfect the color was for me. I have now used the new formula two times and to my horror it's a completely different color and no longer a match to my natural color. There is now a definite and odd looking line of demarcation from where I just color the small gray areas. There is so much orange to this new color that it's ridiculous. I gave it a second chance and I had the exact same experience. I am begging you to revert back to your previous formula shade in this new line! When I read that another user's experience with ash brown had also produced the orange tones, I have sadly decided it's time to look for a different brand. Also, the smell of this new and "improved" line is frighteningly strong and harsh. I am BEGGING you to revert back to the previous formula, otherwise I feel that you'll lose a lot more of your product users than just me.
Would you purchase this again:No

Originally posted on Fade Defying Shine Permanent Hair Color

Helpful?
Response from L'Oreal:
3 months ago
LeCare
Hi thunter! Thank you for reaching out to express your feelings about Superior Preference, 5G-Medium Golden Brown. We are sorry to hear that your color result is warmer/orange tones that expected. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company. We would like to recommend using Excellence Creme, 5-Medium Brown for complete gray coverage.
herbiesreviews_6226
Reviews 2
Votes 0
3 out of 5 stars.

Okay

4 months ago
I found that the color was vibrant and rich but it did not last long for me and noticed it would rinse out heavily over time. The smell during application was also a bit strong and I found that the formula is very runny. This made the process a bit difficult. I would choose a different hair dye.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 2 Natural Black

Response from L'Oreal:
4 months ago
LeCare
Hi herbiesreviews_6226! Thank you for trying Superior Preference, 2-Natural Black. We appreciate you sharing that the color result was vibrant, but faded quickly for you, also about the texture and odor! Your feedback is appreciated and will be shared with others in our company.
nora9851_5073
Review 1
Votes 0
5 out of 5 stars.

Great coverage

4 months ago
L'Oreal permanent hair color was easy to use it was mess free the only thing I did do was protect the counter. I used two kits for my medium size hair and let it process for 25 minutes rinsing was just as easy with Luke water and used their conditioner for step 3 results were beautiful full coverage and even tone and no damage to hair.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 4Sm Dark Soft Mahogany Brown

MD
Review 1
Votes 3
Age:45 to 54
Gender:Female
My eye color:Hazel
My hair color:Dark Brown
My complexion:Light
My undertone:Neutral Undertone
1 out of 5 stars.

New formula is terrible

4 months ago
I've used this dye monthly for many years. I stocked up my supply and recently realized they've changed the formula. The old formula made my hair heavenly soft, but after using the new formula, my hair is dry and unruly. I can barely comb through it and I have to use so much conditioner and leave in detangler that my hair requires more frequent washing, which fades the color faster. I'm researching other hair color brands now because I can't continue to use this L'Oreal product. It's a shame, as the old formula was fantastic and the color was amazing for me.
Would you purchase this again:No

Originally posted on Fade Defying Shine Permanent Hair Color 4Sm Dark Soft Mahogany Brown

Helpful?
Response from L'Oreal:
4 months ago
consumer care center
Hi Vespertilo, We are sorry to hear about the experience you had with Feria Hair Color. We would like to speak with you about your experience, please give us a call @ L'Oreal 800-631-7358 M-F 9:00am-5:30pm ET for assistance and provide case #44359105. Please have the product with you when you call, we look forward to speaking with you.
Boston/MA
Review 1
Votes 6
Age:45 to 54
Gender:Female
My eye color:Dark Brown
My hair color:Darkest Brown
My complexion:Fair
My undertone:Warm Undertone
1 out of 5 stars.

Formula change, ruined this color.

4 months ago
have used this shade for years and the NEW formula is awful. My hair turned brassy and reddish/orange instead of ash brown. It looks nothing like the box or the old version. I wasted my money and now I have to fix my hair. Please bring back the old formula , this one does NOT deliver an ash tone.
Would you purchase this again:No

Originally posted on Fade Defying Shine Permanent Hair Color 5A Medium Ash Brown

Helpful?
Response from L'Oreal:
4 months ago
LeCare
Hi Lilly! We are sorry to hear that you are achieving brassy tones with Superior Preference, 5A-Medium Ash Brown. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. Your feedback is appreciated and will be shared with others in our company.
schmamy324_2305
Reviews 2
Votes 0
3 out of 5 stars.

Nice floral smell, but coverage left a lot to be d

4 months ago
The best thing about this product was that it didn’t have the harsh ammonia smell like other dyes. However, the grey coverage was not great and the color faded after a week. I wouldn’t buy this again.
  • Review photo 1
  • Review photo 2

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color

Response from L'Oreal:
4 months ago
LeCare
Hi schmamy324_2305. Thank you for reaching out to L'Oreal and sharing your comments on the Preference Hair Color. Feedback from our consumers is very important to us and helps us improve all of our products! We appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. Since your color faded so quickly it is safe to re-color 48 hours after your last application if your hair feels healthy. We recommend trying our Excellence Creme #5 instead. We hope you continue using our products!
elizabeth1982_7752
Review 1
Votes 0
4 out of 5 stars.

Aaaaaamazing

5 months ago
I picked the wrong shade, therefore did not personally use this product, but I did give assistance using it on a friend. The mixing phase was very simple, it created the perfect creamy texture. It was very easy to apply, there was no runny mix, it enveloped every strand perfectly. It was way easier to rinse out than a lot of hair dyes I've used, didn't take forever. When all was said and done the color looked amazing on my friend. Over time there was very little fading, the color lasted longer than I expected. After using this on my friend, I had to go get my own box of the shade that works best for me. I 100% recommend.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 81 2A Champagne Blonde

captivated406_5735
Review 1
Votes 0
3 out of 5 stars.

Easy to use

5 months ago
Easy to apply! Great at covering roots. The product had a low odor and the ending color had a good shine. The products color faded somewhat quickly however.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 2 Natural Black

Response from L'Oreal:
5 months ago
LeCare
Hi captivated406_5735! Thank you for taking the opportunity to try Superior Pfererence, 2-Natural Black. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company.
Review 1
Votes 2
1 out of 5 stars.

Awful, left my hair dry, brittle and green

5 months ago
I used 8c. It turned my blonde and silver hair green. Attempted to use the text help feature. That was useless. You have to send them a pic of the box, of your receipt, your home address and before and after pics of hair. After I sent everything they said they couldn't open my pics for some reason. Huge waste of time.

Originally posted on Fade Defying Shine Permanent Hair Color

Helpful?
Response from L'Oreal:
4 months ago
LeCare
Hi Mmpavfc! Thank you for reaching out. We are so sorry to hear that you did not achieve the expected results with the Fade Defying Shine Permanent Hair Color. We would love to help. There could be many reasons why your color results are different from what you had hoped for. Please call us at 833-856-7325 M-F 9:00 am – 5:30 pm ET and give the reference number 43835826 so that we can further assist you. We look forward to speaking with you!
Review 1
Votes 5
Age:25 to 34
Gender:Female
My eye color:Dark Brown
My hair color:Black
My complexion:Light
My undertone:Warm Undertone
1 out of 5 stars.

LOREAL SHAME!!!!

5 months ago
Shame that loreal changed formula and cheating loyal customers. Hair color which has been working for years but no longer works. Stop cheating and read all the customer feedback in the recent months.SHAME!!!
Would you purchase this again:No
  • Review photo 1

Originally posted on Fade Defying Shine Permanent Hair Color

Helpful?
Response from L'Oreal:
4 months ago
LeCare
Hi Kathy! Thank you for reaching out about the Superior Preference Fade Defying Shine Permanent Hair Color. As consumers ourselves, we understand how frustrating it can be when you have high hopes for a product and result in being disappointed. We are very sorry to hear that it did not meet your expectations. While this is very upsetting to hear, we appreciate you bringing this to our attention in order to understand where we can improve. We invite you to give us a call for a personal recommendation based on your individual hair needs. Feel free to give us a call at 800-322-2036, M-F 9:00am – 7:00pm ET. We apologize for any inconvenience this may have caused.
Review 1
Vote 1
Age:55 to 64
Gender:Female
My eye color:Blue
My hair color:Auburn
My complexion:Light
My undertone:Cool Undertone
3 out of 5 stars.

Color didn't last

5 months ago
I love the color but it within three days, the gray showed through. It's now been three weeks and I need to color my hair again. I usually use Excellence Creme my color was sold out so I decided to try Preference. I'm going to stick with Excellence Creme. It usually lasts six weeks.
Would you purchase this again:No

Originally posted on Fade Defying Shine Permanent Hair Color

Helpful?
Response from L'Oreal:
4 months ago
LeCare
Hi Marianne! Thank you for contacting L'OREAL PARIS. We are sorry you did not receive the color results you were expecting from the Superior Preference. While Preference can cover gray, our recommended hair color for coverage on resistant, hard-to-cover gray hair is our Excellence Creme. We suggest that you try Excellence to get a better longevity of your color result!
sophiek58_1254
Reviews 3
Votes 0
3 out of 5 stars.

Average

5 months ago
I received the L’Oreal Paris Preference Permanent hair color. The results were great when I first colored it but soon after the color faded fast from the sun and my hair had a lot of red and orange hues which I did not care for. The color did not hold for long. The process was easy and straight forward but hoping for better results.

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 4 Dark Brown

Response from L'Oreal:
4 months ago
LeCare
Hi sophiek58_1254! Thank you for taking the opportunity to try Superior Preference, 4-Dark Brown. We are committed to bringing our consumers products that meets their needs and expectations. Your feedback is appreciated and will be shared with others in our company.
Los Angeles, CA
Review 1
Vote 1
Age:65 or over
Gender:Female
My eye color:Light Brown
My hair color:Mahogany
My complexion:Fair
My undertone:Neutral Undertone
5 out of 5 stars.

Perfect for me

5 months ago
Love this color. Easy to apply. I get a lot of compliments on this color.
Would you purchase this again:Yes

Originally posted on Fade Defying Shine Permanent Hair Color 4M Dark Mahogany Brown

Helpful?
chelseym50_9650
Reviews 3
Votes 0
5 out of 5 stars.

Great product

5 months ago
Great product that left my hair feeling Suprisingly conditioned after a color. This left my hair feeling soft and didn’t seem to act like a box dye. I would absolutely use this again.
  • Review photo 1

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 91 2A Lightest Ash Blonde

arelyp22_2902
Review 1
Votes 0
5 out of 5 stars.

I want to try it again!

5 months ago
Wow! I was not expecting these results! My hair is so shiny! My husband helped me apply it but I think I could have done on my own. There was absolutely no mess, it was so easy and the payoff is incredible! I love it! The texture is not runny and it didn’t feel runny. It was a thicker formula but easy to work with.
  • Review photo 1

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 4 Dark Brown

Review 1
Votes 0
Age:35 to 44
Gender:Female
My eye color:Blue
My hair color:Auburn
My complexion:Fair
My undertone:Neutral Undertone
5 out of 5 stars.

Please don’t get rid of it! Or change it!

5 months ago
Bring this shade back! Quit discontinuing shades!!
Would you purchase this again:Yes

Originally posted on Fade Defying Shine Permanent Hair Color 51 2Am Medium Copper Brown

Helpful?
msminx_2086
Reviews 3
Votes 0
5 out of 5 stars.

Nice soft color

5 months ago
I liked the non-chemical smell of this product. The application was easy and color was true to the photos. I intentionally applied this over some blonde highlights as I wanted the highlight parts to fade over time to bring dimension into the look. The color holds well for a box dye. The conditioner definitely made it feel soft and not overly dyed.
  • Review photo 1

Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 6 Light Brown

Review 1
Votes 2
1 out of 5 stars.

Did not color my hair- at all

5 months ago
I purchased this based on some online research- did an all over color and when it was all done? It didnt do anything! I wonder if the product was somehow defective- this didnt even color the grey hair at my roots and temples. Still VERY grey. I even left the product on a few minutes longer- but nothing.

Originally posted on Fade Defying Shine Permanent Hair Color Ul63 Hi Lift Gold Brown

Helpful?
Response from L'Oreal:
5 months ago
LeCare
Hi Stillgrey! Thank you for sharing your experience after using Superior Preference, UL-63 Hi-Lift Gold Brown. You did not achieve gray coverage because it is not promoted for coloring or covering gray! There is a shade guide included on the side of each pack to show the color results depending on your starting hair color. Color result may vary depending on your starting hair color and condition. UL63-Hi-Lift Gold Brown, is exclusively for hair that is medium brown to black, which it lightens to the gold brown color, pictured on the front of the box. We do not promote gray coverage on this box! We recommend using Excellence Creme, 6G-Light Golden Brown to cover gray!
Review 1
Votes 2
Age:55 to 64
Gender:Female
My eye color:Dark Brown
My hair color:Medium Blonde
My complexion:Medium
My undertone:Warm Undertone
2 out of 5 stars.

Wrong color

6 months ago
I have used this hair color before but this time I just put on 8UA, ultra ash medium blonde and it came out brown.
Would you purchase this again:Yes
  • Review photo 1

Originally posted on Fade Defying Shine Permanent Hair Color

Helpful?
Response from L'Oreal:
5 months ago
LeCare
Hi Kathy! We are sorry to hear that 8UA-Ultra Ash Medium Blonde came out dark. We would like to speak with you directly about it. Please give us a call at 1-800-631-7358, M-F, 9-5, ET. It would be helpful if you could have the product box and tint tube available and provide us with case #43360440 when you call.
rach1187_8439
Review 1
Votes 0
4 out of 5 stars.

Good well known brand

6 months ago
Good well known brand, usually good product. I haven't gotten to doing my review for months because I had just dyed my hair jet black before I knew I was going to receive this product. I had tried to use it over dark hair and it didn't even touch it. Must be over natural lighter hair. Now that my dark hair has faded, I'm thinking of adding some blonde to my faded out jet black hair.
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Originally posted on influenster.com

Originally posted on Fade Defying Shine Permanent Hair Color 8G Golden Blonde

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  1. Fade Defying Shine Permanent Hair Color
    · 5 months ago  

    The box states to use the included conditioner after rinsing the color out, however, it says nothing about shampooing.  Do you use your own shampoo after rinsing the color out?

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color
    1. Consumer Care Center
      · 5 months ago  

      Hi Babs! Thank you for your interest in Superior Preference. The instructions are to add warm water to your hair and lather, then rinse until the water runs clear, remove the excess water and condition for 2-3 minutes. You can shampoo, using your own, if you feel there is a need to!

      Helpful?

  2. Fade Defying Shine Permanent Hair Color
    · 3 years ago  

    Hello I was using L’Oréal  excellence natural black for my hair but it fades quickly. Can I use L’Oréal superior in soft black. I last used L’Oréal excellence 4 weeks ago.. Thanks, 

    Originally posted on Fade Defying Shine Permanent Hair Color
    1. Bookwormie85
      · 6 months ago  

      I bought the Superior Preference in Natural Black but when I got home I noticed on the box it says "Not recommended for hair that has been previously colored Black". But loreal answered your question and said you can use it. How did it turn out? Did it work?

      Helpful?

    2. Loreal Consumer Care USA
      · 3 years ago  

      Hello Lee5, Thanks for reaching out! We are sorry to hear Excellence Creme Hair Color fades so quickly. Superior Preference Permanent Hair Dye is fade-defying hair color with dimension. Yes you can apply Preference Soft Black. We thank you for your interest in L’Oréal!

      Helpful?

  3. Fade Defying Shine Permanent Hair Color 5Cg Iced Golden Brown
    · 2 years ago  

    I bought Preference Medium Copper Brown but the picture on top of the box is different. How do know if I should use it?

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color 5Cg Iced Golden Brown
    1. Consumer Care Center
      · 2 years ago  

      Hi DBA423, Thanks for reaching out! We suggest doing a strand test to preview your color. Follow the instructions mixing a few drops of developer and tint together, applying it on a section of your hair. We hope this helps! Thanks for your interest in L'Oréal!

      Helpful?

  4. Fade Defying Shine Permanent Hair Color 51 2Am Medium Copper Brown
    · 2 years ago  

    What volume is the developer that comes with L'Oreal Preference? I know Excellence has 30 vol and was hoping to find a dye with lower than that. 

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color 51 2Am Medium Copper Brown
    1. Consumer Care Center
      · 2 years ago  

      Hi harmonics, Thanks for reaching out! Preference Hair Color shades from Black to Light Blonde has a 20% Volume of developer. Very light levels of blonde will have a 30% Volume of developer. Reach back out to us if you need additional information. Thanks for your interest in L'Oréal!

      Helpful?

  5. Fade Defying Shine Permanent Hair Color
    · 2 years ago  

    What do I buy to strip too dark color. Made big mistake

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color
    1. Consumer Care Center
      · 2 years ago  

      Hi Suze, We would like to assist you in the best way we can. In order for us to do so, please call our toll-free guideline at the number L'Oréal 800-631-7358 and provide the advisor answering your call with the reference number # 35957720.
      We look forward to helping you!

      Helpful?

  6. Fade Defying Shine Permanent Hair Color Lb01 Extra Light Ash Blonde
    · 2 years ago  

    What is the difference in shade between Lightest Ash Blonde, Extra Light Ash Blonde, and Light Ash Blonde?

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color Lb01 Extra Light Ash Blonde
    1. Consumer Care Center
      · 2 years ago  

      Hi there! The L'Oréal Paris Superior Preference shade 9A is Light Ash Blonde which is the darkest of the shades you are asking about. The shade 9 1/2 A Lightest Ash Blonde is 1/2 shade lighter than the 9A and LB01 Extra Light Ash Blonde is the lightest shade we offer. Thank you for your interest in L'Oréal Paris products!

      Helpful?

  7. Fade Defying Shine Permanent Hair Color
    · 2 years ago  

    I have used the same hair color for years. 7 Dark Blonde. Since coloring last week my scalp is red and there are definitely red tones at my root. Is this a new formula or is it possible for the hair color to go bad on the shelf?

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color
    1. Loreal Consumer Care USA
      · 2 years ago  

      Hi Laylaboo! We are sorry to hear about the experience you had with Superior Preference Fade Defying Shine Permanent Hair Color. We want to speak with you directly about it. Please give us a call at @ 800-322-2036 M-F 9:00 am – 5:30 pm ET for assistance and provide reference 33566442. It would be helpful if you have the product with you when you call. We look forward to hearing from you.

      Helpful?

  8. Fade Defying Shine Permanent Hair Color
    · 2 years ago  

    A two-month old perm left my hair "washed out" and I wanted my natural hair color back. I used L'Oreal Excellence Creme, medium brown and it came out almost black! NOT as good color on me. Help!

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color
    1. Loreal Consumer Care USA
      · 2 years ago  

      Hi Mimi, We apologize you were not satisfied with the results you achieved with . We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected.

      There are many reasons why haircolor results can come out too dark. Once you have color-treated hair, we suggest following the touch up application method to achieve optimal results. Otherwise, by doing repeat full head applications, due to the hair's porosity, you are left with a haircolor result that is much darker than what you intended. Shampoo with a clarifying shampoo to fade the color.

      If you have any additional questions or would like to speak with one of our haircolor experts directly, please reach back out!

      Helpful?

  9. Fade Defying Shine Permanent Hair Color 8 Medium Blonde
    · 2 years ago  

    I have used 8 Medium Blonde in Superior Preference for years but would like to go lighter.  The lighter shade -9N, I believe?- box, however says not to use if I’ve used 8 medium prior.  What lighter shade can I use that’s NOT ash? 

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color 8 Medium Blonde
    1. Loreal Consumer Care USA
      · 2 years ago  

      Hi Nonna, Thanks for reaching out! Preference #9 Light Blonde is one shade lighter. Hair color does not lighten another hair color. However we suggest using a clarifying shampoo to fade the Medium Blonde from your hair. When it fades you can use #9 Light Blonde. For additional information please call us @ L'Oréal 800-631-7358. Thanks for your interest in L'Oréal!

      Helpful?

  10. Fade Defying Shine Permanent Hair Color 8A Ash Blonde
    · 2 years ago  

    Has you hair colors changed. I have been using 8A ash blonde for years and have loved the color. I just colored my hair yesterday and it isa lighter blonde with some reddish highlights not what I am use to.  I am afraid to buy again 

    1 answer
    Originally posted on Fade Defying Shine Permanent Hair Color 8A Ash Blonde
    1. Loreal Consumer Care USA
      · 2 years ago  

      Hi there! Thank you for using our Superior Preference in the shade 8A Ash Blonde. As a brand, we’ve always been committed to improving our formulas; however the performance should meet or exceed previous results. We would like to speak with you directly regarding this matter. Please give us a call at
      800-322-2036, M-F 9:00 am – 5:30 pm ET and provide the representative with the reference #32645397. We hope to hear from you soon!

      Helpful?

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9G Light Golden Blonde
Superior Preference
Fade-Defying Shine Permanent Hair Color
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