Elvive Total Repair 5 Repairing Conditioner for Damaged Hair

Name: Total-Repair-5-Repairing-Conditioner-28-oz
Brand: Elvive
SKU: 0071249358191
Price: 10.49 USD
Availability: InStock

$10.49

Total Repair 5 Repairing Conditioner 28 Oz is rated 4.0 out of 5 by 237.

PRODUCT DETAILS

Elvive Total Repair 5 Repairing Conditioner by L’Oréal Paris is designed to repair the five visible signs of damaged hair. This repairing conditioner is formulated with up to 9% Repair Concentrate with Protein that strengthens each strand, leaving hair healthier, silkier, and easy to style. For best results, use this restoring conditioner with the full Elvive Total Repair 5 Haircare System.

Product Highlights:

Repair 5 Signs of Damage: Designed to fight visible damage caused by color processing, heat styling, or dryness, this conditioner addresses weakness, fried hair, brittleness, tangles, and split ends.
Ceramide + Repair Concentrate with Protein: This formula combines ceramide and repair concentrate with protein to repair, strengthen, and fortify strands.
Paraben-Free: Formulated without parabens, providing gentle conditioning with no harsh additives.
Sophisticated Fragrance: Features an uplifting floral creamy blend and juicy green notes to enhance your hair-washing routine.
Eco-Conscious Packaging: Bottles are made with 100% recycled plastic*
Complete Haircare System: For optimal results, use this Conditioner with the full Total Repair 5 system including Total Repair 5 Repairing Shampoo, Ceramide Recharge Leave-In Conditioner, Damage Erasing Hair Mask, and Power Restore Hair Mask.

Why Choose Elvive Total Repair 5 Repairing Conditioner?
This repair conditioner provides a complete repair system for damaged or overworked hair. When paired with Total Repair 5 Shampoo and Total Repair 5 Leave-In Conditioner, it improves the look and feel of damaged hair while offering hair-strengthening benefits over time.

What It Helps With:

Weakness: Strengthens hair fibers to reduce breakage and improve resilience.
Rough strands: Repairs dry, color-processed, damaged hair, helping to restore softness.
Brittleness: Nourishes dry, brittle hair, improving elasticity and making it more flexible and less prone to breakage.
Tangles: Smooths strands and reduces snags, making hair easier to detangle and style.
Split ends: Seals split ends to reduce fraying, leaving hair with a polished, healthier appearance.
*Excluding labels

WHO SHOULD USE IT

Elvive Total Repair 5 Conditioner is ideal for those who are looking to repair the 5 visible signs of damaged hair. These signs include hair that may be:

Weak
Fried
Brittle
Tangled
Split

This repair conditioner is ideal for rebuilding strength and restoring softness for hair damaged by heat styling, color processing, and dryness.

WHEN TO USE

Apply Elvive Total Repair 5 Repairing Conditioner during your regular wash schedule or anytime you want to repair visible signs of damage or when your hair needs extra repair and nourishment.

To maximize its benefits, use it with the full Elvive Total Repair 5 system including Total Repair 5 Repairing Shampoo, Ceramide Recharge Leave-In Conditioner, Damage Erasing Hair Mask, and Power Restore Hair Mask.

HOW TO USE

For optimal results, use this conditioner as part of the full L'Oréal Paris Elvive Total Repair 5 system by following these simple steps:

Step 1: Shampoo.
Apply Elvive Total Repair 5 Shampoo to wet hair. Gently massage into the scalp to lather, cleanse, and remove buildup. Rinse thoroughly.

Step 2: Condition.
Follow with Total Repair 5 Repairing Conditioner, coating mid-lengths and ends. Leave conditioner on for 1–2 minutes before rinsing.

Step 3: Treat.
Deeply replenish with your choice of either the Total Repair 5 Damage Erasing Hair Mask or the Power Restore Hair Mask. (For best results, alternate between the two.) Apply to damp hair, focusing on damaged areas. Leave on for 3–5 minutes, then rinse completely.

Step 4: Strengthen.
Finish with the Ceramide Recharge Leave-In Conditioner to seal the hair cuticle for added strength and shine.

INGREDIENTS

Protein
What it does: Helps strengthen weak hair fibers, reduce damage from brittleness, and improve elasticity while nourishing every strand.
Why it matters: Fortifies your hair from root to tip for smoother, softer tresses over time, even with continued heat styling and chemical treatments.

Ceramides:
What they do: Smooth and protect the hair’s outer cuticle, sealing in nourishment while improving hair fiber cohesion and softness.
Why they matter: Help reduce breakage and improve manageability by fortifying the hair's protective barrier against damaging treatments and environmental stressors.

Other Ingredients:
Formula 1067691PT10 INGREDIENTS AQUA / WATER / EAU CETEARYL ALCOHOL AMODIMETHICONE BEHENTRIMONIUM METHOSULFATE BEHENTRIMONIUM CHLORIDE PARFUM / FRAGRANCE DIPROPYLENE GLYCOL PHENOXYETHANOL BENZOIC ACID TRIDECETH-6 PRUNUS AMYGDALUS DULCIS OIL / SWEET ALMOND OIL HYDROXYPROPYL GUAR LINALOOL HEXYL CINNAMAL POTASSIUM HYDROXIDE BENZYL SALICYLATE BENZYL ALCOHOL CETRIMONIUM CHLORIDE LIMONENE HYDROXYPROPYLTRIMONIUM HYDROLYZED WHEAT PROTEIN AMYL CINNAMAL COUMARIN CITRONELLOL 2-OLEAMIDO-1,3-OCTADECANEDIOL ALPHA-ISOMETHYL IONONE CI 19140 / YELLOW 5 CI 15985 / YELLOW 6 FIL CODE D228569/1

FREQUENTLY ASKED QUESTIONS

What are the 5 signs of damaged hair that this repair conditioner helps with?

Elvive Total Repair 5 Conditioner addresses weak strands, tangles, hair that’s fried or brittle, dehydration, and split ends. It repairs visible signs of damage with every wash, especially when used with the full Elvive Total Repair 5 Haircare System.

Can I use Elvive Total Repair 5 Conditioner every day?

Yes, this conditioner is gentle enough for daily use, and will help repair weak and damaged hair.

What size bottles is this conditioner available in?

Elvive Total Repair 5 Conditioner is offered in 12.6 fl oz, 13.5 fl oz, and 28 fl oz bottles for flexible use.

What other L'Oréal Paris products complement this repairing conditioner?

For best results, use this conditioner with the full L'Oréal Paris Elvive Total Repair 5 haircare system including Repairing Shampoo, Ceramide Recharge Leave-In Conditioner, Damage Erasing Hair Mask, and Power Restore Hair Mask.

What does this conditioner smell like?

The conditioner features a creamy floral blend paired with juicy green notes for a sophisticated hair-washing experience.

How do ceramides benefit your hair?

Ceramides assist in restoring and strengthening hair’s outer cuticle layer by sealing in nourishment and locking in moisture. They help reduce breakage, improve manageability, and leave hair softer and shinier.

What does protein do for damaged hair?

Protein helps strengthen hair fibers by reinforcing their internal structure. It reduces brittleness and prevents breakage, helping to repair visibly damaged strands while improving elasticity and restoring hair's overall health.

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Ratings and Reviews

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149 reviews with 5 stars.

30 reviews with 4 stars.

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42 reviews with 1 star.

Overall Rating

4.0

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Most Helpful Favourable Review

5 out of 5 stars.

Absolutely LOVE this stuff!!!

9 years ago

I have been using the Loreal Total Repair products for my hair for well over a year now and am absolutely in love with them. My hair has never been so manageable, shiny and healthy looking. Even my hairdresser agrees...she too loves these products...I recommend these to everyone I know...

12 people found this helpful

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Most Helpful Critical Review

1 out of 5 stars.

They've changed it. New formula is horrible.

4 years ago

Sometime over the last couple of months they changed the formula. The old formula was fantastic; It detangled magnificently and was easy to get a comb through when still wet, and looked great when dry. With the new formula, it barely detangles at all and is very difficult to get a comb through when wet. Huge, huge step backwards, I can't imagine why they did this or who in their right mind thought this was a good idea. They've ruined a once-great product.

44 people found this helpful

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1 to 8 of 238 Reviews.

1 – 8 of 238 Reviews

Idaho

Review 1

Votes 0

Age:35 to 44

Gender:Female

My eye color:Hazel

My hair color:Bleach Blonde

My complexion:Light

My undertone:Neutral Undertone

2 out of 5 stars.

Good product bad pumps

16 days ago

Good product but every single time I buy it the pump don't work and I mean the last 5 times I bought this I have to put it in a different bottle it's crazy

Would you purchase this again:Yes

Helpful?

Response from L'Oreal:

10 days ago

consumer care center

Hi there Emma, thank you for being such an incredible fan! We are so touched that you love the Total Repair 5 Repairing Conditioner enough to stick with us through those pump struggles—but we totally agree, having to switch bottles is a 'crazy' extra step you shouldn't have to take! We’re sharing your feedback directly with our packaging team right now to make sure the bottle is as 'Infallible' as the formula you love. Thank you for your amazing patience and loyalty! Meanwhile, if you would like to speak to us directly about your recent purchase, give us a call @ 800-631-7358 9 AM to 5:30 PM ET M – F

Review 1

Votes 0

5 out of 5 stars.

L’Oréal Paris Elvive. Total Repair 5z

16 days ago

I love this product, it leaves a softness and shine in my hair. I also use it on my daughters' hair and it leaves a very defined smile ❤️🥰

Helpful?

St. Louis, MO

Review 1

Votes 2

Age:35 to 44

Gender:Female

1 out of 5 stars.

Hate the new formula!

3 months ago

I have used this product for the past 12 years at least. This new formula is awful. It is super watery, leaves my hair oily now and it smells terrible. The color isn't even the same as it used to be. Please bring back the old formula.

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 months ago

LeCare

Hi treab. Thank you for reaching out to L'Oreal regarding the Elvive Total Repair 5 Conditioner. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #44719514. Please have the product with you when you call. Looking forward to hearing from you!

Review 1

Votes 0

Age:45 to 54

Gender:Female

My eye color:Dark Brown

My hair color:Medium Brown

My complexion:Light

My undertone:Neutral Undertone

5 out of 5 stars.

Great slip.

5 months ago

This review is for the Conditioner, not the Shampoo. I do struggle with L'Oreal's shampoos itching my scalp but I have to give enormous credit to their Conditioners. They have excellent slip. Whereas other conditioner brands practically yank the hair out of my head from their inability to detangle the after-effects of shampooing, I can almost effortlessly comb the conditioner through my hair in the shower.

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Review 1

Votes 2

Age:35 to 44

Gender:Female

My eye color:Hazel

My hair color:Medium Brown

My complexion:Medium

My undertone:Neutral Undertone

5 out of 5 stars.

Love!

5 months ago

This product is amazing!!! I love the smell!! I wish you made more products with this scent! I plan to replace all my other conditioners with this because I love the scent so much! I can't believe the other reviews complaining about the scent lingering! That is why I love this product so much! Get a nonscented product if you have allergies! Let the rest of us smell good!

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Review 1

Votes 3

1 out of 5 stars.

New Fragrance is Intolerable

7 months ago

I've used this conditioner for many years. Recently, though, the fragrance changed and I can no longer use it. It severely aggravates my allergies, makes my eyes itch, stuffs up my nose and gives me a headache. As others have noted, the fragrance lingers long after use and it intensifies when my hair gets damp. Sadly, I'm searching for a fragrance free alternative that, hopefully, works as well as this conditioner. I agree with other commenters, why did you take change a perfectly good, or great, product???

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

7 months ago

LeCare

Hi CK773. Thank you for reaching out to L'Oreal. We are sorry to hear about the experience you had with the Total Repair 5 Repairing Conditioner. We would like to speak with you directly about it. Please give us a call at 800-631-7358, M - F, 9am - 5:30 pm, ET for assistance and provide the case #43001637. Please have the product with you when you call. Looking forward to hearing from you!

Review 1

Votes 4

Age:25 to 34

Gender:Female

My eye color:Light Brown

My hair color:Copper

My complexion:Fair

My undertone:Neutral Undertone

2 out of 5 stars.

Awful smell

7 months ago

Im so beyond disappointed. I have used this shampoo and conditioner since it was launched many years ago. I bought a new bottle of the conditioner a week ago and the scent is so strong it gave me a migraine. I scrubbed my hands 4 times after washing my hair and the scent was still clinging to my skin.

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner 13 5 Oz

Helpful?

215 w marshal st

Review 1

Votes 0

Age:18 to 24

Gender:Female

My eye color:Dark Brown

My hair color:Dark Brown

My complexion:Medium

My undertone:Warm Undertone

5 out of 5 stars.

Amazing, no joke!

7 months ago

I’m so in love with this product! As a black women with deep curls it brought back my heat damaged hair as fast as 3-4 washes (using the shampoo and leave in mask as well) I will ALWAYS swear by this product

Would you purchase this again:Yes

Helpful?

1 – 8 of 238 Reviews

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Most Helpful Favourable Review

5 out of 5 stars.

Absolutely LOVE this stuff!!!

9 years ago

12 people found this helpful

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Most Helpful Critical Review

1 out of 5 stars.

They've changed it. New formula is horrible.

4 years ago

44 people found this helpful

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9 to 38 of 238 Reviews.

9 – 38 of 238 Reviews

Review 1

Votes 0

5 out of 5 stars.

L'Oreal Paris power Restore

8 months ago

Wonderful products, congratulations on the product.I really like it, it was a friend who recommended it to me, it leaves my hair very soft because my hair has a lot of volume, it leaves my hair smoother

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

REPÚBLICA DOMINICANA

Review 1

Votes 2

Age:25 to 34

5 out of 5 stars.

Fantástico

9 months ago

Me encanta me deja el cabello súper sedoso y facil de peinar

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Review 1

Votes 3

2 out of 5 stars.

Good formula. New stinky smell

a year ago

Why did they change the scent? It was my fav for years now I can’t use it because the new smell gives me a migraine! Please change back to the original scent!!

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Review 1

Votes 5

1 out of 5 stars.

Horrible new formula. Strong fragrant smell.

a year ago

I’ve used this product for many years. I just bought a new bottle of conditioner and it has a really strong smell, and it lingers on your hair post wash. I compared the ingredients of the new bottle to the old one and the formula has been changed. I don’t understand why companies always have to ruin a good thing.

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Review 1

Votes 4

1 out of 5 stars.

New scent is HORRIBLE

a year ago

I’ve been using this product for years. I ran out of conditioner, so I just bought a new bottle this weekend and just use it for the first time this morning. I notice new packaging, but no not notification of any formula changes. Why did you put musky scent in this?!?!! I am extremely sensitive to scents and now cannot use this product anymore. I just hope I don’t have a headache for the rest of the day because I don’t have time to rewash my hair. You should never do that without some kind of notification on the packaging that there is a new formula and or a new scent!

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Chicago

Review 1

Votes 0

Age:35 to 44

Gender:Female

My eye color:Dark Brown

My hair color:Darkest Brown

My complexion:Medium

My undertone:Warm Undertone

5 out of 5 stars.

Great for black hair

a year ago

Omg is this a new formula i bought From Walmart in the box love it the smell and texture is better love it

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Weirton West Virginia

Review 1

Votes 0

Age:25 to 34

Gender:Female

My eye color:Hazel

My hair color:Dark Brown

My complexion:Medium

My undertone:Neutral Undertone

4 out of 5 stars.

Love

a year ago

I love how it makes my hair feel and looks I’ve just started using it

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Review 1

Votes 3

1 out of 5 stars.

Please read. L’Oréal. Take note!

a year ago

L’Oréal attention!!! Look at your reviews. I have an old bottle of this product and I have used it twice in the past month. I immediately noted my hair became soft, shiny, slightly straighter. I felt like I had more hair. The reviews have kept me from spending my hard earned on a product that has changed. Trader Joe’s changed a wonderful shampoo that people have begged to have them return. Why take a wonderful product and discontinue it or change it. Please let us know. Was the product harmful to our hair or health? Or di

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

ELIZABETHTON TENNESSEE

Reviews 2

Votes 3

Age:65 or over

Gender:Female

My eye color:Light Brown

My hair color:Light Brown

My complexion:Medium

My undertone:Cool Undertone

5 out of 5 stars.

My Favorite!!!

a year ago

Love it!!!! Absolutely love it!!!! My favorite and I always use it

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Harrah oklahoma

Review 1

Votes 3

Age:45 to 54

Gender:Female

My eye color:Blue

My hair color:Medium Brown

My complexion:Light

My undertone:Neutral Undertone

5 out of 5 stars.

Unbelievable

2 years ago

I've had my loreal paris elvive shampoo and conditioner for 1 week. I am so pleased with the healing care loreal has in this product. Never have I ever found any shampoo or conditioner that even comes close to this product. My hair is unbelievable shape just in a week. All stars go out to loreal for making the absolute best hair care products in the world. I will never use anything else on my hair. Thanks loreal corporation.

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Review 1

Votes 4

1 out of 5 stars.

Bring back the old formula

2 years ago

This product line was my holy Grail for as long as I can remember and in the last couple months, the results are horrible. Please please bring back the old formula.

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Missouri

Reviews 5

Votes 2

Age:65 or over

Gender:Female

My eye color:Blue

My hair color:Auburn

My complexion:Fair

My undertone:Warm Undertone

5 out of 5 stars.

Soft, silky hair

2 years ago

I have all 5 Total Repair products in my bathroom.

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner 20 oz

Helpful?

Review 1

Votes 7

1 out of 5 stars.

Why change such a great product???

3 years ago

New formula is TERRIBLE!!!! The original formula was my holy grail! This new version could not be worse! What were you thinking Loreal??? I will be moving on to another brand.

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Review 1

Votes 3

1 out of 5 stars.

Awful

3 years ago

I tried the conditioner, and I was not happy with it at all. It made my hair tangly.

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Buffalo NY

Review 1

Votes 11

Age:35 to 44

Gender:Female

My eye color:Green

My hair color:Medium Blonde

My complexion:Medium

My undertone:Neutral Undertone

1 out of 5 stars.

Why did you change the formula???

3 years ago

They changed the formula Used to be thick yellow creamy. Now it is white and thinner. Does not work the same, works horribly now Please bring it back. I cannot use this stuff.

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

Consumer Care Center

Hi Lgriff33. Thank you for reaching out to L'Oreal regarding the Elvive Total Repair 5 Restoring Conditioner. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your reference #22628182. Looking forward to hearing from you!

Review 1

Votes 15

Age:35 to 44

Gender:Female

My eye color:Green

My hair color:Medium Blonde

My complexion:Fair

My undertone:Warm Undertone

1 out of 5 stars.

My old favorite - what happened?!

3 years ago

I have been using this conditioner for many years and I'm really sad that I have to find something else now. The old formula was so rich and effective and smellled great, but the new one leaves my thick hair feeling like straw and doesn't even smell the same. Please bring back the old formula so we can all buy again!

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

L'Oreal Consumer Care

Hi there AshK! Thank you for taking the time to share a review after trying the Elvive-Total-Repair-5-Repairing-Conditioner. We are sorry to hear this product did not meet your expectations. It is possible that minor changes have been made in the formula of a product; however, the performance should meet or exceed previous results and may not be noticeable at all. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. Your feedback is important to us and your comments will be shared with our product development team.

Review 1

Votes 11

Age:25 to 34

Gender:Male

My eye color:Blue

My hair color:Black

My complexion:Medium

My undertone:Neutral Undertone

1 out of 5 stars.

Bring old formula!!!

3 years ago

How dare you guys doing this to your customers My hair is dying now I have to look for a new product

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Middletown NJ

Review 1

Votes 12

Age:45 to 54

Gender:Female

My eye color:Blue

My hair color:Medium Brown

My complexion:Light

My undertone:Neutral Undertone

1 out of 5 stars.

One time Fav, Not anymore :(

4 years ago

The previous formula of this line has been my goto for many years, Total Repair 5 Shampoo and Conditioner was EXACTLY what my hair needed. None of the other types in this line does what this particular one does for me. Now the new formula of Total Repair 5 Conditioner is white, which is the only way I knew something had changed as nothing else on the bottle indicates a new formulation, and it does absolutely nothing for my hair. Feels like it rinses right off my hair as if I hadn’t just conditioned it. It’s really just terrible. Why change the formula and use the same bottles and labeling not alert your customers of a change? Did you think we wouldn’t feel the difference? Seems so shady. I’m so so disappointed. Now to hunt for a different brand of shampoo and conditioner to see if I can find anything else that comes close to what the old formula of this did for the health, look and feel of my hair.

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

ConsumerCareCenter

Hi there! We appreciate you sharing your thoughts regarding L'Oreal Paris Elvive Total Repair 5 Repairing Conditioner. We are sorry the product did not meet your expectations. We know how disappointing it is when a product does not provide the expected results. We recommend trying L'Oreal Paris EverPure Sulfate-Free Bond Strengthening Conditioner as an alternate product. Your comments will be shared with the team. Thank you for reaching out!

Review 1

Votes 11

Age:35 to 44

Gender:Female

My eye color:Dark Brown

My hair color:Black

My complexion:Light

My undertone:Cool Undertone

1 out of 5 stars.

Bring back the old formula!!!

4 years ago

I am going on every website to purchase this product because I only see the new formula on the shelves, I’ve tried it and it sucks!! You guys had a good product and ruined it!! Bring back this old formula, it worked and people enjoyed it, why change a good thing??

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner 254 oz

Helpful?

Response from L'Oreal:

3 years ago

ConsumerCareCenter

Hi there! We appreciate you sharing your thoughts regarding L'Oreal Paris Elvive Total Repair 5 Repairing Conditioner. We are sorry the product did not meet your expectations. We know how disappointing it is when a product does not provide the expected results. Your comments will be shared with the team. Thank you for reaching out!

Review 1

Votes 9

Age:35 to 44

Gender:Female

My eye color:Hazel

My hair color:Auburn

My complexion:Medium

My undertone:Neutral Undertone

1 out of 5 stars.

Hate the new formula!!!

4 years ago

This was my go to shampoo and conditioner….up until now. Why did you change the formula? It’s horrible. Doesn’t condition at all!! It will be going directly into the trash!! So disappointing. Please bring back your old formula!!!

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

L'Oreal Consumer Care

Hello Denise! Thank you for taking the time to share your feedback regarding the Elvive-Total-Repair-5-Repairing-Conditioner. We are sorry to hear this product does not meet your expectations. It is possible that minor changes have been made in the formula of a product; however, the performance should meet or exceed previous results and may not be noticeable at all. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. The ingredients listed on the physical product are always the accurate listing. We value your honest review and your comments will be shared with our product development team.

Philadelphia, PA

Review 1

Votes 5

Age:35 to 44

Gender:Female

My eye color:Dark Brown

My hair color:Dark Brown

My complexion:Medium

My undertone:Warm Undertone

1 out of 5 stars.

New Cheap Formula Causes Hair to be Dry and Greasy

4 years ago

Old formula was incredible, felt like a salon-quality product and left hair shiny, silky, and looking good for days. New formula feels like a discount brand and leaves hair dull, dry, and now greasy within a day. I have some of the old left and tried them "side by side". The difference is so obvious, and the ingredients list is not even close to the same. Many ingredients removed in the new formula. Will not buy again.

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

Consumer Care Center

Hi there! Thank you for sharing your feedback on our Elvive-Total-Repair-5-Repairing-Conditioner. We are so sorry to hear that it did not meet your expectations. We understand how frustrating this can be. We will be sure to pass your comments along to the team as we are always looking for ways to improve. We hope you will continue to use our products with greater success in the future!

Texas

Review 1

Votes 0

Age:18 to 24

Gender:Female

My eye color:Hazel

My hair color:Light Brown

My complexion:Light

My undertone:Neutral Undertone

5 out of 5 stars.

Better than the previous formula!

4 years ago

I have used the old formula before but it never left my hair smooth or shiny and when I saw they changed the formula I had to try it because they smell so good! Anyways I used it and my hair is so soft, shiny, and smooth! And smells great! Such a good product! Definitely recommend! Although the new conditioner is not as thick as the old one but I think it works better and the shampoo is so much gentler!

Would you purchase this again:Yes

Helpful?

Phoenix AZ

Review 1

Votes 6

Age:35 to 44

Gender:Female

1 out of 5 stars.

New formula horrible

4 years ago

Have used this conditioner for many years, but will have to discontinue buying it as the new formula is terrible. It does not condition hair. You have to use a huge amount just to work through your hair, and then it rinses completely away like water. No detangling, softening, or conditioning at all. Such a shame that companies keep cheapening formulas to increase their earnings. I will avoid selecting an alternate conditioner from L’Oréal or any of the 100’s of brands they own, as this is a strategy they employ across many brands/product lines, and it hurts consumers.

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

Consumer Care Center

California

Review 1

Votes 6

Age:35 to 44

Gender:Female

My eye color:Light Brown

My hair color:Bleach Blonde

My complexion:Fair

My undertone:Warm Undertone

1 out of 5 stars.

New formula is worthless!

4 years ago

When this conditioner was yellow (old formula) it saved my color treated hair and made it soft and repaired it. I loved it and recommended it all the time. It was by far the best conditioner I had ever used. The new formula (white) is horrible! I am soooooo bummed. I am now on the hunt for a new conditioner. I bleach my hair and it used to be soft and you’d never know I color treat it with the old formula. Now using new formula it feels super dry and crackly :(

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

ConsumerCareCenter

Hi there! We appreciate you sharing your thoughts regarding L'Oreal Paris Elvive Total Repair 5 Repairing Conditioner. We know how disappointing it is when a product does not provide the expected results. Your comments will be shared with the team. We recommend trying L'Oreal Paris EverCreme Deep Nourish Conditioner as an alternate product. Thank you for reaching out!

Review 1

Votes 7

Age:55 to 64

Gender:Female

My eye color:Green

My hair color:Dark Blonde

My complexion:Light

My undertone:Warm Undertone

1 out of 5 stars.

Lost the Ceramides! Compare old to new bottles

4 years ago

This product changes for the worse. It’s not as thick and hair is no longer smooth. I bought it because it contained ceramides which have awesome benefits for hair. Well compare the new bottle to the old. I knew something was off with my hair and then I checked the bottle and ceramides were gone. Yes there are still some hidden at the very bottom of the ingredients list, but so little that they probably were not allowed to feature it on the packaging any longer. L’Oréal, you really missed the mark in this one. Hope you listen to your consumers because this new product IS VERY DIFFERENT and just a side by side of the new packaging speaks volumes.

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

New York

Reviews 2

Votes 10

Age:35 to 44

Gender:Male

My eye color:Light Brown

My hair color:Soft Black

My complexion:Medium

My undertone:Warm Undertone

1 out of 5 stars.

Formerly Amazing, currently highly disappointing

4 years ago

I am a long time user of this product; ever since I found it more than 10 years ago it has been a mainstay of my haircare routine, helping keep my afro beautiful and manageable. Unfortunately sometime over the last year the formula changed noticeably, and went from making detangling an easy task to just another average conditioner. Everything about the new formulation is immediately noticeable - the color, consistency, and feeling of the product is nothing like it used to be, the smell has changed (admittedly not the major calculation in choosing/not choosing this product), and the way it feels working through your hair is completely different. As others have said, I too noticed that I used to be able to detangle after simply putting it in but now even after wetting my hair and even pre-conditioning and letting it sit, it is still far less effective than the original formulation. I still have several bottles of the old formula and can clearly tell the difference, and the best way to get the most out of the new formula is to cut in some of the old, but what's the purpose of buying it if I have to do that? Looking at the ingredients list shows clearly the new formula reduced/eliminated several of the ingredients that did the heavy lifting in the original formula, to say nothing of the switch from ceramide to the so-called protein repair concentrate (not a scientist so whether this is a new way of saying ceramide or a cheaper formulation I cannot say, but it certainly doesn't feel like the product contains ceramide anymore). Terrible terrible product as it stands today. If you want something approaching the prior formulation, try the total repair power restore product, which actually, in looking at the ingredients and judging by how it works/feels, seems to be basically the old total repair 5 conditioner formula in a new package that can be sold at a premium. Disappointed in what's happened to a formerly amazing line of products.

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

Consumer Care Center

Hi Jonah. Thank you for reaching out to L'Oreal and sharing your comments on the Elvive Total Repair 5 Repairing Conditioner. Feedback from our consumers is very important to us and helps us improve all of our products! We apologize that you did not end up liking this product anymore and appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!

New york

Review 1

Votes 4

Age:45 to 54

Gender:Female

My eye color:Light Brown

My hair color:Dark Brown

My complexion:Fair

My undertone:Warm Undertone

1 out of 5 stars.

Horrible new formula for damage conditioner

4 years ago

The new formula does not condition like the old formula. Don’t buy ut. Anyone have any recommendations for a replacement? This new conditioner is so bad that I will no longer buy it.

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

Consumer Care Center

Hi Sue lee! Thanks for reaching out to us regarding Total Repair 5 Repairing Conditioner. We are sorry to hear you are not pleased with this new formula. We value consumer opinions and will share yours with our teams.

lake orion mich

Review 1

Vote 2

Age:55 to 64

Gender:Male

My eye color:Green

My hair color:Bleach Blonde

My complexion:Medium

My undertone:Neutral Undertone

5 out of 5 stars.

really good product

4 years ago

I dont know why the new total repair 5 shampoo & cond is getting bad reviews its way better than the old stuff my hair is very long very bleached very damaged the new total repair 5 made my problem hair soooo soft and and easy to comb wet and dry I will not use anything else thank you loreal for another great product

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

long beach, ca

Review 1

Votes 4

Age:25 to 34

Gender:Female

My eye color:Dark Brown

My hair color:Light Blonde

My complexion:Light

My undertone:Neutral Undertone

1 out of 5 stars.

PLEASE BRING BACK OLD FORMULA

4 years ago

I've been on a hunt these past couple of months looking for a new conditioner to replace this beauty. I really miss the old formula and how well it conditioned and moisturized my hair. please please pleasee bring back the old formula. We're all lost here without this conditioner

Would you purchase this again:Yes

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

ConsumerCareCenter

Hi there! We appreciate you sharing your thoughts regarding L'Oreal Paris Total Repair 5 Repairing Conditioner. We know how disappointing it is when a product does not provide the expected results. We recommend trying the L'Oreal Paris EverCreme Deep Nourish Conditioner as an alternate choice. Your comments will be shared with the team. Thank you for reaching out!

Virginia

Review 1

Votes 7

Age:25 to 34

Gender:Female

My eye color:Dark Brown

My hair color:Medium Brown

My complexion:Light

My undertone:Cool Undertone

1 out of 5 stars.

Hate new formula

4 years ago

Why did L'Oreal change the formula? It used to be SO PERFECT. My all time favorite conditioner; now I hate it and so does my hair. BRING BACK THE OLD FORMULA

Would you purchase this again:No

Originally posted on Total Repair 5 Repairing Conditioner

Helpful?

Response from L'Oreal:

3 years ago

L'Oreal Consumer Care

Hi there Bns1355! Thank you for your interest in the ELVIVE Total Repair 5 Repairing Conditioner. We are sorry to hear you are not satisfied with our new formula for this product. We are always looking for ways to improve our products we manufacture and want to know whenever there is a problem. The original formula has been discontinued and is no longer available. We appreciate your comments and will forward them to the persons in our company responsible for this product group. We thank you for giving L'Oreal a try!

9 – 38 of 238 Reviews

Questions

1–10 of 23 Questions

Total Repair 5 Repairing Conditioner
2 months ago

Why do you guys not have a warning label

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Consumer Care Center
  
  2 months ago
  
  Hi Unknown! Thank you for suggesting that we should have a warning label on Total Repair 5 Repairing Conditioner. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company.
  
  Helpful?
Total Repair 5 Repairing Conditioner
9 months ago

Is this tested on animals

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Consumer Care Center
  
  9 months ago
  
  Hi there! At L’Oréal, we care for animal welfare and do not test our products on animals. We are for a world without animal testing. We have not tested our products on animals since 1989.
  
  Helpful?
Total Repair 5 Repairing Conditioner
5 years ago

I just started a new bottle of this, and it’s changed. It’s different, and it’s awful. Been using this shampoo and conditioner for years, and loved it. Now it’s suddenly terrible, and with no warning, or indication on the packaging. What happened?

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Consumer Care Center
  
  5 years ago
  
  Thank you for your feedback regarding L'Oréal Paris Elvive Total Repair 5 Repairing Conditioner. We are sorry to hear you no longer find it beneficial to your hair care concerns. We value your opinion and will make the appropriate department aware of your disappointment.
  
  Helpful?
Total Repair 5 Repairing Conditioner
5 years ago

What is the ph of this conditioner ?

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Consumer Care Center
  
  5 years ago
  
  Hi there! We appreciate your interest in our products. L'Oreal considers formulas for our products proprietary.
  The pH of any given product is not a measure of the product's efficacy. Our products are developed to be compatible with the natural biology of the hair and skin. It is our unique formula and technology that provides the desired result.
  As a company committed to the highest quality products, we take special care to ensure that all ingredients we use are safe. We continually evaluate the most current information about our ingredients.
  Visit lorealparisusa.com to see all the products we offer. Thank you!
  
  Helpful?
Total Repair 5 Repairing Conditioner
9 years ago

I just got my hair colored. Is this SAFE for colored treated hair? I also got the shampoo. Also I was going to try the extreme shampoo and conditioner. What is the difference between the extreme and the number 5? Also is it safe for color treated hair?

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Loreal Consumer Care USA
  
  6 years ago
  
  Hi Sondra! We appreciate your interest in Total Repair 5 Repairing Conditioner. We are happy to inform you that all of our shampoos and conditioners are safe to use on color treated hair. We hope this was helpful.
  
  Helpful?
Total Repair 5 Repairing Conditioner
9 years ago

It this safe for colour treated hair?

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Loreal Consumer Care USA
  
  6 years ago
  
  Hi Sasa1212! You have reached the USA and need to contact your country directly for further assistance: https://www.lorealparis.ca/en
  
  Helpful?
Total Repair 5 Repairing Conditioner
7 years ago

How does it work on African-American hair

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Loreal Consumer Care USA
  
  7 years ago
  
  Hi There, Thanks for reaching out! Our products can be used regardless of gender or ethnicity. Thanks for your interest in L'Oreal!
  
  Helpful?
Total Repair 5 Repairing Conditioner
8 years ago

My old bottle of Total Repair 5 does not say Elvive. Is this the same product?

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Loreal Consumer Care USA
  
  8 years ago
  
  Hi Cindyk2018, Thanks for reaching out! It is the same product. We recently added Elvive to the name of our Total Repair Shampoos and Conditioners. Thanks for your interest in Loreal!
  
  Helpful?
Total Repair 5 Repairing Conditioner
8 years ago

How many time should you use Loreal Elvive total repair extreme renewing conditioner before going back to your regular conditioner?

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Loreal Consumer Care USA
  
  8 years ago
  
  Hi TinaMarie809! Thank you for inquiring about the frequency of using Elvive Total Repair Extreme Conditioner. This conditioner can be used regularly! There is no reason to discontinue using. We hope this information is helpful
  
  Helpful?
Total Repair 5 Repairing Conditioner
8 years ago

can I get samples of your shampoo and conditioner for dry hair

1 answer

Originally posted on Total Repair 5 Repairing Conditioner
1. Loreal Consumer Care USA
  
  8 years ago
  
  Hi! Unfortunately, we do not have sample sizes of our products to send. Any samples that are available will be on our website lorealparisusa.com. Thank you.
  
  Helpful?

1–10 of 23 Questions

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Rated 2 out of 5 by Emma from Good product bad pumps Good product but every single time I buy it the pump don't work and I mean the last 5 times I bought this I have to put it in a different bottle it's crazy

Date published: 2026-04-15

Rated 5 out of 5 by melissa_caminero from L’Oréal Paris Elvive. Total Repair 5z I love this product, it leaves a softness and shine in my hair. I also use it on my daughters' hair and it leaves a very defined smile ❤️🥰

Date published: 2026-04-15

Rated 1 out of 5 by treab from Hate the new formula! I have used this product for the past 12 years at least. This new formula is awful. It is super watery, leaves my hair oily now and it smells terrible. The color isn't even the same as it used to be. Please bring back the old formula.

Date published: 2026-01-07

Rated 5 out of 5 by lb18 from Great slip. This review is for the Conditioner, not the Shampoo. I do struggle with L'Oreal's shampoos itching my scalp but I have to give enormous credit to their Conditioners. They have excellent slip. Whereas other conditioner brands practically yank the hair out of my head from their inability to detangle the after-effects of shampooing, I can almost effortlessly comb the conditioner through my hair in the shower.

Date published: 2025-11-28

Rated 5 out of 5 by Liggy from Love! This product is amazing!!! I love the smell!! I wish you made more products with this scent! I plan to replace all my other conditioners with this because I love the scent so much! I can't believe the other reviews complaining about the scent lingering! That is why I love this product so much! Get a nonscented product if you have allergies! Let the rest of us smell good!

Date published: 2025-11-20

Rated 1 out of 5 by CK773 from New Fragrance is Intolerable I've used this conditioner for many years. Recently, though, the fragrance changed and I can no longer use it. It severely aggravates my allergies, makes my eyes itch, stuffs up my nose and gives me a headache. As others have noted, the fragrance lingers long after use and it intensifies when my hair gets damp. Sadly, I'm searching for a fragrance free alternative that, hopefully, works as well as this conditioner. I agree with other commenters, why did you take change a perfectly good, or great, product???

Date published: 2025-09-27

Rated 2 out of 5 by Ginger1320 from Awful smell Im so beyond disappointed. I have used this shampoo and conditioner since it was launched many years ago. I bought a new bottle of the conditioner a week ago and the scent is so strong it gave me a migraine. I scrubbed my hands 4 times after washing my hair and the scent was still clinging to my skin.

Date published: 2025-09-23

Rated 5 out of 5 by Korigan12 from Amazing, no joke! I’m so in love with this product! As a black women with deep curls it brought back my heat damaged hair as fast as 3-4 washes (using the shampoo and leave in mask as well) I will ALWAYS swear by this product

Date published: 2025-09-14

Total Repair 5 Repairing Conditioner 28 Oz Reviews - page 2

Rated 5 out of 5 by Raquel Cota from L'Oreal Paris power Restore Wonderful products, congratulations on the product.I really like it, it was a friend who recommended it to me, it leaves my hair very soft because my hair has a lot of volume, it leaves my hair smoother

Date published: 2025-08-10

Rated 2 out of 5 by Shell24 from Good formula. New stinky smell Why did they change the scent? It was my fav for years now I can’t use it because the new smell gives me a migraine! Please change back to the original scent!!

Date published: 2025-02-21

Rated 1 out of 5 by Denise from Horrible new formula. Strong fragrant smell. I’ve used this product for many years. I just bought a new bottle of conditioner and it has a really strong smell, and it lingers on your hair post wash. I compared the ingredients of the new bottle to the old one and the formula has been changed. I don’t understand why companies always have to ruin a good thing.

Date published: 2025-02-16

Rated 1 out of 5 by Lm56 from New scent is HORRIBLE I’ve been using this product for years. I ran out of conditioner, so I just bought a new bottle this weekend and just use it for the first time this morning. I notice new packaging, but no not notification of any formula changes. Why did you put musky scent in this?!?!! I am extremely sensitive to scents and now cannot use this product anymore. I just hope I don’t have a headache for the rest of the day because I don’t have time to rewash my hair. You should never do that without some kind of notification on the packaging that there is a new formula and or a new scent!

Date published: 2025-02-03

Rated 5 out of 5 by Dominique from Great for black hair Omg is this a new formula i bought From Walmart in the box love it the smell and texture is better love it

Date published: 2025-01-03

Rated 4 out of 5 by Love from Love I love how it makes my hair feel and looks I’ve just started using it

Date published: 2024-12-10

Rated 1 out of 5 by Stoney from Please read. L’Oréal. Take note! L’Oréal attention!!! Look at your reviews. I have an old bottle of this product and I have used it twice in the past month. I immediately noted my hair became soft, shiny, slightly straighter. I felt like I had more hair. The reviews have kept me from spending my hard earned on a product that has changed. Trader Joe’s changed a wonderful shampoo that people have begged to have them return. Why take a wonderful product and discontinue it or change it. Please let us know. Was the product harmful to our hair or health? Or di

Date published: 2024-11-17

Rated 5 out of 5 by Nanas1 from My Favorite!!! Love it!!!! Absolutely love it!!!! My favorite and I always use it

Date published: 2024-07-26

Rated 5 out of 5 by Kimberly405 from Unbelievable I've had my loreal paris elvive shampoo and conditioner for 1 week. I am so pleased with the healing care loreal has in this product. Never have I ever found any shampoo or conditioner that even comes close to this product. My hair is unbelievable shape just in a week. All stars go out to loreal for making the absolute best hair care products in the world. I will never use anything else on my hair. Thanks loreal corporation.

Date published: 2024-03-02

Rated 1 out of 5 by Ronda from Bring back the old formula This product line was my holy Grail for as long as I can remember and in the last couple months, the results are horrible. Please please bring back the old formula.

Date published: 2023-12-21

Rated 5 out of 5 by Mags from Soft, silky hair I have all 5 Total Repair products in my bathroom.

Date published: 2023-10-04

Rated 1 out of 5 by Sisanne from Why change such a great product??? New formula is TERRIBLE!!!! The original formula was my holy grail! This new version could not be worse! What were you thinking Loreal??? I will be moving on to another brand.

Date published: 2023-01-16

Rated 1 out of 5 by Runner from Awful I tried the conditioner, and I was not happy with it at all. It made my hair tangly.

Date published: 2022-12-19

Rated 1 out of 5 by Lgriff33 from Why did you change the formula??? They changed the formula Used to be thick yellow creamy. Now it is white and thinner. Does not work the same, works horribly now Please bring it back. I cannot use this stuff.

Date published: 2022-07-19

Rated 1 out of 5 by AshK from My old favorite - what happened?! I have been using this conditioner for many years and I'm really sad that I have to find something else now. The old formula was so rich and effective and smellled great, but the new one leaves my thick hair feeling like straw and doesn't even smell the same. Please bring back the old formula so we can all buy again!

Date published: 2022-05-13

Rated 1 out of 5 by Ajrm from Bring old formula!!! How dare you guys doing this to your customers My hair is dying now I have to look for a new product

Date published: 2022-05-11

Rated 1 out of 5 by Carrie1218 from One time Fav, Not anymore :( The previous formula of this line has been my goto for many years, Total Repair 5 Shampoo and Conditioner was EXACTLY what my hair needed. None of the other types in this line does what this particular one does for me. Now the new formula of Total Repair 5 Conditioner is white, which is the only way I knew something had changed as nothing else on the bottle indicates a new formulation, and it does absolutely nothing for my hair. Feels like it rinses right off my hair as if I hadn’t just conditioned it. It’s really just terrible. Why change the formula and use the same bottles and labeling not alert your customers of a change? Did you think we wouldn’t feel the difference? Seems so shady. I’m so so disappointed. Now to hunt for a different brand of shampoo and conditioner to see if I can find anything else that comes close to what the old formula of this did for the health, look and feel of my hair.

Date published: 2022-04-13

Rated 1 out of 5 by Gabby from Bring back the old formula!!! I am going on every website to purchase this product because I only see the new formula on the shelves, I’ve tried it and it sucks!! You guys had a good product and ruined it!! Bring back this old formula, it worked and people enjoyed it, why change a good thing??

Date published: 2022-04-08

Rated 1 out of 5 by Denise from Hate the new formula!!! This was my go to shampoo and conditioner….up until now. Why did you change the formula? It’s horrible. Doesn’t condition at all!! It will be going directly into the trash!! So disappointing. Please bring back your old formula!!!

Date published: 2022-03-25

Rated 1 out of 5 by changeitback from New Cheap Formula Causes Hair to be Dry and Greasy Old formula was incredible, felt like a salon-quality product and left hair shiny, silky, and looking good for days. New formula feels like a discount brand and leaves hair dull, dry, and now greasy within a day. I have some of the old left and tried them "side by side". The difference is so obvious, and the ingredients list is not even close to the same. Many ingredients removed in the new formula. Will not buy again.

Date published: 2022-02-16

Rated 5 out of 5 by Shelbyyyyyy from Better than the previous formula! I have used the old formula before but it never left my hair smooth or shiny and when I saw they changed the formula I had to try it because they smell so good! Anyways I used it and my hair is so soft, shiny, and smooth! And smells great! Such a good product! Definitely recommend! Although the new conditioner is not as thick as the old one but I think it works better and the shampoo is so much gentler!

Date published: 2022-02-03

Rated 1 out of 5 by Sayin goodbye from New formula horrible Have used this conditioner for many years, but will have to discontinue buying it as the new formula is terrible. It does not condition hair. You have to use a huge amount just to work through your hair, and then it rinses completely away like water. No detangling, softening, or conditioning at all. Such a shame that companies keep cheapening formulas to increase their earnings. I will avoid selecting an alternate conditioner from L’Oréal or any of the 100’s of brands they own, as this is a strategy they employ across many brands/product lines, and it hurts consumers.

Date published: 2022-01-31

Rated 1 out of 5 by Bleach blonde ca from New formula is worthless! When this conditioner was yellow (old formula) it saved my color treated hair and made it soft and repaired it. I loved it and recommended it all the time. It was by far the best conditioner I had ever used. The new formula (white) is horrible! I am soooooo bummed. I am now on the hunt for a new conditioner. I bleach my hair and it used to be soft and you’d never know I color treat it with the old formula. Now using new formula it feels super dry and crackly :(

Date published: 2022-01-24

Rated 1 out of 5 by Paco103 from Lost the Ceramides! Compare old to new bottles This product changes for the worse. It’s not as thick and hair is no longer smooth. I bought it because it contained ceramides which have awesome benefits for hair. Well compare the new bottle to the old. I knew something was off with my hair and then I checked the bottle and ceramides were gone. Yes there are still some hidden at the very bottom of the ingredients list, but so little that they probably were not allowed to feature it on the packaging any longer. L’Oréal, you really missed the mark in this one. Hope you listen to your consumers because this new product IS VERY DIFFERENT and just a side by side of the new packaging speaks volumes.

Date published: 2022-01-21

Rated 1 out of 5 by Jonah from Formerly Amazing, currently highly disappointing I am a long time user of this product; ever since I found it more than 10 years ago it has been a mainstay of my haircare routine, helping keep my afro beautiful and manageable. Unfortunately sometime over the last year the formula changed noticeably, and went from making detangling an easy task to just another average conditioner. Everything about the new formulation is immediately noticeable - the color, consistency, and feeling of the product is nothing like it used to be, the smell has changed (admittedly not the major calculation in choosing/not choosing this product), and the way it feels working through your hair is completely different. As others have said, I too noticed that I used to be able to detangle after simply putting it in but now even after wetting my hair and even pre-conditioning and letting it sit, it is still far less effective than the original formulation. I still have several bottles of the old formula and can clearly tell the difference, and the best way to get the most out of the new formula is to cut in some of the old, but what's the purpose of buying it if I have to do that? Looking at the ingredients list shows clearly the new formula reduced/eliminated several of the ingredients that did the heavy lifting in the original formula, to say nothing of the switch from ceramide to the so-called protein repair concentrate (not a scientist so whether this is a new way of saying ceramide or a cheaper formulation I cannot say, but it certainly doesn't feel like the product contains ceramide anymore). Terrible terrible product as it stands today. If you want something approaching the prior formulation, try the total repair power restore product, which actually, in looking at the ingredients and judging by how it works/feels, seems to be basically the old total repair 5 conditioner formula in a new package that can be sold at a premium. Disappointed in what's happened to a formerly amazing line of products.

Date published: 2022-01-10

Rated 1 out of 5 by Sue lee from Horrible new formula for damage conditioner The new formula does not condition like the old formula. Don’t buy ut. Anyone have any recommendations for a replacement? This new conditioner is so bad that I will no longer buy it.

Date published: 2021-12-27

Rated 5 out of 5 by bmc 27 from really good product I dont know why the new total repair 5 shampoo & cond is getting bad reviews its way better than the old stuff my hair is very long very bleached very damaged the new total repair 5 made my problem hair soooo soft and and easy to comb wet and dry I will not use anything else thank you loreal for another great product

Date published: 2021-11-24

Rated 1 out of 5 by oldformulawasamazing from PLEASE BRING BACK OLD FORMULA I've been on a hunt these past couple of months looking for a new conditioner to replace this beauty. I really miss the old formula and how well it conditioned and moisturized my hair. please please pleasee bring back the old formula. We're all lost here without this conditioner

Date published: 2021-10-14

Rated 1 out of 5 by bns1355 from Hate new formula Why did L'Oreal change the formula? It used to be SO PERFECT. My all time favorite conditioner; now I hate it and so does my hair. BRING BACK THE OLD FORMULA

Date published: 2021-09-29

Rated 1 out of 5 by LisaPNV from It's a new formula, not the old GREAT one.... Lots of others are as disappointed as I am that L'oreal decided to completely change the formula for this conditioner. I've used it since it came out and absolutely LOVED it, but also notice the new formula absolutely lacks the good conditioning that the old formula provided. Dear L'Oreal, it's NOT that it NO LONGER WORKS for us (see all the responses from you), but it's a completely different product? PLEASE BRING BACK THE OLD formula and create a new and separate one from this new formula. Very disappointed.

Date published: 2021-09-19

Total Repair 5 Repairing Conditioner 28 Oz Reviews - page 3

Rated 5 out of 5 by Taniguchi from Actually works!!! Ok so I love the product it actually works, my hair was dead, no joke, dry as all can be, split ends almost to the base of my pony tail dead! Now my hair hardly has any split ends its still a work in progress but much better than what it was. And no I haven't trimmed it. My only question and I know that its a stupid one but doesn't hurt to ask, how often should you wash your hair with this product? I do it every three days because I know its not healthy to wash everyday, but it doesn't give you a washing pattern aside from the rinse lather reapeat.

Date published: 2021-09-14

Rated 1 out of 5 by JohnNYC from The new formula doesn’t work I just picked up a new bottle after not using it for a few months. They changed the formula and now it doesn’t work for my hair at all. Actually leaves it feeling drier. You guys messed up something that didn’t need adjusting.

Date published: 2021-09-10

Rated 1 out of 5 by Adifigs from New Formula Okay as mentioned above this formula is just nooooot cutting it at all. Any plans to bring back the old one?

Date published: 2021-09-04

Rated 1 out of 5 by Jadd from Please bring back old formula I’ve used the product for a long time and it was perfect. Perfect. The new formula is awful. The first time I used it I thought I mistakenly put shampoo in my already shampooed hair. I have a lot of terrible things to say about it but instead I ask-please bring back the old formula. It is a lot of work for a woman with textured hair to find the right daily conditioner. I don’t know if the new formula is due to innovation or budget-but I will pay more money to get the old formula back.

Date published: 2021-08-26

Rated 1 out of 5 by Jenny1980 from Really missing the old formula I have used this conditioner for years and am so disappointed by the changed formula. Please consider going back to the original. It has changed for the worse. My hair is less smooth and it doesn’t detangle long hair nearly as well.

Date published: 2021-08-16

Rated 1 out of 5 by EmmaSophia from Changed formula! I’ve been using this conditioner for the past couple of years, but they’ve recently changed their formula very drastically. It used to have a yellow color to it and was amazing, nourishing, and super hydrating to my hair. Now it’s an all white color with a harsher scent, and very damaging to my hair that leaves it super dry. It feels like I’m using a styling gel to condition my hair instead of an actual conditioner. I really miss the old formula and will have to start looking for a new conditioner.

Date published: 2021-08-15

Rated 1 out of 5 by Jackiegabrielle from Why!!!!! Why did you change the formula? I am beyond upset that I can't get the old product!!! I don't know what I'm gonna do now! I've tried other products of yours but hate the castor oil in them this shampoo and conditioner were the best ever! So beyond sad about the change pleaseeeeeeeeeeee bring back the old formula why change something that wasn't broken!!!!!!

Date published: 2021-08-14

Rated 1 out of 5 by JeepG1rl from New formula with 9% protein sucks The new formula sucks!!! I LOVED the old repair conditioner. Smelled fantastic and made my hair silky. The new formula feels like liquid starch in your hair and does not feel like a conditioner should. Very unfortunate. My hair is harder to detangle and is less silky with the new product. PLEASE PLEASE PLEASE bring back the old product and sell this 9% protein version as a separate conditioner.

Date published: 2021-08-10

Rated 1 out of 5 by Ab09 from New formula I was so happy to have finally found a shampoo and conditioner that worked so well, no build up, no frizz, always left my hair silky smooth…..until recently when the formula changed. As bad as this is to say it goes to show how bad the new formula is, so her goes it’s no better than using the cheapest stuff in the store. Seriously might as well save my money and buy that crap cuz I don’t understand why it would be changed when it was so perfect. Now I have to use like 18 pumps of conditioner and my hair still feels crunchy and gross. Please please please change it back!!!!!!!

Date published: 2021-07-17

Rated 1 out of 5 by JJuFu3 from So sad I want to cry They’ve recently changed this, and it’s horrible, terrible. Does not condition at all. I don’t know what I’m going to do now. Tried so many before finding, and falling in love with this one. Now I’m lost. Like a knife to my gut.

Date published: 2021-07-08

Rated 1 out of 5 by Nickimar from Hair fell out in CLUMPS! Be warned after I used this set (the black bottles) for 1 month & every time I used it large amounts of hair would just fall out, straight from the root. I'm so scared & dissapointed.i threw the bottles away. I wouldn't wish this on anyone. Never had a shampoo/conditioner make my hair fall out so quickly. Not worth it.

Date published: 2021-06-05

Rated 1 out of 5 by bfs68 from They've changed it. New formula is horrible. Sometime over the last couple of months they changed the formula. The old formula was fantastic; It detangled magnificently and was easy to get a comb through when still wet, and looked great when dry. With the new formula, it barely detangles at all and is very difficult to get a comb through when wet. Huge, huge step backwards, I can't imagine why they did this or who in their right mind thought this was a good idea. They've ruined a once-great product.

Date published: 2021-05-31

Rated 1 out of 5 by tlmc from The new formula does not condition I have used this conditioner for years. It was my all time favorite but the formula change has brought it from the first to the worst. I cannot even get it through my hair in the shower without ripping hair out. My hair is frizzy and unmanageable almost like I didn't use any conditioner at all. It is that bad! Please bring back the old formula. This stuff is horrible.

Date published: 2021-05-30

Rated 2 out of 5 by Usernamerequired345 from It changed - for the worse! I have used this conditioner since it came out. I loved it, and it made my hair look and feel great. But my newest bottle has a slightly different colored cap, and it's obvious that the formula has changed. Big mistake. Huge. Why do companies mess with things that are working? It's infuriating. Bring back the old formula! I used to tell people to buy this stuff, but no longer!

Date published: 2021-05-27

Rated 1 out of 5 by Mompreneur from Hate the new formula! I have used the Total Repair 5 shampoo/conditioner combo for a very long time and loved it, but the new formula is terrible for my hair! In just two uses, my hair is brittle, tangly, and not shiny. PLEASE BRING BACK THE OLD FORMULA!

Date published: 2021-05-25

Rated 5 out of 5 by MamaC123 from Wow! I recently bought this shampoo and conditioner and all I can say is WOW! I have dry curly hair, and I blow dry and straighten it 9 months out of the year and wear it curly in summer. I have extremely hard water too, so my hair gets a beating. I have tried tons of different repairing products, but none even compare to the results I got with ONE USE of this stuff. Absolutely the best. Highly recommend this. I will be using it regularly going forward!! Thank you L’Oréal! You saved my hair problems!!!

Date published: 2021-05-09

Rated 1 out of 5 by dollie826 from Bring back the old formula I used to love this conditioner because it always made my hair feel soft and repaired. Now it has isopropyl alcohol in the top ingredients.

Date published: 2021-05-02

Rated 4 out of 5 by SugarKat from Good quality conditioner My hair has been quite dry lately and often gets tangled up. First time I tried this conditioner, and the comb just glided through my hair with barely any effort. Smell is pleasant and not overwhelming. Great surprise from L'oreal.

Date published: 2021-03-12

Rated 5 out of 5 by Beemelaine from Hydrating I have very curly thick hair and this conditioner did wonders with keeping my hair hydrated. I live in Texas so I love that my hair can be conditioned with this and not look so dry and frizzy.

Date published: 2021-02-12

Rated 5 out of 5 by Vionny from In love Felt in love with it i have always try to find the perfect match for my hair and fail but this one is lobe at first sight it's smooth and ultra silk

Date published: 2021-02-11

Rated 5 out of 5 by Mel47 from Love it This conditioner has changed my life. My hair feels softer and more manageable. Def will be using more often.

Date published: 2021-02-09

Rated 5 out of 5 by Shine1 from Perfect This item is perfect. I like it. My hair very soft and smells well

Date published: 2021-02-09

Rated 5 out of 5 by Vangie92 from Amazing This conditioner works amazing. My hair was dull and brittle. After using this for a week it brought shine back to my hair and my hair wasn't as brittle.

Date published: 2021-02-09

Rated 5 out of 5 by Tiffany4 from Silky smooth hair Loved this product it smells amazing and leaves hair immediately soft and silky doesnt weigh down non greasy 10 out of 10

Date published: 2021-02-09

Rated 5 out of 5 by Erin10 from Love this conditioner! I want to preface this review by stating that I have wavy/loose curls that I have determined are likely type 2B-2C. I do not wash my hair everyday. I COWASH about 2 times/week and shampoo/condition once or twice a month. I just happened to receive this product right around my normal shampoo time so I used my normal shampoo and swapped out my regular conditioner for this one. To begin, this product has a VERY strong perfumed smell. I was not used to it because I use natural products with little to no added perfumes. This was like a kick to the nose in the shower but I definitely appreciated it over the next few days because the smell stuck. I even found myself sniffing my hair throughout the day! Personally, I enjoy the smell although others may not. As for it's claims on fixing damaged hair I can say that it made my hair RIDICULOUSLY soft immediately after washing. I think it would take more time to tell if it "repaired split ends" and such. I still have split ends but i like that it made my hair silky soft and manageable. Overall I would recommend this product and I am going to add this conditioner to my hair routine now!

Date published: 2021-02-08

Rated 4 out of 5 by Razia A from Good drugstore conditioner This conditioner delivers on its promise. After a few uses of both the Shampoo and Conditioner, my hair is much smoother.

Date published: 2021-02-08

Rated 5 out of 5 by Ally12 from Soft and silky hair! My hair had a little damage from bleaching and this made an immediate difference in making it appear softer, shinier, and healthier looking. I think it even brought back some of the strength. I love the smell as well!

Date published: 2021-02-08

Rated 5 out of 5 by Roxxana from Love it! ELVIVE left my hair feeling amazing! Not to mention it smells wonderful!

Date published: 2021-02-07

Rated 5 out of 5 by LuzG from Super soft and detangled hair! It detangles and leaves my hair super smooth. Smells really good. Works best when used with elvive shampoo, my back doesn't feel sticky when rinsed.

Date published: 2021-02-07

Rated 3 out of 5 by Cathy2 from Just okay While this conditioner smelled amazing, I did not notice much of a difference in appearance of my hair after 2 weeks of continuous use. It did however make my hair feel softer!

Date published: 2021-02-07

Total Repair 5 Repairing Conditioner 28 Oz Reviews - page 4

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Reviews

Rating Snapshot

Overall Rating

Review this Product

Most Helpful Favourable Review

Absolutely LOVE this stuff!!!

Most Helpful Critical Review

They've changed it. New formula is horrible.

Customer Images and Videos

Filter Reviews

Good product bad pumps

L’Oréal Paris Elvive. Total Repair 5z

Hate the new formula!

Great slip.

Love!

New Fragrance is Intolerable

Awful smell

Amazing, no joke!

Reviews

Rating Snapshot

Overall Rating

Review this Product

Most Helpful Favourable Review

Absolutely LOVE this stuff!!!

Most Helpful Critical Review

They've changed it. New formula is horrible.

Customer Images and Videos

Filter Reviews

L'Oreal Paris power Restore

Fantástico

Good formula. New stinky smell

Horrible new formula. Strong fragrant smell.

New scent is HORRIBLE

Great for black hair

Love

Please read. L’Oréal. Take note!

My Favorite!!!

Unbelievable

Bring back the old formula

Soft, silky hair

Why change such a great product???

Awful

Why did you change the formula???

My old favorite - what happened?!

Bring old formula!!!

One time Fav, Not anymore :(

Bring back the old formula!!!

Hate the new formula!!!

New Cheap Formula Causes Hair to be Dry and Greasy

Better than the previous formula!

New formula horrible

New formula is worthless!

Lost the Ceramides! Compare old to new bottles

Formerly Amazing, currently highly disappointing

Horrible new formula for damage conditioner

really good product

PLEASE BRING BACK OLD FORMULA

Hate new formula

Questions

Unknown

Why do you guys not have a warning label

GloKersh

Is this tested on animals

JJuFu3

I just started a new bottle of this, and it’s changed. It’s different, and it’s awful. Been using this shampoo and conditioner for years, and loved it. Now it’s suddenly terrible, and with no warning, or indication on the packaging. What happened?

Krider

What is the ph of this conditioner ?

Sondra

I just got my hair colored. Is this SAFE for colored treated hair? I also got the shampoo. Also I was going to try the extreme shampoo and conditioner. What is the difference between the extreme and the number 5? Also is it safe for color treated hair?

Sasa1212

It this safe for colour treated hair?

Lillian61

How does it work on African-American hair

Cindyk2018

My old bottle of Total Repair 5 does not say Elvive. Is this the same product?

TinaMarie809

How many time should you use Loreal Elvive total repair extreme renewing conditioner before going back to your regular conditioner?

ettajames444

can I get samples of your shampoo and conditioner for dry hair