Elvive Total Repair 5 Damage Erasing Balm - L'Oréal Paris

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Elvive Total Repair 5 Damage Erasing Mask, 8.5 fl oz

$8.99
071249240106 T1 New
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PRODUCT DETAILS

• Mask for nourished, stronger hair
• Formulated with caring ingredients, featuring Almond Oil and 17 percent Repair Concentrate with Protein
• Sophisticated fragrance, floral creamy blend with juicy green notes
• This powerful and luxurious rinse out hair mask for damaged hair instantly repairs split ends, weakness, roughness, dullness, and dehydration
• Use Total Repair 5 system of Repairing Shampoo, Conditioner, Power Restore, and Protein Recharge for optimal results
INGREDIENTS
Formula 1041634PT7 INGREDIENTS AQUA / WATER / EAU CETEARYL ALCOHOL BEHENTRIMONIUM CHLORIDE AMODIMETHICONE CANDELILLA CERA / CANDELILLA WAX / CIRE DE CANDELILLA CETYL ESTERS GLYCERIN ISOPROPYL ALCOHOL PARFUM / FRAGRANCE PHENOXYETHANOL TRIDECETH-6 HYDROXYPROPYL GUAR PRUNUS AMYGDALUS DULCIS OIL / SWEET ALMOND OIL LINALOOL CETRIMONIUM CHLORIDE BENZYL SALICYLATE CHLORHEXIDINE DIHYDROCHLORIDE BENZYL ALCOHOL HYDROXYPROPYLTRIMONIUM HYDROLYZED WHEAT PROTEIN LIMONENE AMYL CINNAMAL COUMARIN CITRONELLOL 2-OLEAMIDO-1,3-OCTADECANEDIOL ALPHA-ISOMETHYL IONONE CI 19140 / YELLOW 5 ARGILLA / MAGNESIUM ALUMINUM SILICATE PRUNUS AMYGDALUS DULCIS FRUIT EXTRACT / SWEET ALMOND FRUIT EXTRACT CI 15985 / YELLOW 6 XANTHAN GUM CITRIC ACID SORBIC ACID FIL CODE D202830/1
HOW TO USE
After shampoo, apply balm to wet hair and massage through ends. Leave for 3-5 minutes. Rinse. For continuous visible repair, use every day.
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Ratings and Reviews

Reviews

Reviews

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5 starsstars

2410
2410 reviews with 5 stars.

4 starsstars

1264
1264 reviews with 4 stars.

3 starsstars

329
329 reviews with 3 stars.

2 starsstars

80
80 reviews with 2 stars.

1 starstars

44
44 reviews with 1 star.

Overall Rating

4.4

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Most Helpful Favourable Review

5 out of 5 stars.

loreal product

9 years ago
my hair love this product.it so amazing after using this.all i can say is WOW
20 people found this helpful
Show Reviews:

Most Helpful Critical Review

3 out of 5 stars.

It depends on how you use it..

9 years ago
This is not a miracle working conditioner but I believe it does a good job conditioning very dry hair. I had a terrible experience this past summer getting my hair hilighted by a so called professional who insisted that the lightener she was using was vegan and wouldn't harm my hair. HA!! My hair is fried. Anyway, after that, no conditioner would even get through my hair no matter what I did. Out of desperation I thought I would try this and lo and behold I was actually able to get my fingers through my hair when working it in. I was so happy I almost cried in the shower lol. I am able to comb it through and I leave it in for a few minutes and it's good to go. Like I said...it's not a miracle worker but at least I don't dread shampooing my hair as much as I used to while I deal with growing this mess out. I don't use it every time I shampoo, but I do notice best results after I use a build-up removing shampoo (I use a lot of styling product so I need to do that from time to time.) I hope this helped and good luck!
18 people found this helpful
Show Reviews:

Customer Images and Videos

  • One use of Elvive Total Repair on my damaged hair!
  • THIS is worth it!

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Non-Incentivised Reviews
1 to 8 of 4127 Reviews.
1 – 8 of 4127 Reviews
Sort by
Most Recent
Cleveland Ohio
Review 1
Vote 2
Age:65 or over
Gender:Female
My eye color:Green
My hair color:Medium Brown
My complexion:Medium
My undertone:Warm Undertone
5 out of 5 stars.

Great at home hair improvement.

4 months ago
My hair was breaking off from using a popular styling product. I applied this last night, wrapped it in plastic wrap and rinsed it out. My hair feels like silk. Beautiful, looks great and has height. Well worth the purchase and I will do this again every week. My hair will now be easily managed and look moisturized.
Would you purchase this again:Yes
Helpful?
Review 1
Votes 4
5 out of 5 stars.

qué maravillada

a year ago
esta mascarilla ¡es magi! nunca le puse fe a los productos como esos, pero realmente esto es otra cosa! ♥
Helpful?
Review 1
Votes 3
5 out of 5 stars.

Funciona de maravilla , excelente resultado

a year ago
Lo compre y cumple con su cometido. Es realmente bueno. Desde la primera aplicación comienza a ver tu cabello diferente.
Helpful?
República dominicana
Review 1
Vote 1
Age:25 to 34
5 out of 5 stars.

Buenísima para cabello alisado

a year ago
Me encanto, un cabello sedoso y súper para desenredar, la amo
Helpful?
Review 1
Votes 4
5 out of 5 stars.

Leaves hair renewed

2 years ago
I’ve used this product for 6 years it’s great love it my hair is curly
Helpful?
South Carolina
Review 1
Votes 5
Age:55 to 64
Gender:Female
My eye color:Blue
My hair color:Light Blonde
My complexion:Light
My undertone:Neutral Undertone
5 out of 5 stars.

Luxurious

2 years ago
My hair loves this conditioning hair balm. I have fine 55yr old hair - highlighted with heat damage. Tried expensive products. I use this daily and my hair is silky, soft, and has life. Reduced split ends, and hair fall out. Very impressed and I love my hair. Affordable. Thank you!
Would you purchase this again:Yes
Helpful?
Review 1
Vote 1
5 out of 5 stars.

Amazing

2 years ago
This product is amazing! My hair was like straw and fried spit ends after having highlights. My curls were gone also. I applied this balm after shampooing and I could immediately see curls coming back!. My hair is soft and very manageable! Thank you L’Oréal Paris for a small price giving big results! Love it!
Helpful?
New Jersey
Review 1
Votes 4
Age:65 or over
Gender:Female
My eye color:Blue
My hair color:Light Brown
My complexion:Light
My undertone:Warm Undertone
5 out of 5 stars.

Amazing

2 years ago
My hair was damaged. It felt like cardboard hair. I was so upset. I tried everything but nothing worked until I used Elvive. It was like a miracle I am so thankful for this product. You have improved my quality of life.
Would you purchase this again:Yes
Helpful?
1 – 8 of 4127 Reviews
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Rating Snapshot

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5 starsstars

2410
2410 reviews with 5 stars.

4 starsstars

1264
1264 reviews with 4 stars.

3 starsstars

329
329 reviews with 3 stars.

2 starsstars

80
80 reviews with 2 stars.

1 starstars

44
44 reviews with 1 star.

Overall Rating

4.4

Review this Product

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Most Helpful Favourable Review

5 out of 5 stars.

loreal product

9 years ago
my hair love this product.it so amazing after using this.all i can say is WOW
20 people found this helpful
Show Reviews:

Most Helpful Critical Review

3 out of 5 stars.

It depends on how you use it..

9 years ago
This is not a miracle working conditioner but I believe it does a good job conditioning very dry hair. I had a terrible experience this past summer getting my hair hilighted by a so called professional who insisted that the lightener she was using was vegan and wouldn't harm my hair. HA!! My hair is fried. Anyway, after that, no conditioner would even get through my hair no matter what I did. Out of desperation I thought I would try this and lo and behold I was actually able to get my fingers through my hair when working it in. I was so happy I almost cried in the shower lol. I am able to comb it through and I leave it in for a few minutes and it's good to go. Like I said...it's not a miracle worker but at least I don't dread shampooing my hair as much as I used to while I deal with growing this mess out. I don't use it every time I shampoo, but I do notice best results after I use a build-up removing shampoo (I use a lot of styling product so I need to do that from time to time.) I hope this helped and good luck!
18 people found this helpful
Show Reviews:

Customer Images and Videos

  • One use of Elvive Total Repair on my damaged hair!
  • THIS is worth it!

Filter Reviews

Rating
Age:
Gender:
My eye color:
My hair color:
My complexion:
My undertone:
Locale
Non-Incentivised Reviews
9 to 38 of 4127 Reviews.
9 – 38 of 4127 Reviews
Sort by
Most Recent
Missouri
Reviews 5
Votes 2
Age:65 or over
Gender:Female
My eye color:Blue
My hair color:Auburn
My complexion:Fair
My undertone:Warm Undertone
5 out of 5 stars.

Silky manageable hair

2 years ago
I have just started using this product because of the damage to my hair when on the advice of a friend I tried another brand. Forgive me for I will not stray again. I already can tell a difference in just 2 shampoos.
Would you purchase this again:Yes
Helpful?
Reviews 2
Votes 17
Age:25 to 34
Gender:Female
My eye color:Blue
My hair color:Light Blonde
My complexion:Fair
1 out of 5 stars.

Not Blonde Safe!

2 years ago
Just a warning for fellow blondes, give this product a hard swerve! It contains yellow 5 and yellow 6 coloring and turns your hair VERY yellow after a single use. It immediately made my normally gorgeous cool blonde balayage look like something that came out of a drugstore box dye session. Yuck! I had to saturate my hair in purple shampoo and leave it in to remove all of the yellow coloring this product left behind. There’s a reason hair products are white or clear in color and I’m baffled that they would add yellow dye to their product.
Would you purchase this again:No
Helpful?
Scottsdale, AZ
Review 1
Votes 2
Age:25 to 34
Gender:Female
My eye color:Dark Brown
My hair color:Bleach Blonde
My complexion:Medium
My undertone:Neutral Undertone
5 out of 5 stars.

Damaged hair all gone!

4 years ago
I purchased this product a few weeks ago. I use it twice a week and let me tell you this is an amazing product. I get highlight touch-up every 3-6 months and my ends were getting damaged. So I figured why not give this a try. I'm so happy I did. I will not stop using this product- it changed my hair for the better.
Would you purchase this again:Yes
Helpful?
Palm Bay, FL
Review 1
Votes 10
Age:18 to 24
Gender:Female
My eye color:Hazel
My hair color:Dark Brown
My complexion:Fair
My undertone:Cool Undertone
5 out of 5 stars.

Severely chemically damaged hair

4 years ago
My hair was so damaged from bleach and hair dye that it felt like straw. My hair was so stiff that when I took it out of a bun, it would just stay in place. It was so bad I hated going out in public with how damaged it was. I saw this product at target and left it in my hair for a few hours. Immediately there was a HUGE difference. I now use this mask as a leave in conditioner probably once a week. My hair is the softest it has ever been and I never cut any of that chemically damaged hair out. This mask is the only thing I added to my routine and it brought my hair back to life. I recommend this mask to everyone I know because it is just that good !
Would you purchase this again:Yes
Helpful?
Anonymous
Olympia, WA
Review 1
Votes 6
Age:25 to 34
Gender:Female
Hair LengthLong
Hair TypeWavy
Hair TextureFine
5 out of 5 stars.

One use and I'm a believer!

4 years ago
My once super-easy hair has been damaged beyond belief after wrongfully trusting one of those "made for you!" customizable hair care companies. I have spent the last year trying strengthen my hair, get rid of split ends, give any volume at all, bring back the waves I used to have, and desperately trying to make sure I don’t lose any more hair (I have an awful thinned out spot right at the back of my part now!). I’ve had some, but not great, success so far…until now! I picked up this Elvive mask and tried it out last night. I used my regular shampoo, then used my regular conditioner (very quick application from root to tip, to untangle the thinned-out, damaged section on my scalp). Once I rinsed that out, I used this mask, fully saturating my hair from about the chin downwards, and working a little bit up towards the roots. I left it on for the recommended 3-5 minutes and rinsed. Used no additional product, did not try to encourage curls in my hair, nothing. When I woke up this morning, I had the most perfect wave on a little section right by my face, as well as several hints of waves throughout the rest of my hair. It all fell out within an hour of being up and moving, but that’s okay…that’s the most I’ve seen in about two years. Now that the waves are out, I can’t stop marveling at my hair. It feels soft, silky, and weightless, and has more shine than I’ve seen it have in a long time. Only time will tell for long-term results, and I will continue my search for additional products to add to my arsenal, but I am truly amazed at the results of this. As a final bonus, the scent is pleasant, not overpowering, and fairly neutral – I don’t think it would “compete” with the scent of most other hair products!
Product works well for:Damaged Hair, Hair Breakage & Split Ends, Thin or Dry Hair, Dry Hair
Would you purchase this again:Yes

Yes, I recommend this product.

  • One use of Elvive Total Repair on my damaged hair!
Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Tx.
Reviews 2
Votes 2
Age:45 to 54
Gender:Female
Hair LengthMedium
Hair TypeStraight
Hair TextureFine
5 out of 5 stars.

Incredible!

5 years ago
I am so happy with this product. It truly works amazingly. I had very dry hair from being out in the sun. My hair also was oily from using another brand that caused a chemical build up. I could not be happier with this product. I used it with the Elvie dry and damaged repair shampoo.
Product works well for:Damaged Hair, Hair Breakage & Split Ends, Frizzy Hair, Oily Roots / Dry Ends, Color Treated Hair, Thin or Dry Hair, Dry Hair
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Review 1
Vote 1
Gender:Female
Hair LengthMedium
Hair TypeCurly
Hair TextureFine
5 out of 5 stars.

Any favorite hair mask!

5 years ago
I literally love this hair mask! every time i use it my hair feels so silky smooth and when i dry my hair it just has so much shine and no frizz!! super good to leave in overnight too! Highly recommend!!!
Product works well for:Curly Hair, Damaged Hair, Hair Breakage & Split Ends, Frizzy Hair, Oily Roots / Dry Ends, Thin or Dry Hair, Dry Hair
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Gainesville, FL
Review 1
Vote 1
Age:25 to 34
My eye color:Dark Brown
My hair color:Dark Brown
My complexion:Medium
My undertone:Warm Undertone
5 out of 5 stars.

Amazing!!!

6 years ago
I bought this after my girls (4 and 7 years old) and I got professionally treated for lice (I know! It was awful!) . They warned me that the lice treatment would destroy our hair to book an appointment for a deep conditioner treatment, which I did for myself, but didn’t feel the need to do so for my children and went out in search of a conditioning treatment I could do myself. That’s where I found this! I found it completely by accident in the hair care aisle and figured I would give it a shot and I’m so glad I did! Our hair was damaged to the point where it felt like dreadlocked straw but now after just one treatment, i was actually able to run a comb through it! It’s still not perfect but it’s a thousand times better then it was and I canceled my appointment! This stuff is amazing! Oh, and it smells good too! :)
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Los Angeles
Review 1
Votes 2
Age:25 to 34
Gender:Female
My eye color:Dark Brown
My hair color:Dark Brown
My complexion:Medium
My undertone:Warm Undertone
5 out of 5 stars.

Amazing smell!

6 years ago
I usually buy hair products from the hair salon. This time I was out of my hair mask and had got this one from cvs. I used it this morning for the second time and my hair feels amazing! Super shiny, soft and the smell is wonderful. Also, not pricey comparing other high end brands.
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Fl
Review 1
Votes 14
Age:55 to 64
Gender:Female
My hair color:Bleach Blonde
5 out of 5 stars.

Great product

6 years ago
I am at the bottom of the container, and I will be buying another on the next shopping trip. I can not do without it. I have very fine hair that I color treat, so my hair was becoming frizzy , dull and unattractive. This product makes me proud of my hair again. To the person that mentioned wanting a travel container.. I just put it into a smaller plastic jar for travel. Or better yet, spoon some into a ziplock bag. You can squeeze it out to use, and when you have used the last of it, turn the bag inside out, put your hand in the bag and rub on your hair.
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
New York
Review 1
Votes 7
Gender:Female
My eye color:Hazel
My hair color:Copper
My complexion:Fair
My undertone:Cool Undertone
1 out of 5 stars.

Nope

6 years ago
1. Made my hair fall like crazy 2. Made my hair itchy 3. Made my hair dry 4. Made my hair extra frizzy 5. Doesn't smell that great
Would you purchase this again:No

No, I do not recommend this product.

Helpful?
Quality of Product
Quality of Product, 1.0 out of 5
1.0
Value of Product
Value of Product, 1.0 out of 5
1.0
Response from L'Oreal:
6 years ago
ccc
Hi There, We are sorry to hear about the experience you had with our Total Repair 5 Balm. We would like to speak with you directly about it. Please give us a call @ 800-631-7358 for assistance and provide the reference # 08135391. Looking forward to speaking with you.
Coral Springs, FL
Review 1
Votes 2
Age:18 to 24
My eye color:Hazel
My hair color:Light Blonde
My complexion:Light
My undertone:Neutral Undertone
5 out of 5 stars.

This product saved my hair!!!

6 years ago
I love this product so much and I cannot live without it. however, I travel a lot and the packaging is extremely inconvenient to travel with. I would love to see a travel size one day. Please????
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Tucson, AZ
Reviews 2
Votes 4
Age:25 to 34
Gender:Female
My eye color:Blue
My hair color:Bleach Blonde
My complexion:Fair
My undertone:Neutral Undertone
5 out of 5 stars.

Great hair treat!

6 years ago
Have used up my whole tub of this stuff and really enjoyed the results I got from it. It moisturizes well and is a great treat for hair that is damaged or stressed. Will be buying again!
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Rochester, NY
Review 1
Votes 2
Age:25 to 34
Gender:Female
My eye color:Green
My hair color:Dark Brown
My complexion:Light
My undertone:Warm Undertone
5 out of 5 stars.

Wish I'd Found This Sooner!

6 years ago
I have very very thick, curly, and medium coarse hair that I wash fully once per week and use a straightener on every day. The first time I used this product my hair felt SO much softer, smoother, and smelled great for multiple days. It definitely made my split ends less noticeable and my hair felt like I had naturally straight, sleek hair, whereas before it felt like coarse curly hair that had been straightened. I could see this being too heavy for thin, already sleek/oily hair, but for dry, damaged hair it's a miracle! It gave me comparable results to much more expensive products and it will last me months.
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Bradford, MA
Review 1
Votes 0
Age:25 to 34
Gender:Female
My eye color:Blue
My hair color:Bleach Blonde
My complexion:Fair
My undertone:Cool Undertone
5 out of 5 stars.

THIS is worth it!

6 years ago
This product should definitely only be used on extremely dried & fried, especially color-treated hair, basically anyone with noticeably damaged hair, split ends, etc. Also, I'd recommend using only if you have optimal to thick hair, and to probably only use this treatment 1x/wk, because it truly is a miracle worker on my disgustingly over-processed THICK hair, and reading some of the negative reviews, I could only guess these people had great hair to begin with, and/or anything but very thick, coarse hair, like mine. Maybe it was left on too long, or maybe not left in the hair long enough? Before committing to the product, I bought the sample packet, which I noticed is offered everywhere the full size product is sold, so it's truly beneficial & I'd recommend doing that for anyone who's on the fence about whether to purchase or not.
Would you purchase this again:Yes

Yes, I recommend this product.

  • THIS is worth it!
Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
virginia beach, VA
Reviews 5
Votes 0
4 out of 5 stars.

Little different product

6 years ago
I was not sure about this one, since it is a little different type of product. It seems to work though
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 4.0 out of 5
4.0
Value of Product
Value of Product, 4.0 out of 5
4.0
Hanover Park, IL
Review 1
Vote 2
Gender:Female
My eye color:Light Brown
My hair color:Darkest Brown
My complexion:Medium
My undertone:Warm Undertone
1 out of 5 stars.

Very heavy and not effective

6 years ago
I was looking forward to finding at least some change with its use, but found it very ineffective and it left quite a bit of residue even after thorough washing. It left my hair feeling heavy and not healthy at all.
Would you purchase this again:No

No, I do not recommend this product.

Helpful?
Quality of Product
Quality of Product, 1.0 out of 5
1.0
Value of Product
Value of Product, 1.0 out of 5
1.0
Response from L'Oreal:
6 years ago
Consumer Care Center
Hi there! Thank you for sharing your experience with our Elvive Total Repair 5 Damage Erasing Balm. We understand how frustrating it is to experience residue and heavy hair. Have you tried using it in combination with our Total Repair 5 Shampoo and Conditioner? For best results we recommend using the entire line. Check out the shampoo here: http://tinyurl.com/yxfcapm5 . We hope you try it soon!
doral, FL
Reviews 5
Votes 0
Age:18 to 24
Gender:Female
My eye color:Blue
4 out of 5 stars.

Hydration heaven

6 years ago
bought it a week a go, totally changed my hair, gave it life, it hydrated it a lot
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 4.0 out of 5
4.0
Value of Product
Value of Product, 3.0 out of 5
3.0
doral, FL
Reviews 5
Votes 0
Age:18 to 24
Gender:Female
My eye color:Blue
My hair color:Light Brown
My complexion:Fair
My undertone:Neutral Undertone
4 out of 5 stars.

Great hydrator

6 years ago
My hair was really color damaged, this helped a lot, it changed my hair, slowly
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 4.0 out of 5
4.0
Value of Product
Value of Product, 3.0 out of 5
3.0
Laredo Tx
Reviews 5
Vote 1
Age:25 to 34
Gender:Female
My eye color:Light Brown
My hair color:Light Brown
My complexion:Medium
My undertone:Warm Undertone
5 out of 5 stars.

Good product!

6 years ago
It is a great product I've been using it for years its the best out there.
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Maryland
Review 1
Votes 2
Age:55 to 64
My eye color:Dark Brown
My hair color:Medium Brown
My complexion:Medium
My undertone:Neutral Undertone
5 out of 5 stars.

African American

6 years ago
I am African American and used this product after severe protein overload. It worked after my first use to prevent future shedding and breakage. So glad I gave this product a try!
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Houma, LA
Review 1
Votes 2
Age:25 to 34
Gender:Female
My eye color:Dark Brown
My hair color:Soft Black
My complexion:Medium
My undertone:Warm Undertone
3 out of 5 stars.

Soft hair

6 years ago
Makes my hair soft every after use but aside from that, I don't see any difference...
Would you purchase this again:Yes

No, I do not recommend this product.

Helpful?
Quality of Product
Quality of Product, 3.0 out of 5
3.0
Value of Product
Value of Product, 4.0 out of 5
4.0
Response from L'Oreal:
6 years ago
Consumer Care Center
Hi norikawaii ! Thanks for reaching out to us regarding Total Repair 5 Damage Erasing Balm. We're sorry to hear you did not notice a difference after use. We suggest trying Total Repair 5 Protein Recharge Treatment. This leave-in conditioner nourishes with each use to help increase strength, flexibility, and protect against every day damage caused by heat & styling for incredibly soft, yet resilient hair. The Protein Recharge helps prevent the 5 signs of damaged hair every day: split ends, weak, rough, dull, and dehydrated for 97% less breakage in one use.
Abilene, TX
Review 1
Vote 1
Age:35 to 44
Gender:Female
My eye color:Blue
My hair color:Light Blonde
My complexion:Light
My undertone:Neutral Undertone
5 out of 5 stars.

Miracle!

7 years ago
I made the mistake of getting a perm and am suffering the damage of it now. I tried L'Oreal Elvive Total Repair 5 Damage Erasing Balm and just after two uses, I am amazed by the amount of repair of my hair. My hair has almost completely quit breaking and has regained much of its shine. Again.....I'VE ONLY USED IT TWICE SO FAR!!! Thank you for this product and its effects on my hair. I am thoroughly impressed and will switch to only using L'Oreal hair products just because of this one!
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Bethel, CT
Reviews 10
Votes 0
Age:35 to 44
Gender:Female
My eye color:Blue
My hair color:Darkest Brown
My complexion:Fair
My undertone:Warm Undertone
5 out of 5 stars.

My go to hair product!

7 years ago
I use this regularly on my hair about once a week. I think it works great!
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
west chester, PA
Reviews 2
Vote 1
Age:45 to 54
Gender:Female
My eye color:Dark Brown
My hair color:Black
My complexion:Medium
My undertone:Warm Undertone
5 out of 5 stars.

Awesome

7 years ago
I love this conditioning treatment for my hair. Makes my color treated hair feel soft and I have no frizz on humid day. I love it!
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Arlington, VA
Reviews 3
Votes 0
Age:45 to 54
Gender:Female
My eye color:Blue
My hair color:Auburn
My complexion:Light
My undertone:Neutral Undertone
3 out of 5 stars.

Not my favorite

7 years ago
Hard to notice a difference but I do have thick curly hair so finding products for my hair is difficult
Would you purchase this again:No

No, I do not recommend this product.

Helpful?
Quality of Product
Quality of Product, 3.0 out of 5
3.0
Value of Product
Value of Product, 3.0 out of 5
3.0
Response from L'Oreal:
7 years ago
ConsumerCareCenter
Hi Momoffabfive! We are sorry the L'Oreal Total Repair 5 Damage Erasing Balm did not meet your expectations. We recommend the Extraordinary Oil Curls Re-nourish Mask as an alternative product. Thank you.
Minneapolis
Review 1
Vote 1
Age:18 to 24
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Fair
My undertone:Neutral Undertone
5 out of 5 stars.

The Best!

7 years ago
This is the best conditioner! It’s perfect even with fine/straight hair. I never feel weighed down.
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
HOUSTON, TX
Review 1
Vote 1
Age:35 to 44
Gender:Female
My eye color:Dark Brown
My hair color:Soft Black
My complexion:Medium
My undertone:Neutral Undertone
5 out of 5 stars.

excellent product

7 years ago
. I'm straightening my hair all the time and this product helps with my split ends a lot
Would you purchase this again:Yes
Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
Mount Vernon, IN
Reviews 8
Votes 0
Age:45 to 54
Gender:Female
My eye color:Green
My hair color:Light Brown
My complexion:Medium
My undertone:Cool Undertone
5 out of 5 stars.

Great features

7 years ago
But this month ago it did a wonderful job I highly recommend it
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
herriman, UT
Reviews 6
Votes 0
Age:35 to 44
Gender:Female
My eye color:Dark Brown
My hair color:Medium Brown
My complexion:Deep
My undertone:Cool Undertone
5 out of 5 stars.

great product

7 years ago
I really love this product it help with my damaged hair
Would you purchase this again:Yes

Yes, I recommend this product.

Helpful?
Quality of Product
Quality of Product, 5.0 out of 5
5.0
Value of Product
Value of Product, 5.0 out of 5
5.0
9 – 38 of 4127 Reviews
  • PreviousReviews
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Questions

1–10 of 114 Questions  
Sort by:
  1. Total Repair 5 Damage Erasing Balm
    · 7 months ago  

    Why did you change the smell. I recently bought a new bottle and the smell is disgusting.I had another full bottle of the old version at my beach house fortunately because I could not stand the new smell, the new scent does not work the same it is drying.

    1 answer
    1. Consumer Care Center
      · 7 months ago  

      Hi Dsined. Thank you for reaching out to L'Oreal regarding the Total Repair 5 Damage Erasing Balm. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #43004103. Please have the product with you when you call. Looking forward to hearing from you!

      Helpful?

  2. Total Repair 5 Damage Erasing Balm
    · 4 years ago  

    Does this protect hair from the heat of flat irons?

    1 answer
    1. Loreal Consumer Care USA
      · 4 years ago  

      Hi Cpz1. Thank you for reaching out to L'Oreal regarding the Elvive Total Repair 5 Damage Erasing Balm. This product is a rich and indulgent mask that deeply conditions, nourishes and repairs the hair to make it stronger. It does not provide heat protection from hot tools.

      Helpful?

  3. Total Repair 5 Damage Erasing Balm
    · 5 years ago  

    What is the pH level of the Elvive Total Repair 5 Damage Erasing Balm?

    1 answer
    1. Consumer Care Center
      · 5 years ago  

      Hi NicoleL! Thank you for reaching out about L'Oréal Paris Elvive Total Repair 5 Damage Erasing Balm Rinse-Out Treatment 8.5 fl oz. The pH of any given product is not a measure of the product's efficacy. It is our unique formula and technology that provides the desired result. As a company committed to the highest quality products, we take special care to ensure that all ingredients we use are safe. We hope this information is helpful and we wish you great success with our products!

      Helpful?

  4. Total Repair 5 Damage Erasing Balm
    · 6 years ago  

    What is the difference between the Total Repair 5 Protein Recharge Treatment & the Total Repair 5 Protein Recharge leave in treatment? I know one says leave in & my husby bought the other instead, can I use it as a leave in as well? Why similar look?

    1 answer
    1. Consumer Care Center
      · 6 years ago  

      Hi There, Thanks for reaching out! They are both similar however the Total Repair 5 Protein Recharge Leave In is formulated to be more concentrated to leave in your hair without feeling heavy or greasy. Thanks for your interest in L'Oreal!

      Helpful?

  5. Total Repair 5 Damage Erasing Balm
    · 6 years ago  

    What is the difference between Total Repair 5 and Elvive Total Repir 5?

    1 answer
    1. Loreal Consumer Care USA
      · 6 years ago  

      Hi there- Thanks for reaching out about our Elvive Total Repair 5. There is only one Total Repair collection. This Total Repair 5 Damage Erasing Balm is a rinse-out hair mask that repairs up to one year of damage to hair's smoothness in 1 use. This hair treatment for damaged hair instantly repairs the 5 signs of damage – split ends, weakness, roughness, dullness, and dehydration. For best results, use with Total Repair 5 shampoo. We hope this was helpful!

      Helpful?

  6. Total Repair 5 Damage Erasing Balm
    · 6 years ago  

    is that mask for natural or dyed hair?

    1 answer
    1. Consumer Care Center
      · 6 years ago  

      Hey there, Thank you for your interest in ELVIVE Total Repair 5 Damage Erasing Balm. This product and all our haircare products are safe for color treated hair.

      Helpful?

  7. Total Repair 5 Damage Erasing Balm
    · 6 years ago  

    Do you use conditioner after the Elvive Total Repair 5 balm?

    1 answer
    1. Consumer Care Center
      · 6 years ago  

      Hi there! No, this is a deep conditioner. You should use our Elvive Total Repair 5 Damage Erasing Balm in place of your normal conditioner. We hope you try it soon!

      Helpful?

  8. Total Repair 5 Damage Erasing Balm
    · 6 years ago  

    GREAT PRODUCT!! But can someone PLEASE ADVISE what you are supposed to do after you rinse TR5 out?? Do you rinse, then style as usual or add conditioner? I want to ensure my hair is conditioned but don’t want to over condition either. 

    1 answer
    1. Consumer Care Center
      · 6 years ago  

      Hi DMDM! Thanks for reaching out to us regarding Elvive Total Repair 5 Damage Erasing Balm. This product is meant to be rinsed out and you can style as usual. If using Total Repair 5 Damage Erasing Balm, we would not suggest an additional conditioner, as it may make your hair too soft. We hope this helps.

      Helpful?

  9. Total Repair 5 Damage Erasing Balm
    · 6 years ago  

    Can I use this before shampooing?

    1 answer
    1. Consumer Care Center
      · 6 years ago  

      Hi there! Thank you for your interest in our Elvive Total Repair 5 Damage Erasing Balm. For best results, after using Total Repair 5 Shampoo, apply to wet hair and massage through to ends. Leave in for 3-5 minutes. Rinse. We hope you give it a try soon!

      Helpful?

  10. Total Repair 5 Damage Erasing Balm
    · 9 years ago  

    Does the product contain sulfates?

    1 answer
    1. Consumer Care Center
      · 6 years ago  

      Hi there! The Elvive Total Repair 5 Damage Erasing Balm does not claim to be sulfate-free. We hope this information is helpful!

      Helpful?

1–10 of 114 Questions  
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Total Repair 5 Damage Erasing Mask, 8.5 fl oz
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