Voluminous Original Waterproof Volumizing Mascara for Bold Volume

Hello there! Thank you for reaching out. Our Voluminous Waterproof Mascara is not available in the shade Soft Black. However, we have other mascara's that are available in this shade. Have you tried our Voluminous X Fiber Mascara? It is both a volumizing mascara and a lengthening mascara. This two-step fiber mascara system creates extreme volume and length. View it here: https://tinyurl.com/29kq3huv. We hope you check it out soon!

Hi there! We are sorry to hear about the experience you had with Voluminous Waterproof Mascara. We would like to speak with you directly about it. Please give us a call @ 800-322-2036, M-F 9:00 am – 5:30 pm ET for assistance and provide the reference # 27328087. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.

Hi there! Thank you for reaching out about our Voluminous Waterproof Mascara. This mascara is uniquely formulated to resist clumping, soften and build lashes up to 4X their natural thickness. This mascara is clump-resistant, fragrance-free, and all-day wear. It is Ophthalmologist-tested and allergy-tested- suitable for sensitive eyes and contact lens wearers. For a list of our ingredients, please refer to our website. We hope this helps!

Hi there! We appreciate you sharing your experience with our Voluminous Waterproof Mascara. We are so sorry to hear that this product was difficult to remove, and we understand how frustrating this can be. Your feedback and comments have been documented and shared with our product development team. May we recommend checking out our All Skin Types Makeup Removing Towelettes. This product provides ultra-soft towelettes that gently yet effectively remove all traces of makeup, mascara and even long wear makeup. You can check it out here: https://tinyurl.com/28z5mnyh. We hope you'll give it a try! Should you require further assistance, please don't hesitate to reach out to us.

Hi Christy 23! Thank you for loving our Voluminous Waterproof Mascara. However, we are so sorry to hear that the product did not last long for you. Depending on usage and storage, a mascara should last anywhere between 1-3 months. We appreciate your feedback about this issue and we will be sure to pass this along to the correct department of our team. We hope you are able to try our other mascaras and see better results. Thank you so much for your interest in L'Oreal Paris!

Hi there! Thanks for reaching out. We appreciate your interest in our Voluminous Waterproof Mascara. Our ingredient list can be located on our website. To locate, use this link http://tinyurl.com/y6yh824b. We hope you find this information helpful and you give our products a try!

Hey Denise, we appreciate your interest in our Voluminous Waterproof Mascara. This Mascara does not have a curved brush it is in fact a straight volume maximizing brush that thickens lashes evenly and smoothly. Leaving them soft with virtually no flakes, smudges or clumps. We hope this was helpful :)!

Hi there! Our Voluminous Waterproof Mascara does not claim to be paraben-free. Parabens are a group of commonly used ingredients that act as a preservative in cosmetics and personal care products. They are highly effective in preventing the growth of fungi, bacteria and yeast that could contaminate and degrade products. As part of our commitment to deliver high-quality, effective products, certain parabens are used in some of our formulations to ensure the safety of our consumers. Extensive research spanning decades has confirmed the parabens in our portfolio are safe at the concentrations we use. The U.S. Food & Drug Administration (FDA), which regulates the personal care industry, upholds these findings. We hope this helps!

Hi that one girl! Thank you for asking about our Voluminous Waterproof Mascara. The Carbon Black shade is darker than the regular Black shade. Hope this helps!