Hi there! Thank you for your interest in our VOLUMINOUS Mascara Curved Brush. This product is washable. We hope you found this information helpful!
Reviews
Most Helpful Favourable Review
5 out of 5 stars.
Curved for the Win
9 years ago
The curved brush works as a double agent to be a mascara and eye lash curler. My eye lashes look bolder and longer than ever. I'll never go back!
5 people found this helpful
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Most Helpful Critical Review
1 out of 5 stars.
New formula is horrible
2 years ago
This new change to 11x is horrible I’ve been wearing the original for 25 years. The new one (not waterproof) will not come off. my eyelashes are coming off from trying to get it off. My lashes are not as thick as they were with the old formula. For this reason will be switching to another mascara line. Big mistake for tacking a good product and changing it. You are going to loose more customers with this new formula. So good bye after 25 years pass this along from the people who decided to botch the new mascara
13 people found this helpful
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Non-Incentivised Reviews
1 to 8 of 43 Reviews.
1 – 8 of 43 Reviews
Most Recent
Houston, tx
Review 1
Votes 0
Age:35 to 44
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Light
My undertone:Cool Undertone
1 out of 5 stars.
Horrible new formula; they changed more than the o
11 months ago
I’ve used the curved brush voluminous for over 20 years; I could fall asleep with my makeup on and apply a new layer the next day; no longer can do that as it sticks my lashes together in a very ugly way; also, I’ve always been able to use my Cerave bar soap to wash my face and it would wash the mascara off wonderfully; now I wash my face three times a day still being able to feel the hard clumps of mascara sticking to my lashes; got out of the shower and had mascara clumps under my eyes; and lashes falling out. This new formula is HORRIBLE.
Would you purchase this again:No
Helpful?
Response from L'Oreal:
11 months ago
LeCare
Hi Kdl82. there! Thank you for giving Mascara Curved Brush a try. We are sorry to hear that it did not meet your expectations. We appreciate your feedback because the opinion of our consumers are important to us. We will be sharing your feedback with the rest of our team and hope that in the near future we create a product that better suits your needs.
Review 1
Votes 0
2 out of 5 stars.
Why, oh why do you ruin the ABSOLUTE BEST product?
11 months ago
I have used this particular mascara for decades. I’ve tried every mascara on the market, no exaggeration, because I know/knew eventually you would try to “improve” it or discontinue it. But I always come back to this one. I buy 10 tubes at a time so I don’t run out. Voluminous black curved brush. Excellent wear, tons of compliments. Something has changed. For goodness sake, GO BACK to what I and others have worn every single day for decades. If I wanted something different, I’d buy something different.
Helpful?
Response from L'Oreal:
11 months ago
LeCare
Hi Workedforwhatihave. Thank you for reaching out to L'Oreal and sharing your comments on the Voluminous Curved Brush Mascara. We're sorry to hear you're not pleased with the formula change. Feedback from our consumers is very important to us and helps us improve all of our products! We appreciate you sharing your experience. We will be passing on your comments to others in our team. We hope you continue using our products!
Seattle
Review 1
Votes 0
Age:55 to 64
Gender:Female
My eye color:Dark Brown
My complexion:Light
My undertone:Warm Undertone
2 out of 5 stars.
The brush gets too full when pulled out of tube
a year ago
Did the packaging change? The brush comes out over loaded with mascara now. Wiping off the tip isn't enough, it's goopy all over the brush. I checked inside to see if the inner ring that makes sure the brush isn't over full was missing but it's there.
Would you purchase this again:No
Originally posted on Mascara Curved Brush Black Brown
Helpful?
Response from L'Oreal:
a year ago
LeCare
Hi Shopper. Thank you so much for sharing your experience with our Mascara Curved Brush Black Brown. We are sorry to hear that you did not see the results you have come to expect with this mascara The iconic brush is unchanged, you should see the same length and separation you always did. We will share this feedback with the rest of our team, and we hope that you will continue to explore and use our products !
Review 1
Votes 3
1 out of 5 stars.
BIG Mistake
a year ago
This is NOW horrible mascara. The original was the best. I can’t understand why the change? Also, I posted a review several months ago, and it is no where to be found. In addition, reviews I read previously aren’t there anymore? There are MANY more negative reviews. Instead of editing/deleting reviews, how about go find/produce the original formula and then you won’t have to worry about deleting negative reviews.
Helpful?
Response from L'Oreal:
a year ago
LeCare
Hi Althor. there ! Thank you so much for sharing your experience with our Mascara Curved Brush. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers are important and helps us improve our products. We will be sharing your comments with our team.
Annapolis MD
Review 1
Votes 2
Age:65 or over
Gender:Female
My eye color:Hazel
My hair color:Medium Brown
My complexion:Light
My undertone:Neutral Undertone
2 out of 5 stars.
Not worth buying
a year ago
New formula says it lasts for 24 hours. I find it is difficult to remove with soap and water and with makeup remover. It also clumps and smears terribly. I have used the previous version for years, loved it, but am now looking at other brands. If you can tell me which of your mascaras are like the older version, I would eagerly try that.
Would you purchase this again:No
Helpful?
Response from L'Oreal:
a year ago
LeCare
Hello Nolan55, we appreciate you reaching out about Voluminous Mascara Curved Brush. We understand how frustrating it is when a mascara does not provide you with the results you had expected. Your input is instrumental in helping us improve our brand and deliver products that meet your needs and desires. Your feedback is valuable, and we appreciate you taking the time to share it with us.
Reviews 2
Votes 6
1 out of 5 stars.
Voluminous mascara new formula is CRAP
a year ago
New formula for voluminous mascara is garbage. So disappointed. Used the original formula for 25+ years.
Helpful?
Response from L'Oreal:
a year ago
Consumer Care Center
Hello Logan ! Thank you for giving our Voluminous Mascara Curved Brush a try ! We apologize that you did not end up liking this product and appreciate you sharing your experience ! Feedback from our consumers is very important to us and helps us improve all of our products ! We appreciate the opportunity to be of service and hope you will continue to explore our products and find your favorite!
Review 1
Votes 5
1 out of 5 stars.
Allergy reaction for a new formula
a year ago
I was using this mascara for several years. Last week I bought a new tube and it gave me a horrible allergy reaction. Can't use it and have to look for other options. Please, bring the old formula back.
Helpful?
Response from L'Oreal:
a year ago
Consumer Care Center
Hello AnnaTs. There! Thank you so much for sharing your experience with our Voluminous Mascara Curved Brush. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers are important and helps us improve our products. We would love to make this right please call our toll free number at 800 322 2036 MF9:00 am – 5:30 pm ET.
Clarendon Hills, IL
Review 1
Votes 7
Age:35 to 44
Gender:Female
My eye color:Hazel
My hair color:Medium Brown
My complexion:Medium
My undertone:Neutral Undertone
1 out of 5 stars.
Bring back the old mascara!
2 years ago
The new formula is terrible. It clumps when trying to wash off and it’s a mess. My lashes don’t look as fill either. I’ve used this brand of mascara for 25 years. I sadly have to switch.
Would you purchase this again:No
Helpful?
Response from L'Oreal:
2 years ago
Consumer Care Center
Hi there Megcap, We wish you were seeing the results you were hoping for with the Voluminous Mascara Curved Brush. We want to understand what happened just as much as you do. While it is possible that minor changes have been made in the formula, the performance should meet or exceed previous results and may not be noticeable at all. If you would like to speak to us directly about your recent purchase, give us a call @ 800-322-2036 9 AM to 5:30 PM ET M – F
1 – 8 of 43 Reviews
