Couleur Experte At-Home Hair Color & Highlights Kit - L'Oréal Paris

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Couleur Experte Couleur Experte®

$14.99
071249200742_T1
Color
  • 3.5 Chocolate Mousse
  • 6.1 French Éclair
  • 8.0 Toasted Coconut
  • couleur-experte
  • 3.5 Chocolate Moussecouleur-experte-35-chocolate-mousse
  • 6.1 French Éclaircouleur-experte-61-french-eclair
  • 8.0 Toasted Coconutcouleur-experte-80-toasted-coconut
    PRODUCT DETAILS
    Color + Highlights in One. Fast at-home hair color. Harmonizing highlight kit.

    Couleur Experte® is the only at-home dual-system coloring kit that combines in just one box permanent base color with harmonizing highlights. Thanks to perfectly coordinated shades, you can achieve a rich, elegant, salon-like look in just two easy steps.
    INGREDIENTS
    Our formulas are modified from time to time, so this ingredient listing may not exactly reflect the ingredients in the product you purchase and use. Always read the ingredient list on the product label before use.

    Note:
    Below Is The Most Comprehensive Ingredient List For This Product, But Please Note That Ingredients Vary By Shade. Please Check The Box At The Store For An Ingredient List At The Shade Level.

    AQUA / WATER / EAU
    DECETH-3
    LAURETH-12
    COCAMIDE MIPA
    OLETH-30
    AMMONIUM HYDROXIDE
    DECETH-5
    GLYCERIN
    OLEIC ACID
    OLEYL ALCOHOL
    HEXADIMETHRINE CHLORIDE
    2-AMINO-3-HYDROXYPYRIDINE
    p-AMINOPHENOL
    4-AMINO-2-HYDROXYTOLUENE
    ASCORBIC ACID
    HYDROXYETHYLCELLULOSE
    ETHANOLAMINE
    POLYQUATERNIUM-6
    POLYQUATERNIUM-67
    AMMONIUM THIOLACTATE
    LIMONENE
    2-METHYL-5-HYDROXYETHYLAMINOPHENOL
    LINALOOL
    ISOPROPANOLAMINE
    p-PHENYLENEDIAMINE
    PARFUM / FRAGRANCE
    GERANIOL
    RESORCINOL
    EDTA
    CITRONELLOL

    DEVELOPER

    AQUA / WATER / EAU
    HYDROGEN PEROXIDE
    CETEARYL ALCOHOL
    TRIDECETH-2 CARBOXAMIDE MEA
    CETEARETH-25
    GLYCERIN
    PENTASODIUM PENTETATE
    SODIUM STANNATE
    TETRASODIUM PYROPHOSPHATE
    PHOSPHORIC ACID
    HOW TO USE
    Instructions may vary by shade. For complete instructions, refer to package insert located inside hair color box.
    Beauty Genius
    Want to learn more about this product? Ask me anything!
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    Ratings and Reviews

    Reviews

    Reviews

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    5 starsstars

    424
    424 reviews with 5 stars.

    4 starsstars

    51
    51 reviews with 4 stars.

    3 starsstars

    26
    26 reviews with 3 stars.

    2 starsstars

    26
    26 reviews with 2 stars.

    1 starstars

    108
    108 reviews with 1 star.

    Overall Rating

    4.0

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    Most Helpful Favourable Review

    5 out of 5 stars.

    Used 7.0, 7.1 8.0 and 8.1

    9 years ago
    Used 7.0, 7.1 8.0 and 8.1 I was very nervous the first time I used it because what if I ruined my hair and I would have to go to a hairdresser to get it fixed but I was completely surprised with my results I've been using these products for several years now and a very between colors depending on winter or summer and I absolutely love it I've gotten a little better at trying to figure out how to weave the highlights through But I'm super happy with this. I don't spend a fortune on my hair I can do it in the privacy of my own home and I just love it.
    102 people found this helpful
    Show Reviews:

    Most Helpful Critical Review

    1 out of 5 stars.

    Ginger Twist discontinued

    6 years ago
    I've been using Ginger Twist for years. I cannot believe that it has been discontinued. I had a live chat with a representative who suggested other products that will not give me that same look that I have come to love. If it is possible to bring it back I would suggest that is done. For now I am very unhappy and will have to look at other brands to find something that will work for me.
    103 people found this helpful
    Show Reviews:

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    Non-Incentivised Reviews
    1 to 8 of 635 Reviews.
    1 – 8 of 635 Reviews
    Sort by
    Most Recent
    Chicago, IL
    Review 1
    Votes 0
    Age:55 to 64
    Gender:Female
    My eye color:Green
    My hair color:Dark Blonde
    My complexion:Medium
    My undertone:Neutral Undertone
    5 out of 5 stars.

    Lovn' the Color!

    23 days ago
    I love this product and have been using it so many years, I can't even remember how long. 15+ years maybe. Easy to use and colors are great! Of course, depending on your hair color to start, my end color may not match the box, but it definately lightens (or darkens) close. You can highlight an high or low as you want. My hair is so soft afterwards. In my 30s & 40s, the color would last 3-4 months, but as I have gotten older I've had to do it more often. Honestly, I do the full process each time and skip the root touch up process, as I don't have skill or patience to find the roots. My hair never feels dry or fried. My sadness is that the product seems to be phasing out and the variety of colors are disappearing.
    Would you purchase this again:Yes
    Helpful?
    Review 1
    Votes 0
    5 out of 5 stars.

    Fabulous

    2 months ago
    Absolutely love this color. I get so many compliments.

    Originally posted on 35 Chocolate Mousse

    Helpful?
    Review 1
    Votes 2
    Age:65 or over
    Gender:Female
    My eye color:Hazel
    My hair color:Light Blonde
    My complexion:Light
    My undertone:Neutral Undertone
    5 out of 5 stars.

    Love French Eclair and the compliments

    2 months ago
    I have been using French Eclair for about a year. I love this product. My first time, I did all over color, which came out darker than expected. I put highlights on and it lightened up dramatically. I now piece off my really blonde hair and protect it from the base coat. It results in three shades, maybe similar to highlights and lowlights. I’m going to try adding a blonde to my lightest strands, cuz my hair is fine and needs color for body.
    Would you purchase this again:Yes

    Originally posted on 61 French Eclair

    Helpful?
    Review 1
    Votes 0
    2 out of 5 stars.

    Loreal Couleur Express color & highlights

    4 months ago
    I purchased the toasted coconut medium blonde. The color really darkened my hair. When I did the highlights there was only enough bleach to do the crown of my head.

    Originally posted on 80 Toasted Coconut

    Helpful?
    Response from L'Oreal:
    4 months ago
    LeCare
    Hi Jul66! Thank you for sharing your experience after using Couleur Experte, 80-Medium Blonde. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company.
    Review 1
    Votes 6
    5 out of 5 stars.

    Always great color results for me

    8 months ago
    I have played around with several colors and never been disappointed. Please do not cancel out this product. It is sometimes very difficult to find. I need this product

    Originally posted on 61 French Eclair

    Helpful?
    Review 1
    Vote 3
    Age:65 or over
    Gender:Female
    My eye color:Blue
    My hair color:Medium Blonde
    My complexion:Light
    My undertone:Neutral Undertone
    2 out of 5 stars.

    Not What I Expected

    11 months ago
    Used Color Experte Iced Meringue. It didn’t color the gray at all. Not as light and cool as I remember it when I used it several years ago. As with many of L’Oreal hair colors recently they have changed. Very disappointing. Haven’t done the highlights yet but hoping it lightens up my hair. Way to dark for a 8.2 cool medium blonde.
    Would you purchase this again:No
    Helpful?
    Review 1
    Votes 5
    5 out of 5 stars.

    It’s the best I’ve found

    a year ago
    I’ve used this color for several years. It is easy to use, and the color is perfect. I always get compliments and people are surprised I color my own hair.

    Originally posted on 80 Toasted Coconut

    Helpful?
    Review 1
    Votes 13
    Age:55 to 64
    Gender:Female
    My eye color:Hazel
    My hair color:Dark Blonde
    My complexion:Light
    My undertone:Cool Undertone
    5 out of 5 stars.

    Don’t Discontinue Couleur Experte

    a year ago
    Love this product - it looks so well done and natural but gorgeous. I get compliments all the time, and it’s so easy and inexpensive. I’ve used 8.0 Toasted Coconut for many years, and it’s a great shade - looks great when first done and even fades perfectly. Please do not discontinue this product and the 4 shades left - it’s what keeps me loyal to L’Oreal’s shampoo, conditioner, makeup, you name it. I hope you expand the color range again especially as many women look to find ways to look great for less as basic living costs have increased.
    Would you purchase this again:Yes
    Helpful?
    1 – 8 of 635 Reviews
    • Next Reviews

    Reviews

    Rating Snapshot

    Select a row below to filter reviews.

    5 starsstars

    424
    424 reviews with 5 stars.

    4 starsstars

    51
    51 reviews with 4 stars.

    3 starsstars

    26
    26 reviews with 3 stars.

    2 starsstars

    26
    26 reviews with 2 stars.

    1 starstars

    108
    108 reviews with 1 star.

    Overall Rating

    4.0

    Review this Product

    Select to rate the item with 1 star. This action will open submission form.
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    Most Helpful Favourable Review

    5 out of 5 stars.

    Used 7.0, 7.1 8.0 and 8.1

    9 years ago
    Used 7.0, 7.1 8.0 and 8.1 I was very nervous the first time I used it because what if I ruined my hair and I would have to go to a hairdresser to get it fixed but I was completely surprised with my results I've been using these products for several years now and a very between colors depending on winter or summer and I absolutely love it I've gotten a little better at trying to figure out how to weave the highlights through But I'm super happy with this. I don't spend a fortune on my hair I can do it in the privacy of my own home and I just love it.
    102 people found this helpful
    Show Reviews:

    Most Helpful Critical Review

    1 out of 5 stars.

    Ginger Twist discontinued

    6 years ago
    I've been using Ginger Twist for years. I cannot believe that it has been discontinued. I had a live chat with a representative who suggested other products that will not give me that same look that I have come to love. If it is possible to bring it back I would suggest that is done. For now I am very unhappy and will have to look at other brands to find something that will work for me.
    103 people found this helpful
    Show Reviews:

    Customer Images and Videos

    • Blonde Color
    • Darker Color for Winter

    Filter Reviews

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    Non-Incentivised Reviews
    9 to 38 of 635 Reviews.
    9 – 38 of 635 Reviews
    Sort by
    Most Recent
    Boston
    Review 1
    Votes 2
    Age:45 to 54
    Gender:Female
    My eye color:Blue
    My hair color:Medium Blonde
    My complexion:Fair
    5 out of 5 stars.

    L'Oreal has always been my favorite product for ha

    a year ago
    This is my favorite shade and it is so easy to do and really compliments me more than any other
    Would you purchase this again:Yes
    Helpful?
    Review 1
    Votes 3
    5 out of 5 stars.

    Love it!

    a year ago
    This is my go to hair color. I’ve been using this product for over twenty years

    Originally posted on 80 Toasted Coconut

    Helpful?
    Kentucky
    Review 1
    Votes 6
    Age:65 or over
    Gender:Female
    My eye color:Blue
    My hair color:Light Brown
    My complexion:Medium
    My undertone:Cool Undertone
    5 out of 5 stars.

    Excellent!

    a year ago
    I've used L'oreal color/highlight kit for several years and love the end results! It's a simple process that leaves my hair shiny and bouncy! Please continue this product!!!
    Would you purchase this again:Yes
    • Review photo 1
    • Review photo 2
    • Review photo 3
    Helpful?
    Review 1
    Votes 5
    Age:55 to 64
    Gender:Female
    My eye color:Light Brown
    My hair color:Medium Blonde
    My complexion:Light
    My undertone:Neutral Undertone
    5 out of 5 stars.

    Excellent Product!

    a year ago
    I have used this two step color/highlight for years and years. One time, I tried a different brand and was driving to get my go-to the same day. This product is easy to use and the end result of the all over color and the highlights is exactly how I like it. It is long lasting and leaves my hair soft and fuller. It’s getting hard to find these days and I am hoping it is not going to get discontinued, because I would not use anything else unless I was forced to and I know it won’t be as good.
    Would you purchase this again:Yes

    Originally posted on 80 Toasted Coconut

    Helpful?
    New York
    Review 1
    Votes 8
    Age:65 or over
    Gender:Female
    My eye color:Light Brown
    My hair color:Dark Brown
    My complexion:Medium
    My undertone:Warm Undertone
    5 out of 5 stars.

    The product is amazing. It’s easy to apply.

    a year ago
    My favorite color was dark golden blonde aka biscotti, which was discontinued many years ago, but I found it on eBay coming from Canada at a higher price and have been ordering it for over 10 years now . Contacted L’Oréal directly several times to no avail; They keep reinventing fancy hair care products but this is the best easy to apply safe on the hair and scalp that has ever been made on earth. Not to listen to Their customers! The biscotti and the La Rocca are very complementary to most skin colors
    Would you purchase this again:Yes
    • Review photo 1
    • Review photo 2

    Originally posted on 61 French Eclair

    Helpful?
    Review 1
    Votes 17
    1 out of 5 stars.

    Really great before it was discontinued

    a year ago
    I love the Ginger Twist color and it is so vibrant when you use it. After reading through all of the other reviews about this product, I can’t believe that this company is not willing to listen to what it’s customers clearly want and be willing to put the Ginger Twist color back into production. How many customers need to complain or request that you do so before you would consider doing so? So disappointed by this decision.

    Originally posted on 61 French Eclair

    Helpful?
    Murrells Inlet, SC
    Review 1
    Votes 2
    Age:55 to 64
    Gender:Female
    My eye color:Blue
    My hair color:Medium Brown
    My complexion:Light
    My undertone:Neutral Undertone
    5 out of 5 stars.

    Looks Professionally Colored

    a year ago
    Love Toasted Coconut and covers gray with no problem. My favorite L’Oréal hair color.
    Would you purchase this again:Yes
    Helpful?
    Review 1
    Votes 2
    4 out of 5 stars.

    Great product

    a year ago
    I really love the color. My husband is the one that did my hair color & he really loved how easy it was to do.
    Helpful?
    Review 1
    Votes 8
    1 out of 5 stars.

    Miss Ginger Twist Color

    a year ago
    I miss the Ginger Twist color. I used it for years and loved it. So sad they removed it several years ago. I haven't been able to find anything else remotely close to it.

    Originally posted on 61 French Eclair

    Helpful?
    OmahaNE
    Review 1
    Votes 4
    Age:55 to 64
    Gender:Female
    My eye color:Blue
    My hair color:Medium Blonde
    My complexion:Fair
    My undertone:Neutral Undertone
    5 out of 5 stars.

    Easy to use, great color

    a year ago
    Love this product and color. People think my hair is professionally colored.
    Would you purchase this again:Yes

    Originally posted on 80 Toasted Coconut

    Helpful?
    Ohio
    Review 1
    Votes 3
    Age:65 or over
    Gender:Female
    My eye color:Blue
    My hair color:Medium Blonde
    My complexion:Medium
    My undertone:Warm Undertone
    5 out of 5 stars.

    Awesome

    a year ago
    Love this product only hair color I use but I cannot find it in any store
    Would you purchase this again:Yes
    • Bff
    Helpful?
    New Jersey
    Review 1
    Vote 1
    Age:45 to 54
    Gender:Female
    My eye color:Hazel
    My hair color:Dark Blonde
    My complexion:Light
    My undertone:Cool Undertone
    5 out of 5 stars.

    Best product ever

    a year ago
    I wish you still had all the colors but thank God you have this
    Would you purchase this again:Yes

    Originally posted on 61 French Eclair

    Helpful?
    Wallkill newyork
    Review 1
    Votes 0
    Age:55 to 64
    Gender:Female
    My eye color:Hazel
    My hair color:Medium Blonde
    My complexion:Light
    My undertone:Warm Undertone
    5 out of 5 stars.

    Restores hair

    a year ago
    It delivers. I love the 3 processes. Makes my hair feel and look better
    Would you purchase this again:Yes
    Helpful?
    Neenah, wi
    Review 1
    Vote 1
    Age:45 to 54
    Gender:Female
    My eye color:Dark Brown
    My hair color:Light Brown
    My complexion:Light
    My undertone:Warm Undertone
    5 out of 5 stars.

    Excellent color experience

    a year ago
    Love this product, just would like a little bigger bottle of color for long hair.
    Would you purchase this again:Yes

    Originally posted on 61 French Eclair

    Helpful?
    South Carolina
    Review 1
    Votes 3
    Age:55 to 64
    Gender:Female
    My eye color:Green
    My hair color:Medium Brown
    My complexion:Light
    My undertone:Cool Undertone
    5 out of 5 stars.

    Highly recommend!

    a year ago
    I have used 8.0 for years and it’s wonderful. I get SO MANY compliments!! I’m nervous that they’ll quit making it. I truly wouldn’t be able to replace this product with anything else! The color is perfectly matched to the highlight.
    Would you purchase this again:Yes

    Originally posted on 80 Toasted Coconut

    Helpful?
    Review 1
    Votes 0
    Age:65 or over
    Gender:Female
    My eye color:Blue
    My hair color:Dark Blonde
    My complexion:Fair
    My undertone:Neutral Undertone
    5 out of 5 stars.

    Great color and good for hair.

    a year ago
    I have been using this product for many years and am always pleased with the outcome. I find it easy to apply and can be made more blond and even just a little blond, depending on my mood. My hair actually feels softener after each use. I will continue to use this product.
    Would you purchase this again:Yes

    Originally posted on 80 Toasted Coconut

    Helpful?
    Review 1
    Votes 6
    Age:55 to 64
    Gender:Female
    My eye color:Dark Brown
    My hair color:Medium Blonde
    My complexion:Light
    My undertone:Warm Undertone
    1 out of 5 stars.

    Ginger Twist

    a year ago
    I have also been using Ginger Twist for many years. I've been buying it in Ontario Canada and have been able to buy this product up until a month ago. I am soooo disappointed to learn it has been discontinued. I frequently received compliments about my hair color while using this product. Which L'oreal colors can I combine now to give me the same effect?
    Helpful?
    Orlando, FL
    Review 1
    Vote 1
    Age:55 to 64
    Gender:Female
    My eye color:Blue
    My hair color:Dark Blonde
    My complexion:Light
    My undertone:Cool Undertone
    5 out of 5 stars.

    Very happy

    2 years ago
    It’s all I use. I’ve used it for 3 years. I get compliments on my hair color all the time. I’m 60 years old, but women half my age ask me where I had my hair colored. Looks natural with a lovely shine.
    Would you purchase this again:Yes
    Helpful?
    South Carolina
    Review 1
    Votes 25
    Age:45 to 54
    Gender:Female
    My eye color:Green
    My hair color:Medium Blonde
    My complexion:Light
    My undertone:Neutral Undertone
    5 out of 5 stars.

    Best Choice on the Market by Far!

    2 years ago
    This is the best product on the market for highlights and lowlight effects at home. I have been using this for nine years. I love it - the color choices are fabulous. I use tight gloves instead of the loose ones and apply the highlights by hand. I don’t use the applicator. I can’t tell you the numerous women who have asked me where I get my hair done.. I am so thoroughly disappointed that you have decided to discontinue this product.
    Would you purchase this again:Yes
    • Review photo 1
    • Review photo 2
    • Review photo 3
    • Review photo 4
    • Different Colors
    • Different Color Boxes

    Originally posted on 80 Toasted Coconut

    Helpful?
    Review 1
    Votes 0
    5 out of 5 stars.

    Incredible product

    2 years ago
    I have been using 6.1 for at least 10 years. I have received so many compliments- it is fool proof, so easy to do highlights with the mascara wand (except the back- I get my husband to do!) I can't imagine ever going to a salon and getting the same results!
    Helpful?
    Sheboygan Falls WI
    Review 1
    Votes 0
    Age:65 or over
    Gender:Female
    My eye color:Dark Brown
    My hair color:Light Brown
    My complexion:Light
    My undertone:Neutral Undertone
    5 out of 5 stars.

    I love this product.

    2 years ago
    I love this product. I have used it since 2011 and it turns out perfect every time.
    Would you purchase this again:Yes

    Originally posted on 61 French Eclair

    Helpful?
    Review 1
    Votes 27
    1 out of 5 stars.

    PLEASE BRING GINGER TWIST 6.4 BACK NOW!!

    2 years ago
    so the only reason it is a one star review is because I have used Ginger twist 6.4 for so many years, and saw it becoming harder to find so bought a few just in case, went on Amazon and got on the delivery service to get it every three to 4 weeks,. WHEN WILL YOU BRING BACK GINGER TWIST!!! I called when it was so hard to find and was assured it was only temporary it was not discontinued, though I saw it on many reviews....PLEASE PLEASE PLEASE BRING IT BACK...I see so many people asking for it...why discontinue it ??Always got compliments on my hair and now every other color looks fake or just not right, I have tried highlighting other colors..yuck...need GINGER TWIST 6.4 BACK!! PLEASE MAKE ALL OF YOUR LOYAL LONGTIME CUSTOMERS HAPPY AND BRING IT BACK FOR US...YOU WILL NOT BE DISAPPOINTED!! THANK YOU
    Helpful?
    Review 1
    Votes 11
    2 out of 5 stars.

    Not good

    2 years ago
    I have been using the L’Oréal Color Experte for quite a while. I have always been happy with product, but when I used the product this morning, it appears the illuminating powder amount has been cut in half…..I look half done now. Very frustrated!
    • Review photo 1

    Originally posted on 80 Toasted Coconut

    Helpful?
    Anonymous
    Review 1
    Votes 5
    Age:35 to 44
    Gender:Female
    My eye color:Dark Brown
    My hair color:Dark Brown
    My complexion:Medium
    My undertone:Warm Undertone
    1 out of 5 stars.

    Misleading and inaccurate

    2 years ago
    The all over hair color did nothing and then when I went to do the highlights there was barely any product to have any effect on my hair whatsoever. I am not sure if you’re advertising was for the short haired girl on the box but but you really should be more specific about what the two swipe highlights will cover for the actual average person not a hair model.
    Would you purchase this again:No
    • Where’s the highlight
    Helpful?
    Maryland
    Review 1
    Votes 4
    Age:55 to 64
    Gender:Female
    My eye color:Green
    My hair color:Medium Blonde
    My complexion:Light
    My undertone:Cool Undertone
    3 out of 5 stars.

    They’re cutting back on product

    2 years ago
    This has been my go to for about a year now. I’ve been using just the highlight part as I don’t wanna color my hair any longer. Was perfect, however, I think they reduced the amount of liquid and bleach. It wasn’t enough this time to do my whole head as I could in the past. I’m so tired of companies trying to save money by cutting amounts. Time to go to Sally’s
    Would you purchase this again:No
    Helpful?
    Melbourne, Florida
    Review 1
    Votes 5
    Age:55 to 64
    Gender:Female
    My eye color:Hazel
    My hair color:Medium Blonde
    My complexion:Medium
    My undertone:Neutral Undertone
    5 out of 5 stars.

    Love it!

    2 years ago
    I have used your products for over 15 years. I color and then highlight. The purple conditioner that comes in the box is remarkable. I would like to purchase that to continue using through the time - or until its time to color again. Is that product sold alone, if so what stores carry it what is it called? I have used the purple conditioners but they do not work like what you pack in the box. Please help, I’m desperate!!!!!
    Would you purchase this again:Yes
    Helpful?
    Review 1
    Votes 6
    5 out of 5 stars.

    Great!

    2 years ago
    I have used it for years and I love it. Why can't I get my 5.0 color anywhere?

    Originally posted on 35 Chocolate Mousse

    Helpful?
    Review 1
    Votes 0
    5 out of 5 stars.

    50

    2 years ago
    I have used this product for years! It works great, and saves me money!!

    Originally posted on 35 Chocolate Mousse

    Helpful?
    San Francisco, CA
    Review 1
    Votes 39
    Age:35 to 44
    Gender:Female
    My eye color:Blue
    My complexion:Fair
    My undertone:Warm Undertone
    5 out of 5 stars.

    BRING BACK GINGER TWIST

    2 years ago
    I have used a L'oreal Colour Experte product for the better part of 20 years. I started using a very unnatural looking red (which was intentional) in the early 2000's before finding a more suitable and natural color. Just a few years into using that color, they discontinued it and I switched over to Ginger Twist. It was a lighter red and I wasn't sure I'd love it but man, it was beautiful! Just after switching, I moved to Ireland for a while and everyone there used to come up to tell and touch my hair and tell me how beautiful it was (every women had an aunt, cousin or niece with my hair color and they were jealous). I was obsessed, proud and excited about my hair color and even the process! My hair sylists over the years always commented on how my box color looked completely natural (some were floored when they realized I colored my hair because they couldn't tell at first). This color has now been discontinued for ages. I bought up everything I could. In the meantime, I chatted with a L'oreal rep who offered other suggestions for achieving the Ginger Twist look. I have rotated through those suggestions and not enjoyed a single one. It's heartbreaking. I literally feel like I'm being exposed or outed without my permission (I'm naturally a dark blonde but I've colored my hair for so long, no one knows I'm not a redhead). I now have to make the decision to try a different brand altogether, or transition to blonde hair... I can't believe how broken it feels to think I'm running out of options to be the person I have always been and enjoy being. It sounds silly but being a redhead is a part of my identity and it's being striped away, one bad hair color suggestion at a time. I'm really disappointed and hurt that still, years later, with so many redheads complaining that this color was discontinued, they won't bring it back.
    Would you purchase this again:Yes
    Helpful?
    Des Moines
    Review 1
    Votes 7
    Age:55 to 64
    Gender:Female
    My eye color:Green
    My hair color:Medium Blonde
    My complexion:Light
    My undertone:Warm Undertone
    5 out of 5 stars.

    Wouldn’t buy anything else!

    2 years ago
    I have used this for at least12 years, and always get compliments on how it looks. People are amazed when I tell them that I do it myself and how easy it is!
    Would you purchase this again:Yes
    Helpful?
    9 – 38 of 635 Reviews
    • PreviousReviews
    • Next Reviews

    Questions

    1–10 of 504 Questions  
    Sort by:
    1. 35 Chocolate Mousse
      · 6 months ago  

      I use the 3.5 dark mahogany brown, which root temporary root cover up should I use?

      1 answer
      Originally posted on 35 Chocolate Mousse
      1. Consumer Care Center
        · 6 months ago  

        Hi Michele69! We are sorry we do not have a matching shade to Couleur Experte, 3.5Dark Mahogany Brown, in our Magic Root Cover Up line.

        Helpful?

    2. Couleur Experte
      · a year ago  

      What color is the base color, is it red? I do not like red tones and what does iridescent color mean???

      1 answer
      1. Consumer Care Center
        · a year ago  

        Hi there! Thank you for reaching out to us about the Colour Expert in the Iced Meringue shade. This is a Medium Blonde with some Ash tones. There is no red in the base. We recommend doing a strand test as stated in the directions on both the base color as well as when highlighting. We hope this information is helpful, if you need further assistance please call us directly at 1-800-631-7358., M-F frm 9am to 5pm.

        Helpful?

    3. Couleur Experte
      · a year ago  

      I have been using a Preference shade LB01 for many years, but I would like more dimension in my color. My natural color is a medium ash, and it has been 8 weeks since I colored my hair. Is it possible to use the Colure Expert in 8.2 or 8.0?

      1 answer
      1. Consumer Care Center
        · a year ago  

        Hi Joy70, We would like to assist you in the best way we can. In order for us to do so, please call our toll-free guideline at Loreal 800-631-7358 and provide the advisor answering your call with the reference number 37902123. We look forward to your call!

        Helpful?

    4. Couleur Experte
      · 2 years ago  

      I mixed the developer with the conditioner, not the color. How can I fix this?

      1 answer
      1. Consumer Care Center
        · 2 years ago  

        Hi ddten! Thank you for your interest in Couleur Experte. The conditioner in not a problem. You can just add the colorant to the mixture and continue your application. Any conditioner can be used to condition your hair after coloring.

        Helpful?

    5. Couleur Experte
      · 2 years ago  

      Where can I get directions? I seem to have misplaced mine.

      1 answer
      1. Consumer Care Center
        · 2 years ago  

        Hi Shawna! Thank you for your interest in using Couleur Experte. Please give us a call at 1-800-631-7358, Mon - Fri, 9 am - 5:30 pm, ET. Here, one of our Color Consultants can assist you with using Couleur Experte. Please use reference 35524160 when you call.

        Helpful?

    6. Couleur Experte
      · 2 years ago  

      Which is darker? 8.0 or 8.2 it looks like 8.2 is darker. Is that correct?

      1 answer
      1. Consumer Care Center
        · 2 years ago  

        Hi Cvitty, Thanks for reaching out! Couleur Experte 8.0 Medium Blonde is a neutral tone of color. Couleur Experte 8.2 is a Iridescent tone. Both are the same level of color. Thanks for your interest in L'Oréal!

        Helpful?

    7. Couleur Experte
      · 2 years ago  

      Sorry tossed out directions how long do you leave the highlights on for?

      1 answer
      1. Loreal Consumer Care USA
        · 2 years ago  

        Hi there! For the L'Oréal Paris Couleur Experte highlights the normal timing is 15-25 minutes. However, the darker your hair is the longer the highlights will take to lighten. Once the highlight developer and powder are mixed the mixture is active for an hour. Thank you!

        Helpful?

    8. 80 Toasted Coconut
      · 2 years ago  

      Hello, I love the toasted coconut version of this kit. What is the closest brown to the brown in this kit? I haven’t been able to find a Loreal product that is the same as in this kit. My grays come in so fast but I want to just put on the Brown. Thanks.

      1 answer
      Originally posted on 80 Toasted Coconut
      1. Loreal Consumer Care USA
        · 2 years ago  

        Hello Nikki shops! The closest shade to our Couleur Experte in Toasted Coconut (80) would be Excellence Creme Triple Care Hair Color in Medium Blonde. The color creme is formulated with ProKeratine complex that protects as it colors even the most resistant grays. You can find more information about this product here: https://tinyurl.com/2yf3gvj9 . We appreciate your interest and hope you keep enjoying our products!

        Helpful?

    9. Couleur Experte
      · 2 years ago  

      Will it cover gray?

      1 answer
      1. Loreal Consumer Care USA
        · 2 years ago  

        Hi there Dolly, Great question! The Couleur Experte is 2 kits in one box. The first step is a permanent hairdye that will cover your gray. The second step is a highlighter to add subtle highlights to the dyed hair for perfectly coordinated shades. You can cover your gray and achieve a rich, elegant, salon-like look in just two easy steps.

        Helpful?

    10. Couleur Experte
      · 2 years ago  

      Can I JUST use the highlighting aspect of this kit?  My daughter wants highlights - but I don't want to change her hair color.

      1 answer
      1. Loreal Consumer Care USA
        · 2 years ago  

        Thanks for your message! You can certainly use the Hughlight portion of the Couleur Experte to do highlights, however we do make a highlight version of this product that comes with all you need to do expert highlights called Frost & Design. For further assistance please call us at 1800 322 2036 and we will be more than happy to assist you.

        Helpful?

    1–10 of 504 Questions  
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