Million Lashes™ Mascara

Hi there! Thank you for reaching out about our Voluminous Million Lashes™ Mascara. The term hypoallergenic means that an ingredient is less likely to cause an allergic reaction. However, a small percentage of the population may be sensitive to certain ingredients. L’Oréal does not make any specific claims of hypoallergencity, although we believe our product can be safely used by most people. L’Oréal has made every effort to eliminate from its products as many of the known common sensitizing ingredients as possible. This product is fragrance-free, ophthalmologist-tested and allergy-tested. It is suitable for sensitive eyes and contact lens wearers. We hope you find this information helpful!

Hey gritsgirl721! Unfortunately we do not have prepared information on whether our VOLUMINOUS® Million Lashes Mascara has collagen or not, all of the ingredients used in our products are listed on the our webpage for each specific product. We also listed the ingredient list below, we hope this was helpful. AQUA / WATER / EAU ; PARAFFIN ; POTASSIUM CETYL PHOSPHATE ; CERA ALBA / BEESWAX / ; CIRE DABEILLE ; CERA CARNAUBA / CARNAUBA WAX / CIRE DE CARNAUBA ; ACACIA SENEGAL / ; ACACIA SENEGAL GUM ; GLYCERIN ; CETYL ALCOHOL ; HYDROXYETHYLCELLULOSE ; PHENOXYETHANOL ; PEG/PPG-17/18 DIMETHICONE ; STEARETH-20 ; PHENETHYL ALCOHOL ;SODIUM POLYMETHACRYLATE ; PROPYLENE GLYCOL ; HYDROGENATED JOJOBA OIL ; HYDROGENATED PALM OIL ; PENTAERYTHRITYL TETRAISOSTEARATE ; DISODIUM EDTA ; POLYQUATERNIUM-10 ; SOLUBLE COLLAGEN ; SILICA ; PANTHENOL ; SILICA DIMETHYL ; SILYLATE ; SODIUM CHONDROITIN SULFATE ; ATELOCOLLAGEN [+/- MAY CONTAIN / PEUT CONTENIR CI 77491, CI 77492, CI 77499 / IRON OXIDES ; MICA ; CI 75470 / CARMINE ; CI 77288 / CHROMIUM ; OXIDE GREENS ; CI 77289 / CHROMIUM HYDROXIDE GREEN ; CI 77007 / ULTRAMARINES ; CI 77891 / TITANIUM DIOXIDE ; CI 77510 / FERRIC FERROCYANIDE

Hi Susan! Thank you for letting us know about your experience. In order for us to best assist you, please call us at 800-322-2036 and provide reference #03803664. We look forward to your call!

Hi thumpr! Unfortunately we are unable to determine the shade name based off of the lot code.

Hi Bntotah! We are so happy to hear you like our Voluminous Million Lashes Waterproof Mascara. We consider direct consumer feedback like yours is priceless. It helps us improve our products and deliver the best-in-market products we strive for!

Hi there! We are so sorry to hear about this experience. You have reached the United States page, and we only have information about products that are sold in the US. For further assistance, please call 1-888-456-7325 or visit http://www.lorealparis.ca/en. You can also send an email to [email protected] We hope this helps!

As a general rule, once opened, mascaras should be used within 3 months. If your mascara tube is older, its fine to use if it smells like it always does and has not dried out. Once an off odor develops or your mascara dries out, its time to discard!

While we don't have prepared information for your ingredient question, all of the ingredients used in our products are listed on the packaging (when possible) as well as on our webpage for each specific product. On our product webpage, click on the word INGREDIENTS to open the entire ingredient list to look for the ingredients you asked about.