Hi Debb. Thank you for reaching out to L'Oreal regarding the True Match Super Blendable Powder. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-322-2036, M-F, 9am-5:30pm, ET and provide us with your reference #37447544. Please have the product with you when you call. Looking forward to hearing from you!
Reviews
Most Helpful Favourable Review
4 out of 5 stars.
Compact design
9 years ago
I used to use Merle Norman, but it is so expensive. I tried the Loreal True Match foundation and the power compact. I love them both, but I am not happy with the compact design. Is is not user friendly. It seems awkward to use. The mirror is in a different spot than the makeup part. You have to close the make up to look in the mirror and you need more powder, you have to close the mirror to get to the powder. Pleases re-design the compact so that it is more user friendly. Thanks for great products though. I am also using the Loreal hair color....Love it.
31 people found this helpful
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Most Helpful Critical Review
3 out of 5 stars.
New packaging and puff pad are terrible!
4 years ago
I have been a very loyal purchaser of the super blendable powder for years... recently the compact and applicator sponge changed. The new compact is very hard to use and the mirror/powder sections flips around. The powder applicator is now a very old school puff pad and is terrible if you have wrinkles.
Please bring back the original packaging and applicator!
77 people found this helpful
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1 to 8 of 411 Reviews.
1 – 8 of 411 Reviews
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Review 1
Votes 0
2 out of 5 stars.
Coverage wasn’t great
2 days ago
It wasn’t what I expected. It seems to dry and no coverage for my skin
Originally posted on Powder
Helpful?
Review 1
Votes 0
3 out of 5 stars.
Dissapointed
a month ago
I was trying to find a replacement for a powder foundation that has been discontinued by P&G. This product fell short. The sponge/puff they provide does not grab the product and therefore, requires multiple layers of the product. It feels more like a pressed powder than it feels like a powder foundation. Also the shade is much lighter than the photo depiction.
Originally posted on Powder
Helpful?
Response from L'Oreal:
29 days ago
consumer care center
Hey there! We’re sorry True Match Super Blendable Powder didn’t meet your expectations, especially as a replacement for your previous product. We’re also sorry the puff and shade weren’t a good fit. To clarify, this is a pressed powder with buildable coverage, rather than a full-coverage powder foundation. If you’re looking for full, matte coverage similar to a liquid foundation in a powder compact, we recommend trying Infallible Foundation In A Powder. You can also use our virtual try-on tool to explore shades: https://tinyurl.com/25pa34xn Thank you for sharing your feedback with us.
Review 1
Votes 6
4 out of 5 stars.
Not sure yet
a month ago
I went to buy my usual C5 and you guys have changed your packaging and formula. I'm not sure what to get now. Maybe I'll switch to Laura geller. Unless you have any advice on a comparable product? The reviews I read so far are not favorable. But I'm willing to find out for myself if your product is still worth it. Thank you for any help.
Originally posted on Powder
Helpful?
USA
Review 1
Votes 8
Age:45 to 54
Gender:Female
My eye color:Dark Brown
My hair color:Medium Blonde
My complexion:Fair
My undertone:Warm Undertone
1 out of 5 stars.
Changed Everything for the Worse - WHY?!?
2 months ago
Have used this powder exclusively for more years than I can remember. There were so many perfect things about this powder that I never strayed to another. Formula was perfect, the round compact was perfect, sponge applicator was perfect. WHY, Loreal, why? Please don't respond with any "saving the environment" excuses either. I've read that in some of your responses to other comments and it is just so obvious, an absolute scam corporations use to cut costs and make more money. Please don't talk down to your loyal customers that way, Loreal.
Would you purchase this again:No
Originally posted on Powder
Helpful?
Response from L'Oreal:
2 months ago
LeCare
Hi Tonnie, we deeply value your long-standing support, and we take your feedback very seriously. It is completely understandable to feel frustrated when a long-time favorite changes, and we hear how much you loved the original formula, compact, and sponge. Clearly, the changes have left you feeling let down and we thank you for sharing your perspective with us so openly. For a powder with a sponge applicator included with the compact, we recommend the Infallible Up to 24H Fresh Wear Foundation-in-a-Powder.
https://www.lorealparisusa.com/makeup/face/face-powder/infallible-up-to-24h-fresh-wear-in-a-powder-matte-finish
Review 1
Votes 2
1 out of 5 stars.
Should have left it alone!
2 months ago
The newer formula is not nearly as good as the old version. First off, the new "puff" is terrible, the product sticks more to the puff than comes off of the puff on to your skin. The powder is also just difficult to get onto the puff, like it's too caked on to itself. So disappointing that they would change from the old version that so many loved!!
Originally posted on Powder
Helpful?
Response from L'Oreal:
2 months ago
LeCare
Hi there Dottie, we completely understand your disappointment—it is always so disheartening when a beloved, go-to product gets an update that just doesn't measure up. Your issue with the “puff” is a bit confusing though, this powder is no longer sold with an applicator. If you would like to speak to us directly about your recent purchase, give us a call @800-322-2036 M-F 9 am-5:30 pm ET
South Pasadena, CA
Review 1
Vote 1
Age:65 or over
Gender:Female
My eye color:Blue
My hair color:Medium Blonde
My complexion:Fair
My undertone:Cool Undertone
2 out of 5 stars.
No pad included anymore?
4 months ago
I just replaced this powder and found there is no longer a pad for applying it! What the heck? Now I read that the reformulation is not good either.
Would you purchase this again:No
Originally posted on Powder
Helpful?
Response from L'Oreal:
4 months ago
LeCare
Hello! Thank you for sharing your feedback on our True Match Super-Blendable Powder. We completely understand that noticing a change in both your favorite formula and finding the applicator missing can be a disappointing surprise. As part of our commitment to sustainability and modern design, we recently updated our compact to a sleeker, plastic-reducing packaging that no longer includes the sponge applicator. While we updated the formula to offer our most advanced, seamless blendability, we have shared your specific concerns regarding the texture and the missing pad directly with our development team for future evaluations. We hope you find a perfect match that makes you feel absolutely confident on your beauty journey!
Tigard, OR
Review 1
Votes 2
Age:65 or over
Gender:Female
My eye color:Blue
My hair color:Light Brown
My complexion:Fair
My undertone:Neutral Undertone
1 out of 5 stars.
not good
5 months ago
I agree with Sarah in Los Angeles the new version of this is not worth buying...loved the old but will not repurchase...moving on
Would you purchase this again:No
Originally posted on Powder
Helpful?
Response from L'Oreal:
5 months ago
consumer care center
Hello there Sunny, thank you so much for your honest feedback, and for being such a wonderful supporter of our original True MatchSuper-Blendable Powder. We are so incredibly sad to hear that the new version did not live up to the standard you loved, and we completely understand how disappointing it is when a favorite product changes. While we always strive to innovate and update our ingredients, our community's love for our classic formulas is incredibly precious to us. Your feedback is so important, and we are sharing your thoughts directly with our product development team!
Los Angeles
Review 1
Votes 6
Age:35 to 44
Gender:Female
1 out of 5 stars.
No coverage. Hard texture.
5 months ago
True Match Powder Foundation used to be the gold standard. I’m talking holy grail status — the kind of product you don’t even think about replacing because it just works. I’ve been loyal to it for over 15 years, which says everything. The finish was smooth, the coverage was buildable yet natural, and it blended effortlessly into the skin. It was reliable, consistent, and honestly hard to beat.
But this new reformulated version? Completely different story — and not in a good way. The texture feels noticeably harder and almost chalky, making it difficult to pick up any product on a brush or even with your fingers. When I swatch it, there’s barely any pigment payoff. It lacks the coverage that made it so dependable before — it honestly feels more like children’s play makeup than a high-quality foundation.
What’s most frustrating is that no one asked for this change. The original formula wasn’t broken, so why “fix” it? Reformulating a longtime favorite and ending up with something that performs worse is incredibly disappointing, especially for loyal customers who trusted the product for years.
Sadly, this isn’t something I’ll be repurchasing. It’s just not the same product anymore, and definitely not worth it.
Would you purchase this again:No
Originally posted on Powder
Helpful?
Response from L'Oreal:
5 months ago
LeCare
Hello! Thank you for sharing your thoughtful feedback on our True Match Super-Blendable Powder. We truly appreciate your loyalty over the years and understand how disappointing it is when a longtime favorite no longer feels the same. We are sorry to hear the new version did not deliver the texture, payoff, and coverage you loved in the original, and we have shared your comments with our team for review. We invite you to explore our other complexion options to discover a formula and finish that better suits your preferences today, and we hope you continue to find favorites with L'Oréal Paris.
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