Hi there! Thank you for your interest in Dream Length Conditioner. Please reach out to us for assistance at the 800 number on the packaging. It would be helpful to have the product with you, and provide case number 45636784 when you call.
Reviews
Most Helpful Favourable Review
5 out of 5 stars.
Great conditioner/detangler. Helped Me!!!
4 years ago
I was loosing my mind after growing very long hair during Covid Pandemic- I think I have 2b-2c hair fine but maybe wavy. Tangles Horribly! Sleep on after complete detangle- already tangles ( i might need a sleeping protective cap). Takes long time to detangler. Regular conditioners in shower with a wide tooth comb still hard to detangle. I saw this- looked new and said the word detangler LOL- so i thought to give a try since so desperate. I mean my hair grew to my waist so hard to manage. WOW- I felt the difference right away!! It helped me comb out my hair in shower so much easier than other products. Nice and luxurious. So much time saved. Even better afterwards if you don't brush your hair and let it dry naturally. Alternate with rice water rinses and your hair will be better than ever. Now that ive seen how good it works- I will look into the other products of the same line if it fits my needs.
15 people found this helpful
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Most Helpful Critical Review
1 out of 5 stars.
Just… doesn’t work?
2 years ago
I bought this conditioner for its intended use: to help detangle my hair. My hair is curly but not extremely curly, and aside from a day at the lake it doesn’t tangle too terribly. I’ve found that in order for this product to work even semi-effectively, I have to run a hefty squeeze of it through my hair TWICE, meaning I run out of product absurdly quickly. When mixed with other conditioners, however, it works just fine. I’ve had success with other L’Oreal products and am really bummed this one didn’t meet the mark. Please don’t buy this if your hair tangles easily.
10 people found this helpful
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Non-Incentivised Reviews
1 to 8 of 20 Reviews.
1 – 8 of 20 Reviews
Most Recent
Washington
Review 1
Votes 0
Age:18 to 24
Gender:Female
My eye color:Dark Brown
My hair color:Medium Brown
My complexion:Deep
My undertone:Warm Undertone
5 out of 5 stars.
50
2 months ago
Makes my hair feel amazing, smells so good! Definitely does the job!
Would you purchase this again:Yes
Helpful?
Review 1
Votes 3
Age:25 to 34
Gender:Female
My eye color:Blue
My hair color:Dark Brown
1 out of 5 stars.
1/10
4 months ago
Can’t even get the bottles open. No directions how to get spouts open! Worst product I’ve ever bought!!
Would you purchase this again:No
Originally posted on Conditioner For Long Damaged Hair Extra Large
Helpful?
Response from L'Oreal:
4 months ago
LeCare
Hi Lexxie. Thank you for reaching out to L'Oreal regarding the Elvive Dream Lengths Conditioner. We are sorry you were not able to get the bottle to open to dispense the conditioner. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your case #44703882. Please have the product with you when you call. Looking forward to hearing from you!
Review 1
Vote 1
2 out of 5 stars.
💔💔
5 months ago
It smells great and your hair does look shiny but my hair became fluffier that it's ever been i look like I have more split ends than I had before I started using this product is there something that can be done about this please
Helpful?
Response from L'Oreal:
5 months ago
LeCare
Hi Olivamad! We are so sorry to hear about your experience with your Dream Lengths Conditioner For Long Damaged Hair. We want to make this right. We would like to assist you in the best way we can. In order for us to do so, please call our toll-free guideline at 800-322-2036, M-F 9:00am – 7:00pm ET and provide the advisor answering your call with the case number 43808804. We understand how frustrating this can be and we apologize for any inconvenience this may have caused. We look forward to hearing from you!
Dhaka, Bangladesh
Review 1
Votes 0
Age:18 to 24
Gender:Female
My eye color:Dark Brown
My hair color:Darkest Brown
My complexion:Medium
My undertone:Neutral Undertone
4 out of 5 stars.
mind blowing product!
7 months ago
I have been using this product for almost two months, and my hair—umm, I love the result. Seriously, my hair has become so shiny and smooth, and the length ...ahhhhh, I just love it!
Would you purchase this again:Yes
Originally posted on Conditioner For Long Damaged Hair Medium
Helpful?
Review 1
Votes 0
3 out of 5 stars.
it works good, BUT....
11 months ago
As far as a detangler, it works real good.... BUT it has a problem of stripping your hair color if you dye it....AND along with working good, it has a terrible smell....I always thought it smelled like Petroleum....but today when I came to this site, I see it has castor oil in it....I think I remember castor oil stinks but not sure....so even though it smells bad, it WORKS...lol
Helpful?
Washington
Review 1
Votes 3
Age:18 to 24
Gender:Female
My eye color:Dark Brown
My hair color:Soft Black
My complexion:Medium
My undertone:Warm Undertone
5 out of 5 stars.
I love this hair products.
a year ago
For me this is one of my favorites hair products. Since I have straight and oily hair, none of the hair products I’ve tried before worked as well as this one did. My hair is even more straight, shiny, my split ends are almost invisible and also my hair is not oily anymore.
Would you purchase this again:Yes
Helpful?
Mission, texas
Review 1
Votes 3
Age:18 to 24
Gender:Female
My eye color:Blue
My hair color:Auburn
My complexion:Light
My undertone:Cool Undertone
2 out of 5 stars.
Great product, bad packaging
a year ago
I used to LOVEEEE this shampoo but after they changed the packaging I hate it for that reason only. The conditioner itself smells beautiful and leaves my hair soft, the new packaging is flimsy and smooth and slippery in the shower. My toddler dropped it once and the cap immediately broke, new packaging is cheapy.
Would you purchase this again:Yes
Helpful?
Kansas
Review 1
Votes 8
Age:35 to 44
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Fair
My undertone:Neutral Undertone
2 out of 5 stars.
Disappointed
2 years ago
I didn't hate the Dream Lengths conditioner, but I was super disappointed by it because it has "Super Detangled" right on the front of the bottle and for me that wasn't the case at all! It conditions and detangles like any other low budget drugstore conditioner...nothing super about it. Such a let down when they make such bold claims on the front of the bottle. I'll keep searching for something better to help with my long hair tangles.
Would you purchase this again:No
Helpful?
1 – 8 of 20 Reviews
Reviews
Most Helpful Favourable Review
5 out of 5 stars.
Great conditioner/detangler. Helped Me!!!
4 years ago
I was loosing my mind after growing very long hair during Covid Pandemic- I think I have 2b-2c hair fine but maybe wavy. Tangles Horribly! Sleep on after complete detangle- already tangles ( i might need a sleeping protective cap). Takes long time to detangler. Regular conditioners in shower with a wide tooth comb still hard to detangle. I saw this- looked new and said the word detangler LOL- so i thought to give a try since so desperate. I mean my hair grew to my waist so hard to manage. WOW- I felt the difference right away!! It helped me comb out my hair in shower so much easier than other products. Nice and luxurious. So much time saved. Even better afterwards if you don't brush your hair and let it dry naturally. Alternate with rice water rinses and your hair will be better than ever. Now that ive seen how good it works- I will look into the other products of the same line if it fits my needs.
15 people found this helpful
Show Reviews:
Most Helpful Critical Review
1 out of 5 stars.
Just… doesn’t work?
2 years ago
I bought this conditioner for its intended use: to help detangle my hair. My hair is curly but not extremely curly, and aside from a day at the lake it doesn’t tangle too terribly. I’ve found that in order for this product to work even semi-effectively, I have to run a hefty squeeze of it through my hair TWICE, meaning I run out of product absurdly quickly. When mixed with other conditioners, however, it works just fine. I’ve had success with other L’Oreal products and am really bummed this one didn’t meet the mark. Please don’t buy this if your hair tangles easily.
10 people found this helpful
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Non-Incentivised Reviews
9 to 20 of 20 Reviews.
9 – 20 of 20 Reviews
Most Recent
Oklahoma
Review 1
Votes 12
Age:35 to 44
Gender:Female
5 out of 5 stars.
Finally
2 years ago
My daughter has waist-length, incredibly thick, and stick straight hair. Her hair tangles easily. She is very active, which often leaves more tangles. We switched to this shampoo and conditioner a few months ago, and brushing through her hair has never been easier. We no longer have to fight to brush her hair, and neither of us are reduced to tears. She loves the way it smells and makes her hair feel, and I love that I can finally get a brush through it.
Would you purchase this again:Yes
Helpful?
Rockford, IL
Review 1
Votes 10
Age:55 to 64
Gender:Female
My eye color:Green
My hair color:Medium Blonde
My complexion:Light
My undertone:Neutral Undertone
1 out of 5 stars.
Not loving it :/
2 years ago
I have, long fine naturally blond hair. I quit coloring my hair a few years ago grew it longer. I switched from the Loreal shampoo and conditioner for colored hair which I have used for at least 10 plus years and absolutely loved! When I switched to the Dream Lengths, I have had considerable falling and breakage!!! My hair has always been healthy as I only colored 2 to 3 times a year, but now it is in terrible shape. I wish the weekly conditioner that comes in the coloring kit was available for purchase. I'm tempted to purchase it from ebay resellers. HELP!
Would you purchase this again:No
Helpful?
ohio
Review 1
Votes 9
Age:65 or over
Gender:Female
My eye color:Hazel
My hair color:Dark Brown
My complexion:Deep
My undertone:Warm Undertone
5 out of 5 stars.
Excellent for natural hair because it s not dry
2 years ago
my hair is shiny and curly after my first use. no tangles. this product should be marketed to black females with natural hair. it moisturizes, detangles, shines and results in natural curls. i love it.
Would you purchase this again:Yes
Helpful?
Review 1
Votes 19
1 out of 5 stars.
Just… doesn’t work?
2 years ago
I bought this conditioner for its intended use: to help detangle my hair. My hair is curly but not extremely curly, and aside from a day at the lake it doesn’t tangle too terribly. I’ve found that in order for this product to work even semi-effectively, I have to run a hefty squeeze of it through my hair TWICE, meaning I run out of product absurdly quickly. When mixed with other conditioners, however, it works just fine. I’ve had success with other L’Oreal products and am really bummed this one didn’t meet the mark. Please don’t buy this if your hair tangles easily.
Helpful?
Review 1
Votes 9
1 out of 5 stars.
No good, didn't detangle at all.
3 years ago
Awful. Very disappointed. Usually I'm a big fan of L'Oreal products but this was not one of them. I have very long , kind of thick hair and it takes forever to comb through so I got excited about a good detangling conditioner. Unfortunately it did nothing worst conditioner I've ever tried .
Helpful?
Review 1
Votes 7
3 out of 5 stars.
Not so good
3 years ago
I tried this, and the fragrance just irritates my allergies. There is just something about the fragrance that makes nose and throat get really itchy. Another thing is that it just bothers me.
Helpful?
Hawaii
Review 1
Votes 12
Age:25 to 34
Gender:Female
My eye color:Light Brown
My hair color:Black
My complexion:Medium
My undertone:Neutral Undertone
5 out of 5 stars.
my favorite product.
3 years ago
i love loreal brand especially shampoo, conditioner., toner. The shampoo and conditioner I’m so satisfied because makes my hair smooth starting I’m using loreal my hair no more dry. And i love the smell too. I love it. Thank you loreal for making my hair smooth and smell so goood..❤️
Would you purchase this again:Yes
Helpful?
Reviews 2
Votes 7
Age:25 to 34
Gender:Female
My hair color:Dark Brown
1 out of 5 stars.
Drying
3 years ago
Dried my hair and made it brittle also caused such hair fall
Would you purchase this again:No
Helpful?
Response from L'Oreal:
3 years ago
L'Oreal Consumer Care
Hello Aloopie! We are sorry to hear about the experience you had with Dream Lengths Conditioner for Long, Damaged Hair. We would like to speak with you directly about it. Please give us a call @ 800-631-7358 M-F, 9am-530pm EST for assistance and provide the reference #22793291. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
New York
Review 1
Vote 1
Age:45 to 54
Gender:Female
My eye color:Green
My hair color:Black
My complexion:Light
My undertone:Warm Undertone
3 out of 5 stars.
The smell ...
4 years ago
I love how the conditioner works. Leaves it easier to brush/comb, but the scent is awful. It smells like fertalizer. I have to spray something on my hair just to try to cover it up. Please fix the scent.
Would you purchase this again:Yes
Helpful?
Response from L'Oreal:
4 years ago
Consumer Care Center
Hi there- Thanks for trying out our Elvive-Dream-Lengths-Conditioner-for-Long-Damaged-Hair. Your feedback is really important to us. We will surely be passing your comments along to our team. Thanks again for sharing! We hope you continue to try all of our products.
Sao Paulo, Brazil
Review 1
Votes 7
Age:25 to 34
Gender:Female
My eye color:Dark Brown
My hair color:Dark Brown
My complexion:Light
My undertone:Neutral Undertone
5 out of 5 stars.
This is the only conditioner that ever worked
4 years ago
This is the only conditioner that ever worked on my hair and I never want to use any other conditioner in my life! I used to have dull hair, with an awful texture, and combing my hair was a nightmare, it would never detangle. I tried many famous brands and spent a lot of money, I was hopeless. But then I tried this conditioner and my hair is soft, shiny and I barely need to comb it, it's surreal! I never got compliments about my hair before but now I get them all the time. Although I love the sweet smell, I would like to see the same formula with more fragrance options.
Would you purchase this again:Yes
Helpful?
NY
Review 1
Votes 13
Age:35 to 44
Gender:Female
My eye color:Hazel
My hair color:Light Blonde
My complexion:Fair
2 out of 5 stars.
Awful perfume smell
4 years ago
I bought the dream lengths shampoo and conditioner because I couldn't find the smoothing shampoo and conditioner anymore. I immediately returned it, it smelled like I sprayed perfume in my hair and lasted all day. I don't know why there would be such a strong not only fragrant but perfume smell in a shampoo and conditioner.
Would you purchase this again:No
Helpful?
Response from L'Oreal:
3 years ago
ccc
Hi Roseypoesy, Thank you for giving the Elvive Dream Lengths Conditioner a try! We consider direct consumer feedback like yours is priceless. We are sorry to hear the fragrance was unpleasant for you. It helps us improve our products and deliver the best-in-market products we strive for!
Review 1
Votes 16
Gender:Female
Hair LengthLong
Hair TypeWavy
Hair TextureFine
5 out of 5 stars.
Great conditioner/detangler. Helped Me!!!
4 years ago
I was loosing my mind after growing very long hair during Covid Pandemic- I think I have 2b-2c hair fine but maybe wavy. Tangles Horribly! Sleep on after complete detangle- already tangles ( i might need a sleeping protective cap). Takes long time to detangler. Regular conditioners in shower with a wide tooth comb still hard to detangle. I saw this- looked new and said the word detangler LOL- so i thought to give a try since so desperate. I mean my hair grew to my waist so hard to manage. WOW- I felt the difference right away!! It helped me comb out my hair in shower so much easier than other products. Nice and luxurious. So much time saved. Even better afterwards if you don't brush your hair and let it dry naturally. Alternate with rice water rinses and your hair will be better than ever. Now that ive seen how good it works- I will look into the other products of the same line if it fits my needs.
Product works well for:Curly Hair, Damaged Hair, Frizzy Hair, Thin or Dry Hair, Dry Hair
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Response from L'Oreal:
4 years ago
CCC
Hi mmemy! Thank you for sharing your experience with using our Dream Lengths Conditioner. We are so happy that you felt the difference immediately, that your hair is now a lot more manageable! We are also happy to hear you will explore our other products! We are committed to bringing our consumers high-quality, innovative products that meet their needs and expectations. We sincerely appreciate your feedback. Please do not hesitate to contact us again if you have more feedback to share!
9 – 20 of 20 Reviews
