Rated 1 out of
5
by
Ally34 from
Short, choppy applicator
This eyeliner used to be my holy grail. The one I just purchased had an applicator so different and horrible than how it used to be. The lines are thick and gloopy. Seems like the materials are different now.
Date published: 2025-11-09
Rated 1 out of
5
by
Lana from
Sticky and impossible to remove
This is the worst eye liner I have ever used in my life - flaky look, and impossible to remove. I had a misfortune of trying on brand new eyelash extensions, and when I tried to remove it - 45 min later the flakes were still on my eyelid but half of my expensive lashes were gone. Please don't respond by telling me to use your Eye Makeup Remover, and how it is a fragrance-free, moisturizing formula gently removes waterproof and washable mascara and eye makeup in a cinch - it did not, nothing did! I tried all sorts of removers, and I still had to wait for a day for the remaining pitch black flakes to come off my eyelids. Unbelievable trash from a once good brand. I do not intend to use Loreal again, better not risk getting this experience with its other products.
Date published: 2025-10-31
Rated 1 out of
5
by
skiwi17 from
Good product, don't like the wand.
I have used Lineur Intense for many years now and recently ran out. I searched everywhere to find it and finally realized that the container had been changed. The wand is Too long and I don't like the brush. Some change is good but not all. Please bring back the FELT TIP!
Date published: 2025-10-02
Rated 1 out of
5
by
Alice from
The liner Flakes
I used this eyeliner for years in the past, I loved the long flexible brush and smooth lines but something changed the last 3-5 years. Now it flakes within an hour of applying the liner. Within an hour the fragments are all over your face and the liner unravels. I am very disappointed that Loreal has made this once great product to a poor quality one.
Date published: 2025-09-26
Rated 5 out of
5
by
Cookinvictoria from
Love it!
LOVE this long lasting product! Easy application, felt tip comfortable
Date published: 2025-09-14
Rated 1 out of
5
by
LB16 from
Terrible
I have used L'oreal products for many years and had been happy with most. The eyeliner I liked isno longer available so I tried Lineur Intense, which seemed similar. It is a terrible product. The brush is clumsy and the dried eyeliner flakes off and leaves little black spots on my face. Even after removing it with makeup remover I continue to find flakes. I'm very disappointed and will look for an eyeliner elsewhere
Date published: 2025-09-05
Rated 4 out of
5
by
Micky from
Please Bring Back the Black/Brown!
I have used this eyeliner for 30 years. I loved it! But when they dropped the black/brown I had to move to another product. Black is way too harsh for me. However, I have now tried 7 different company brands and none glide on as effortlessly as this one. PLEASE BRING BACK THE BLACK BROWN. While most Americans have black hair, there are still many of us who have brown or blonde hair. You are missing this demographic customer.
Date published: 2025-08-23
Rated 5 out of
5
by
Lori191 from
Been using this for years, and LOVE it!
Love your liquid brush tip eyeliner, but please! make it available in brown!
Date published: 2025-07-04
Rated 5 out of
5
by
Nana from
BEST LINER EVER
I have used this product for 20+ years. I tried other brands and liquid pencil liners, for me "Lineur Intense Brush Tip Liquid Liner" is the BEST! I LOVE IT!!
Date published: 2025-07-02
Rated 1 out of
5
by
Robin from
Not the same product
This was once the best liquid eyeliner on the market and now it's the worst. I have been using this eyeliner for 40 years and it used to go on so beautifully. I have been fighting with the application for over a year now and as it clumps, cracks and flakes and runs. I l loved the product back when the application brush was not inside the bottle when it was new. The formula has changed and I am not a fan. I am now in search of a new brush on eyeliner. I will be trying other brands as Loreal Paris lost a loyal customer.
Date published: 2025-04-28
Rated 5 out of
5
by
deej from
Holy Grail Item - Flawless
This is a holy Grail item for me. I have used it for many years for my winged eyeliner. There is not another product on the market that I have experienced to arrival the level of control you can attain with this applicator. The formula itself does not irritate my sensitive eyes, goes on smoothly and flawlessly, and does not crack or smear. Despite that, it comes off easily when I try to remove it at the end of the night without any rubbing or remaining residue. I feel like the people who review it poorly just are not using it correctly. The application of it is a skill you must learn. I get compliments on my wing liner all the time and everyone wants to know how I do it so perfectly. It’s THIS!
Date published: 2025-03-27
Rated 5 out of
5
by
Hezo from
Bring Back the BLACK/BROWN color PLEASE!!!!
I love this stuff but wish they still made the black/brown color. The black is too strong, the BLACK./BROWN was perfect!
Date published: 2025-03-02
Rated 5 out of
5
by
Maria8498 from
10/10 👍👍👍
This is my go to product since the 90's I have tried many, many and expensive products, nothing ever compares with this awesome liquid eyeliner and affordable. Please don't ever think about discontinuing 🙏
Date published: 2025-02-25
Rated 1 out of
5
by
Monica from
Cannot wash it off anymore! Ugh!
Sadly the new formula cannot be easily washed off which is why I loved this brand for years! I have to move to an alternative now so sad being back the old formula please!
Date published: 2025-01-14
Rated 5 out of
5
by
MAPLES78 from
Favorite eyeliner
My favorite eyeliner for 25 years! I've had some recent issues with frayed or short brushes but overall a staple for years. Please do not discontinue!!
Date published: 2024-11-04
Rated 3 out of
5
by
zuggy from
Please bring back washable version
For many years, I have used this product and enjoyed it. Its tip is perfect and makes applying the line very easy. However, it seems that the formula has changed. It is now smudge proof. In the past, it was washable and preferable (in my opinion). The smudge proof formula creates little black "flecks" on my face as the day goes by and I have to use a makeup remover product to remove them. I wish I could find your original washable product again.
Date published: 2024-09-04
Rated 1 out of
5
by
AngG from
CHANGE THE FORMULA BACK!!!!!! PLEASE!!!!
I've been using this for 30 years. It would stay on all day without melting or smudging. Removing was a dream, it would chunk off in cold water. I thought the last tube i bought was defective. It was very difficult to remove and so irritating to delicate eyelid tissue. I was so embarrassed one day at work it totally melted all over the upper part of my lid like a racoon. NEVER IN 30 YEARS HAD THAT HAPPENENED!!!!!!!
I see from all the reviews from loooong time users that I'm not alone.
And you've also fouled up my tried and true telescopic lengthening mascara. It's even more of a nightmare to remove. It used to wash off on cold water too. Between the two I've had contact dermatitis.
I'm begging you to change them back, ESPECIALLY THE EYELINER!!!!!
I'd like to speak with someone about this!
Date published: 2024-08-25
Rated 2 out of
5
by
kandie50 from
too harsh, bold and hard to remove
I agree with several others. I have used this basic eyeliner for years and like the the brush for the effect I want. BUT now the new formula though it doesn't smear, is very hard to get off and gives a more intense effect than I like. I feel like I am tugging my eye lid just to clean it off. Wish you offered the classic formula too. I know todays style may be more intense and bolder eyeliner but I am set in my ways and don't like the change. I really like the Regenerist moisture cream and other Loreal products.
Date published: 2024-08-23
Rated 1 out of
5
by
Anne from
Safety Issue with eyeliner clumping.Hard to remove
Please change back to previous formula. The current Intense Liquid Eyeliner, no longer removes with ease. It leaves clumps on my eye. This week one of those clumps moved under my eyelid and I was up all night trying to stop the pain and remove it with eye drops! I finally put a warm damp washcloth across my eyes and laid in bed until I could fall asleep. When I got up I found the black eyeliner clump in the corner of my eye and removed it.Have used this product daily for decades and now I need to find something else. This is a safety issue and needs to be resolved quickly.PLEASE NOTE I AM NOT IN U.S. BUT IN CANADA. Looks like I need to check the US citizen box for this to be submitted though. I am in British Columbia where I purchased the product.
Date published: 2024-08-07
Rated 1 out of
5
by
Josie from
Difficult to remove
Ive also experienced a difficulty in removing this eyeliner from my eyelids. It leaves clumps on my face and it is so difficult to remove! I thought it was a bad batch so I bought another which clumped up after only a few uses. So I bought a third one and it also clumps up on the brush too. I am so disappointed because I have been using it for over 25 years! Now I have been looking for a different brand for a brush eyeliner as I can no longer use your product if I cant get it to come off easily. The product is not the same! Why did you choose to change the formula?
Date published: 2024-07-16
Rated 1 out of
5
by
Rene from
Poor performance
This used to be the best eyeliner you could buy but for sometime now it has failed. When it dries and I go to remove it before bed time its like removing concrete. I'm left with black flacks on my face and in the sink. I don't know if you changed the formula? you might want to go back to the original one!! I'm do disappointed and would like to continue to use this eyeliner but its jus to difficult to remove.
Date published: 2024-04-12
Rated 5 out of
5
by
Black eyeliner from
It's the best!!!
I've worn this product for many years and nothing else compares. I love the thin brush for a small even line or a graduating line toward the end of the eye. Tried several others and nothing comes close to this product.
Date published: 2024-02-27
Rated 1 out of
5
by
Cyberdaisy from
Product is dangerous… Burns eyelids
This product was my favorite because it was, hands-down, the easiest to apply and to control. BUT, I will NEVER purchase this liner OR L’ORÉAL products again. Apparently, the formula for this liner has changed. The minute it touches my eyelid, I experience an intense burning sensation. Then my eye actually looks like it’s been burnt.
Clearly, this is just about making a product cheaper to manufacture, and Little to no concern about consumer experience or quality. Wow.
Date published: 2024-02-26
Rated 4 out of
5
by
Deb113 from
Very good liner
Have been using for decades. Don't ever discontinue.
Date published: 2024-02-22
Rated 1 out of
5
by
Cathy P from
disappointing
I've used this product for over 30 years, and now they have changed the formula and it burns my eyelids. So much so that my eyelids are red & puffy. I don't understand why they changed it. It's now clumpy, and thicker and flakes off because it is much thicker. I've wasted hundreds of dollars buying more thinking it was just a bad batch or something, but no more. Very disappointed in Loreal for changing formulas on a great product, you have lost a longtime customer in me.
Date published: 2024-02-06
Rated 1 out of
5
by
bc30 from
Poor
Stopped purchasing this liner. It comes off in clumps, sticks to your eyelashes, and has a odor to it. Not going to waste any more money. Loreal has found a cheaper way to make this and this is the result.
Date published: 2024-01-30
Rated 3 out of
5
by
Nancy from
Formula has changed for the worst.
I have been using L'Oreal's Lineur Intense Brush Tip Liquid Eyeliner for over 30 years. However it is not the same product today!
The old formula was very easy to apply and stayed on all day and even while sleeping with it on overnight. It was very easy to remove as it was washable and worked very well since I wear contacts
IThe new formula is thicker and harder to apply. Now some of it chips off while the rest of the eyeliner has to be removed with soap and water and a q-tip. It is also very harsh on my eyelashes. What has changed and WHY? Please go back the old formula.
Date published: 2024-01-07
Rated 1 out of
5
by
Slives from
Product has changed and is no good!!
I have been using this product for over 10 year now i am very disappointed with it. It is clumpy falls off in chunks when i go to remove it liner will not come off and sticks to my eyelashes. I bought 4 hoping one might be different then the other but all suck. What a wast of money!!
Date published: 2024-01-07
Rated 1 out of
5
by
Tlu81 from
Dissatisfied long time customer
The new formula burns my eyes and leaves creases on my eyelids. I've been using this product since the 8th grade. I am now 42. HIGHLY disappointed. I've spent so much on eyeliner and can't seem to find the one yet. 😕
Date published: 2023-12-30
Rated 1 out of
5
by
Disappointed from
Extremely disappointed after 2 decades of use.
After 2 decades of using this eyeliner exclusively I'm extremely disappointed that they clearly changed the formula for manufacturing this eyeliner. It now flakes off into my eyes when applying on waterline and cracks when applying on eye lids. This "new" product is also hard to remove with just water and my eyelashes have been falling. I used to exercise or accidentally sleep with eyeliner and it still held up all day and all night. Whatever the company changed please change it back! I would not recommend this new product to anyone.
Date published: 2023-12-27
Rated 1 out of
5
by
Bobbie T from
Not good any more.
I have been using this product (Black or noir) for 35 years. It was always great, until recently. After applying it stays for a few hours and then cakes and begins to fall off. I keep buying it as it has the best applicator but cannot keep throwing my money away. $100.00 hundreds at this point.
Date published: 2023-12-25
Rated 2 out of
5
by
Girl from
Used to be perfect; Changed formula and applicator
I started using this eyeliner in 1993 when I was a senior in high school. I’ve used it faithfully since then. Within the last couple years, the formula and the applicator have changed, and not in a good way. The formula now transfers to my upper lid, whereas the original formula NEVER did that. Also, aside from issues with the rubber stopper coming out of the tube making it unusable, the applicator brush bristles are now too short and they don’t have the needed stiffness to control application. For the first time since 1994, I’ve started looking for an alternative.
Date published: 2023-12-14
Rated 1 out of
5
by
Nellie671 from
BRING BACK THE OLD FORMULA.
I have been using this liquid eyeliner since I was 13 (now 36 years old), and I hate the new formula. It now burns my eyes, and it also flakes and does not last like it used too. It also does not wash off easily like the old formula did. PLEASE GO BACK TO THE OLD FORMULA.
Date published: 2023-12-14
Rated 1 out of
5
by
Aesthetician from
Liquid eyeliner formula change
I have been using this eyeliner for over 20 years. The formula has clearly changed. It's not smooth and will not go on in a nice, thin line anymore. The product is sticky and sticks/rubs off onto the upper lid, so an hour into my day, I have a giant black mark above my eyelid. I rub it off and it happens again until the eyeliner is completely rubbed off. It's embarrassing! I went back to my old eyeliner thinking my eyelids were just getting heavy and causing it to rub off, but the old eyeliner stayed on as usual. I bought another one thinking it was just a bad batch and it too rubs off. So over $20 wasted. Not sure why they changed a perfect product. I caller customer service 3 times before I was able to talk with someone without a thick accent or tv/kid/dog noise in the background. So unprofessional!
Date published: 2023-12-06
Rated 1 out of
5
by
1904nena from
Clumpy product
Ive been using this product since my teen years, im very upset how this liner went down hill. Clumpy,hard to was it our, lashes come off... product not good how it was before. Will no longer purchase any L'Oreal eyeliners. Would like to get my money back for the 3 eyeliners I had purchased if possible.
Date published: 2023-11-04
Rated 1 out of
5
by
1904nena from
Clumpy Product
I've been using this liner for all my life since my teens. Since the beginning of this year the quality of the product has diminished. I purchased two liners because i thought the 1st one i purchasd must of been old, so i compared the other two and was the same thing clumpy and glue like. It wasn't the same as the ones before. I began to remove the liner and washed my face with warm water and soap it was hard to come off it felt like i was removing eyelash glue, I was very upset. A few times when washing my liner off my real eyelashes came off 😬. It also gets clumpy very fast when applying it to my eyes and on the liner tube. I will no longer purchase L'Oreal eyeliners 😞.
Date published: 2023-11-04
Rated 5 out of
5
by
Michele66 from
It’s more than excellent, it’s perfect!
This is hands down the best eyeliner! I have been using this for about 25 years.
Date published: 2023-10-16
Rated 1 out of
5
by
Valerie from
New formula is horrible!
I’ve been using this product for YEARS, since I was 14 ( 31 now) and in the last year or so the quality/formula has gone extremely down hill. The liner no longer dries completely, and sticks to your upper lid when blinking to the point were it eventually smears all over the upper lid. (Hooded eye ladies stay away). I u fee stand they changed the formula for what they thought was for the better but this actually made it horribly worse..please bring back the old formula! The less sticky, one that dries completely one! You’ve lost a extremely loyal customer :(
Date published: 2023-10-09