Reviews
Most Helpful Favourable Review
5 out of 5 stars.
Best new brow product!!!
a year ago
WOW!!! I just bought this product and absolutely love it!!! So easy to apply!! I am 77 and have hardly any brows of my own. I use my regular eyebrow pencil and then apply Infallible Brows on top and I’m done!!!! Looks Fabulous!!!!
9 people found this helpful
Show Reviews:
Most Helpful Critical Review
3 out of 5 stars.
Good product, wish the brush was different
2 years ago
I like the formula of this brow mascara a lot. The color is a perfect match for me and the holding power is decent without making my brows look laminated. However, my gripe is with the mascara brush. It's somewhat awkwardly shaped, large for brows, and too much product gets on the bristles and smears. Instead, I have been using a modified mascara spoolie that I cut to be shorter, and it works so well. I would repurchase this in the future when I run out because the formula works really well for my medium-density brows and it is easy to wash off at the end of the day. It would be great if they changed the brush..
15 people found this helpful
Show Reviews:
Customer Images and Videos
Filter Reviews
- satisfaction
- quality
- purchase
- bumpy
- consistency
- large
- price
- refund
Rating
Age:
Gender:
My eye color:
My hair color:
My complexion:
My undertone:
Locale
Non-Incentivised Reviews
1 to 8 of 152 Reviews.
1 – 8 of 152 Reviews
Most Recent
Review 1
Votes 0
1 out of 5 stars.
Gloopy Mess
6 months ago
Unfortunately this is a total waste of money. It kind of works once you wipe 95% of the product off of the applicator with a tissue. Otherwise you’ve got big gloopy clumps all over your brows.
PS this product annoyed me so much I created an account just to leave this review. I’d rather have my money back, but I do feel a bit better.
Helpful?
Response from L'Oreal:
4 months ago
consumer care center
Hi Marya, thank you for sharing your thoughts on our Volumizing 24Hr Brow Mascara. We’re truly sorry to hear that it didn’t quite hit the mark for you. We value your honest feedback and have already passed your comments along to our product development team. We hope your next experience with us is much more positive!
Review 1
Vote 1
Age:18 to 24
Gender:Female
My eye color:Blue
My hair color:Medium Blonde
My complexion:Light
My undertone:Neutral Undertone
1 out of 5 stars.
DO NOT BUY!
a year ago
This product has a disgusting fromula, it is very sticky, and it makes my brows look wet. It does not keep them up at all either, like an ordinary brow gel. I am sad to say that I hate this product, although I was really looking forward to using it. Again, it was very low quality and I do not recommend. DO NOT BUY!
Would you purchase this again:No
Helpful?
Response from L'Oreal:
a year ago
Consumer Care Center
Hello Janee! Thank you so much for your interest in our infallible volumizing 24hr brow mascara! We are very disappointed to hear that this product was not your favorite and was sticky! We will share your feedback with the rest of our team and we hope that you will continue to try and use our products with satisfaction in the future.
Review 1
Votes 9
Age:65 or over
Gender:Female
My eye color:Light Brown
My complexion:Medium
My undertone:Neutral Undertone
5 out of 5 stars.
Best new brow product!!!
a year ago
WOW!!! I just bought this product and absolutely love it!!! So easy to apply!! I am 77 and have hardly any brows of my own. I use my regular eyebrow pencil and then apply Infallible Brows on top and I’m done!!!! Looks Fabulous!!!!
Would you purchase this again:Yes
Helpful?
Review 1
Votes 0
Age:65 or over
Gender:Female
My eye color:Dark Brown
My hair color:Dark Brown
My complexion:Medium
My undertone:Warm Undertone
1 out of 5 stars.
Don't bother
a year ago
This product is not waterproof and flakes soon after it's applied. The only redeeming quality is the brush. "Unbelieva Brow" was a better product.
Would you purchase this again:No
Helpful?
Response from L'Oreal:
a year ago
Consumer Care Center
Hello Kathy. Thank you for sharing your experience on our infallible volumizing 24hr brow mascara. Feedback from our consumers is very important to us and helps us improve all of our products! We apologize that you did not end up liking this product and appreciate you sharing your experience! We hope you will continue to use our products with complete confidence and satisfaction!
Review 1
Vote 1
4 out of 5 stars.
Great brow look
2 years ago
I have microbladed thin brows and greyhair. I used dark blonde. Product nicely fills in my brows. I do use the brush from another product before to smooth my brows and after to evenly distribute. Lasts all day with great appearance.
Helpful?
Review 1
Vote 1
1 out of 5 stars.
$20 for empty tube!
2 years ago
Bought the product today and it is completely empty. I was so excited to try it from the reviews. Unfortunately I got a completely empty tube!
Helpful?
Response from L'Oreal:
2 years ago
Consumer Care Center
Hello Lulu! We are very sorry to hear about your experience with our infallible volumizing 24hr brow mascara. This is not the experience we want our consumers to have. We want to help you the best way we can. Please give us a call at 800-322-2036 and provide the reference number 32350694. We look forward to speaking with you
Review 1
Vote 2
2 out of 5 stars.
The applicator brush hurts my face
2 years ago
This is my first time trying this brand of brow mascara because another brand stopped making a similar product. I was happy that Loreal had the exact color that I needed. The actual brow gel is fine for me....my issue is the applicator brush (and the reason for two stars). The bristles are very rough and hurt when I was trying to apply the brow mascara to my face and the bristles don't go around the entire brush. I ended up taking the applicator brush from the other brand's bottle and using it as well as closing the bottle up with it (I threw the one that came with this Loreal product away). That's how similar this product is to the other one I've been using for years.
Originally posted on Volumizing 24H Wear Brow Mascara Soft Black
Helpful?
Review 1
Vote 1
3 out of 5 stars.
Comes out thick and lumpy.
2 years ago
This is an awesome concept. But the amount of product that gets on the brush always comes out thick and clumpy. Not a fan. Then I have to do extra steps to even the brow. Takes way to much time to make the brown look even.
Helpful?
Response from L'Oreal:
2 years ago
Consumer Care Center
Hello Mimi! Thank you for your feedback on our infallible volumizing 24hr Brow Mascara! Feedback from our consumers is very important to us and helps us improve our products. We appreciate it!
1 – 8 of 152 Reviews
Reviews
Most Helpful Favourable Review
5 out of 5 stars.
Best new brow product!!!
a year ago
WOW!!! I just bought this product and absolutely love it!!! So easy to apply!! I am 77 and have hardly any brows of my own. I use my regular eyebrow pencil and then apply Infallible Brows on top and I’m done!!!! Looks Fabulous!!!!
9 people found this helpful
Show Reviews:
Most Helpful Critical Review
3 out of 5 stars.
Good product, wish the brush was different
2 years ago
I like the formula of this brow mascara a lot. The color is a perfect match for me and the holding power is decent without making my brows look laminated. However, my gripe is with the mascara brush. It's somewhat awkwardly shaped, large for brows, and too much product gets on the bristles and smears. Instead, I have been using a modified mascara spoolie that I cut to be shorter, and it works so well. I would repurchase this in the future when I run out because the formula works really well for my medium-density brows and it is easy to wash off at the end of the day. It would be great if they changed the brush..
15 people found this helpful
Show Reviews:
Customer Images and Videos
Filter Reviews
- satisfaction
- quality
- purchase
- bumpy
- consistency
- large
- price
- refund
Rating
Age:
Gender:
My eye color:
My hair color:
My complexion:
My undertone:
Locale
Non-Incentivised Reviews
1 to 8 of 152 Reviews.
1 – 8 of 152 Reviews
Most Recent
Review 1
Votes 0
1 out of 5 stars.
Gloopy Mess
6 months ago
Unfortunately this is a total waste of money. It kind of works once you wipe 95% of the product off of the applicator with a tissue. Otherwise you’ve got big gloopy clumps all over your brows.
PS this product annoyed me so much I created an account just to leave this review. I’d rather have my money back, but I do feel a bit better.
Helpful?
Response from L'Oreal:
4 months ago
consumer care center
Hi Marya, thank you for sharing your thoughts on our Volumizing 24Hr Brow Mascara. We’re truly sorry to hear that it didn’t quite hit the mark for you. We value your honest feedback and have already passed your comments along to our product development team. We hope your next experience with us is much more positive!
Review 1
Vote 1
Age:18 to 24
Gender:Female
My eye color:Blue
My hair color:Medium Blonde
My complexion:Light
My undertone:Neutral Undertone
1 out of 5 stars.
DO NOT BUY!
a year ago
This product has a disgusting fromula, it is very sticky, and it makes my brows look wet. It does not keep them up at all either, like an ordinary brow gel. I am sad to say that I hate this product, although I was really looking forward to using it. Again, it was very low quality and I do not recommend. DO NOT BUY!
Would you purchase this again:No
Helpful?
Response from L'Oreal:
a year ago
Consumer Care Center
Hello Janee! Thank you so much for your interest in our infallible volumizing 24hr brow mascara! We are very disappointed to hear that this product was not your favorite and was sticky! We will share your feedback with the rest of our team and we hope that you will continue to try and use our products with satisfaction in the future.
Review 1
Votes 9
Age:65 or over
Gender:Female
My eye color:Light Brown
My complexion:Medium
My undertone:Neutral Undertone
5 out of 5 stars.
Best new brow product!!!
a year ago
WOW!!! I just bought this product and absolutely love it!!! So easy to apply!! I am 77 and have hardly any brows of my own. I use my regular eyebrow pencil and then apply Infallible Brows on top and I’m done!!!! Looks Fabulous!!!!
Would you purchase this again:Yes
Helpful?
Review 1
Votes 0
Age:65 or over
Gender:Female
My eye color:Dark Brown
My hair color:Dark Brown
My complexion:Medium
My undertone:Warm Undertone
1 out of 5 stars.
Don't bother
a year ago
This product is not waterproof and flakes soon after it's applied. The only redeeming quality is the brush. "Unbelieva Brow" was a better product.
Would you purchase this again:No
Helpful?
Response from L'Oreal:
a year ago
Consumer Care Center
Hello Kathy. Thank you for sharing your experience on our infallible volumizing 24hr brow mascara. Feedback from our consumers is very important to us and helps us improve all of our products! We apologize that you did not end up liking this product and appreciate you sharing your experience! We hope you will continue to use our products with complete confidence and satisfaction!
Review 1
Vote 1
4 out of 5 stars.
Great brow look
2 years ago
I have microbladed thin brows and greyhair. I used dark blonde. Product nicely fills in my brows. I do use the brush from another product before to smooth my brows and after to evenly distribute. Lasts all day with great appearance.
Helpful?
Review 1
Vote 1
1 out of 5 stars.
$20 for empty tube!
2 years ago
Bought the product today and it is completely empty. I was so excited to try it from the reviews. Unfortunately I got a completely empty tube!
Helpful?
Response from L'Oreal:
2 years ago
Consumer Care Center
Hello Lulu! We are very sorry to hear about your experience with our infallible volumizing 24hr brow mascara. This is not the experience we want our consumers to have. We want to help you the best way we can. Please give us a call at 800-322-2036 and provide the reference number 32350694. We look forward to speaking with you
Review 1
Vote 2
2 out of 5 stars.
The applicator brush hurts my face
2 years ago
This is my first time trying this brand of brow mascara because another brand stopped making a similar product. I was happy that Loreal had the exact color that I needed. The actual brow gel is fine for me....my issue is the applicator brush (and the reason for two stars). The bristles are very rough and hurt when I was trying to apply the brow mascara to my face and the bristles don't go around the entire brush. I ended up taking the applicator brush from the other brand's bottle and using it as well as closing the bottle up with it (I threw the one that came with this Loreal product away). That's how similar this product is to the other one I've been using for years.
Originally posted on Volumizing 24H Wear Brow Mascara Soft Black
Helpful?
Review 1
Vote 1
3 out of 5 stars.
Comes out thick and lumpy.
2 years ago
This is an awesome concept. But the amount of product that gets on the brush always comes out thick and clumpy. Not a fan. Then I have to do extra steps to even the brow. Takes way to much time to make the brown look even.
Helpful?
Response from L'Oreal:
2 years ago
Consumer Care Center
Hello Mimi! Thank you for your feedback on our infallible volumizing 24hr Brow Mascara! Feedback from our consumers is very important to us and helps us improve our products. We appreciate it!
1 – 8 of 152 Reviews
