Hi there! Thank you for reaching out to us about the rsult you had with the La Petite Frost. We would like to speak to you directly so we can find the best suited product for you, please call us at 1-833-856-7325 M-F between the hours of 9:00 am – 5:30 pm ET we will gladly assist you.
Reviews
Most Helpful Favourable Review
5 out of 5 stars.
My go-to forever!
5 years ago
I have been using this highlighting kit for years and have never had a problem. I have natural red hair and get so many compliments on the blonde lites.
Note to other users: You cannot use " color remover " to remove blonde/bleach from your hair. Blonde/Bleach IS the color remover.
I always brush my hair and part it the way I usually style it before placing the cap on my head. This will ensure minimal to no tangles.
To pull hair through the holes, I find the metal hook is better than the plastic one. I poke through the hole and do a SMALL circle ( with the hook ) to grab the hair and pull it through. After I have pulled the hair through all of the holes I'm using, I will go back through and brush the hair that's been pulled out of the cap before ever applying the highlighting mixture.
Always check the tip of the hook every now and then because I find a build up of plastic on it that needs removed to provide better sharpness of the hook to pierce the holes.
I hope this helps anyone needing it because the color, ease of application, and price are very well worth it.
20 people found this helpful
Show Reviews:
Most Helpful Critical Review
2 out of 5 stars.
Great Blonde Color But Cap and Hook A Nightmare
5 years ago
The Chardonnay box gives a very light, blonde color. However the circles on the cap are barely visible AND the hooks are awful. Forget the plastic one, totally useless. The metal one has such a blunt end that its hard to pierce the cap. After this last use I have sworn off this product due to the cap and hook. Have Loreal staff even tried to use this product? Please darken the circles AND provide a sharper, better hook. The bleach is great however.
9 people found this helpful
Show Reviews:
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Filter Reviews
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Non-Incentivised Reviews
1 to 8 of 44 Reviews.
1 – 8 of 44 Reviews
Most Recent
UT
Review 1
Votes 0
Age:55 to 64
Gender:Female
My hair color:Light Blonde
My complexion:Fair
My undertone:Cool Undertone
2 out of 5 stars.
Can't see the circles
8 months ago
I have frosted my hair with a cap several times over the years and they always had blue circles on the cap. I purchased a cap and it was Gray circles this time I found this to be very difficult to see the circles as particularly on the back I used two mirrors Go back to the colored circles so that we can see them over all my heart turned out okay
Would you purchase this again:Yes
Helpful?
Response from L'Oreal:
7 months ago
LeCare
Hi Stacy! Thank you for sharing how you feel about La Petite Frost frosting cap. The opinions of our customers are important to us when making decisions about our products. We appreciate your comments and will be sharing them with others in our company. Please do not hesitate to contact us again if you have more feedback to share.
Arlington, TX
Review 1
Votes 4
Age:65 or over
Gender:Female
My eye color:Blue
My hair color:Copper
My complexion:Fair
My undertone:Warm Undertone
4 out of 5 stars.
Great color but bad reaction
a year ago
I’ve used L’Oréal hair color products for years. Results have always been consistent. I’ve used the La Petite Frost several times without using the frosting protective cream. Today, my hairdresser asked if I wanted to try the protective cream which I agreed to. Within 5 seconds, my scalp was burning! The hairstylist applied cold water to stop the burning. I will continue to use this product without the protective cream. I’m concerned for the safety of other users of this product. What is in the protective cream that would cause this reaction?
Would you purchase this again:Yes
Helpful?
Review 1
Votes 5
2 out of 5 stars.
BAD CAP
3 years ago
I would have given a much higher rating if it weren't for the cap. The circles were barely visible & the hook was VERY hard to punch through the holes. OUCH - I was in the very center of the circle once I found it and could literally feel the cap material stretching before it went through. Seems like it made a bigger hole than needed. I see that this problem has been addressed at least a year ago & hasn't changed.
The color (caramel) is perfect on my dark blonde hair leaving it on 55 min.
Helpful?
Response from L'Oreal:
3 years ago
ConsumerCareCenter
Hi there! We are sorry to hear about your experience with L'Oreal Paris La Petite Frost Highlighting Kit. We know how disappointing it is when a product is difficult to use. Your comments will be shared with the team. Thank you for choosing L'Oreal Paris products!
LaBelle, PA
Reviews 2
Votes 4
Age:55 to 64
Gender:Female
My eye color:Green
My hair color:Medium Brown
My complexion:Light
My undertone:Warm Undertone
1 out of 5 stars.
Terrible color
3 years ago
I used this in the caramel color and turned my hair orange and pink.
Would you purchase this again:No
Helpful?
Martins ferry,ohio
Review 1
Votes 6
Age:65 or over
Gender:Female
My eye color:Green
My hair color:Medium Brown
My complexion:Medium
My undertone:Neutral Undertone
5 out of 5 stars.
Great
4 years ago
I've used it over 20yrs. Only use your products on my hair.
Would you purchase this again:Yes
Originally posted on Chardonnay H75
Helpful?
Ottumwa, IA
Review 1
Votes 11
Age:45 to 54
Gender:Female
My hair color:Medium Brown
5 out of 5 stars.
Love the results
5 years ago
I have used many different kinds of frosting kits and I do believe this will be my go to from now on. I love the color of the highlights. My hair is dark to medium brown and they came out the perfect shade of blonde. I pulled my hair through the cap by myself using the metal hook (little tricky on the backside but can be done). One thing that I discovered was if you have the hook facing up when pulling hair through it is much easier and grabs the hair right away. It only too me 15 min to do the front, top, and the sides. After pulling all the hair through I went back over with a fine tooth comb to ensure that the hair was pulled all the way through. The back was a little tricky like I said but I used a mirror and was able to do it as well. I have fine hair that is naturally curly so I went with the LaPetite frosting kit.
Product works well for:Quality, Performance/effect
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Review 1
Votes 10
Age:45 to 54
Gender:Female
My hair color:Dark Blonde
2 out of 5 stars.
Great Blonde Color But Cap and Hook A Nightmare
5 years ago
The Chardonnay box gives a very light, blonde color. However the circles on the cap are barely visible AND the hooks are awful. Forget the plastic one, totally useless. The metal one has such a blunt end that its hard to pierce the cap. After this last use I have sworn off this product due to the cap and hook. Have Loreal staff even tried to use this product? Please darken the circles AND provide a sharper, better hook. The bleach is great however.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 5.0 out of 5
Response from L'Oreal:
5 years ago
ccc
Hi there! We are so sorry to hear that this product was difficult to use. We understand how frustrating that can be and appreciate you sharing some personal feedback with us as we will be sharing this with the rest of our team. We hope you continue to try our products in the future!
MD,
Review 1
Votes 6
Age:35 to 44
Gender:Female
My hair color:Dark Brown
1 out of 5 stars.
will never use it again
5 years ago
took for ever to pull the hair from the cap
I waited 70 minutes because my hair was dark brown , after it dried it had too many strange colors, in the front gold to yellow, in the back different shads of orange
It's a mess and I don't know how to fix it
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
5 years ago
Consumer Care Center
Hi there! Thank you for sharing your experience on our La Petite Frost. We are sorry to hear that this product did not leave you with the results in which you expected. There is a multitude of reasons this could have happened. Please give us a call @ 800-631-7358 We look forward to hearing from you!
1 – 8 of 44 Reviews
Reviews
Most Helpful Favourable Review
5 out of 5 stars.
My go-to forever!
5 years ago
I have been using this highlighting kit for years and have never had a problem. I have natural red hair and get so many compliments on the blonde lites.
Note to other users: You cannot use " color remover " to remove blonde/bleach from your hair. Blonde/Bleach IS the color remover.
I always brush my hair and part it the way I usually style it before placing the cap on my head. This will ensure minimal to no tangles.
To pull hair through the holes, I find the metal hook is better than the plastic one. I poke through the hole and do a SMALL circle ( with the hook ) to grab the hair and pull it through. After I have pulled the hair through all of the holes I'm using, I will go back through and brush the hair that's been pulled out of the cap before ever applying the highlighting mixture.
Always check the tip of the hook every now and then because I find a build up of plastic on it that needs removed to provide better sharpness of the hook to pierce the holes.
I hope this helps anyone needing it because the color, ease of application, and price are very well worth it.
20 people found this helpful
Show Reviews:
Most Helpful Critical Review
2 out of 5 stars.
Great Blonde Color But Cap and Hook A Nightmare
5 years ago
The Chardonnay box gives a very light, blonde color. However the circles on the cap are barely visible AND the hooks are awful. Forget the plastic one, totally useless. The metal one has such a blunt end that its hard to pierce the cap. After this last use I have sworn off this product due to the cap and hook. Have Loreal staff even tried to use this product? Please darken the circles AND provide a sharper, better hook. The bleach is great however.
9 people found this helpful
Show Reviews:
Customer Images and Videos
Filter Reviews
- color
- purchase
- satisfaction
- results
- disappointing
- price
- ease of use
- packaging
Rating
Age:
Gender:
My eye color:
My hair color:
My complexion:
My undertone:
Locale
Non-Incentivised Reviews
9 to 38 of 44 Reviews.
9 – 38 of 44 Reviews
Most Recent
Indiana
Review 1
Votes 20
Age:35 to 44
Gender:Female
My hair color:Auburn
5 out of 5 stars.
My go-to forever!
5 years ago
I have been using this highlighting kit for years and have never had a problem. I have natural red hair and get so many compliments on the blonde lites.
Note to other users: You cannot use " color remover " to remove blonde/bleach from your hair. Blonde/Bleach IS the color remover.
I always brush my hair and part it the way I usually style it before placing the cap on my head. This will ensure minimal to no tangles.
To pull hair through the holes, I find the metal hook is better than the plastic one. I poke through the hole and do a SMALL circle ( with the hook ) to grab the hair and pull it through. After I have pulled the hair through all of the holes I'm using, I will go back through and brush the hair that's been pulled out of the cap before ever applying the highlighting mixture.
Always check the tip of the hook every now and then because I find a build up of plastic on it that needs removed to provide better sharpness of the hook to pierce the holes.
I hope this helps anyone needing it because the color, ease of application, and price are very well worth it.
Product works well for:Quality, Performance/effect
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Review 1
Votes 5
Age:35 to 44
My hair color:Medium Brown
1 out of 5 stars.
Won't use again.. Plus can't remove color
5 years ago
I used La Petite frost "For longer hair" .
Now I can't remove the color. I have tried to remove these highlights with hair color remover and didn't work out well at all. I even colored over and didn't like how the color turned out I even matched my hair color. Now I used another hair color remover called "OOPS" as I did before. The blonde is still there. It won't come out. There's no solution now. Not happy at all
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
5 years ago
ccc
Hello, Let us help you pick the best product for your haircolor needs! Call our hair professionals at 800-631-7358 and provide the reference number 11487120. We look forward to hearing from you soon!
Omaha, NE
Review 1
Votes 4
Age:65 or over
Gender:Female
My hair color:Light Brown
1 out of 5 stars.
So frustrating!
6 years ago
I put the cap on..then could not get any hair thru the holes with the hook, tried both hooks. Had my husband even try and we both just got frustrated and gave up!!
I have used Preference hair color for many years and have been satisfied with that product, which is why I chose thus L’Oréal product.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
5 years ago
ConsumerCareCenter
Hi Grma sue bee! We are so sorry to hear about your experience with L'Oreal La Petite Frost. Please contact us 1-800-631-7358 M-F 9A-5:30P ET and provide reference #10263270 when you do contact us. We look forward to helping you. Thank you.
Eliot, ME
Review 1
Votes 3
Age:55 to 64
Gender:Female
My hair color:Medium Blonde
5 out of 5 stars.
Loved it!
6 years ago
Easy to use and I obtained great results. Salon look. I may never go back to my colorist!!
Product works well for:Quality, Performance/effect
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Boston,ma
Review 1
Votes 3
Age:65 or over
Gender:Female
My eye color:Green
My hair color:Medium Blonde
My complexion:Medium
My undertone:Warm Undertone
3 out of 5 stars.
The cap
6 years ago
I've been using this product for years ...I love it but the circles on the cap have been getting lighter ...either I'm going blind or you have lightened them so much I can hardly see them..I do my own hair and getting so annoyed...I'm ready to switch to another product...
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 3.0 out of 5
Response from L'Oreal:
6 years ago
consumer care center
Hi Snoopy1- Thank you for your feedback on the cap in the La Petite Frost. Your comments and concerns are very important to us and we will be passing the to our team so that they can make any necessary changes. We thank you for being a loyal L'Oreal customer.
Anoka, MN
Reviews 4
Vote 2
Age:65 or over
Gender:Female
My eye color:Hazel
My hair color:Light Blonde
My complexion:Fair
My undertone:Warm Undertone
5 out of 5 stars.
Easy to use
6 years ago
I purchased the Champagne color and was very happy with the results.
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Ann Arbor, MI
Review 1
Vote 1
Age:55 to 64
Gender:Female
My eye color:Blue
My hair color:Medium Blonde
My complexion:Light
My undertone:Cool Undertone
1 out of 5 stars.
Returning to the store
6 years ago
Got as far as putting the cap on and then the irritation mounted. I have FINE hair. I managed to get TWO strands of hair thru the cap then I struggled around the face area. The holes in the cap just kept getting bigger as I tried to get any significant amount of hair thru the cap. I could only imagine the liquid oozing thru the cap. Cannot express how ticked off I feel right now.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
Consumer Care Center
Hi there! Thanks for reaching out. We appreciate you providing us with your honest feedback. We will be passing this valuable information on to the rest of our team as we are always looking for ways to improve the performance of our products. We hope you will continue to explore our collection and you give our products another try!
Review 1
Votes 2
Age:35 to 44
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Medium
My undertone:Warm Undertone
1 out of 5 stars.
Bring the old version back!!
6 years ago
I have used this product for years and loved it. They have changed the cap and now there is no guide lines for which holes to pull through. Also, the circles are too light to see when looking in a mirror for the top/back of the head. I did not realize that there was 2 packets of lightening powders and once I found the second (after already finishing up) I wasn’t sure if I should have used both, or if the second one was a mistake. There is no longer a cap to cover the highlighted pieces. The only thing that I liked about the new version is that you get less when choosing your hair length so that there is less waste. Overall, so disappointed and will no longer be a customer.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
Loreal
Thank you for contacting L'Oreal and sharing some feedback with us on our La Petite Frost. We appreciate you sharing your personal experience and will be sharing it with others on our team. We hope you keep using our products in the future!
Michigan
Review 1
Votes 2
Gender:Female
My hair color:Dark Brown
1 out of 5 stars.
Not happy!!!
7 years ago
I just bought this product and was excited to use it! I used it and I did absolutely nothing and the product itself was really thick like toothpaste. I’m very upset about this!
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
L'Oreal Paris
We are very sorry to hear about your experience with our La Petite Frost Highlighting Kit. Please give us a call at 800.631.7358 M-F 9-7 EST and provide reference #81020121 when you call. We'd like to help.
Austin, TX
Review 1
Votes 9
Age:45 to 54
Gender:Female
My eye color:Green
My hair color:Light Brown
My complexion:Light
My undertone:Warm Undertone
5 out of 5 stars.
Love Affair with La Petite Frost
7 years ago
I love La PEtite Frost. I have been using it for years. H75 Chardonnay gives my medium brown hair the perfect highlights to regain the blonde I had as a child. It is never brassy, and always works perfectly. And the smell of the conditioning shampoo...is heavenly.
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Arizona
Review 1
Vote 3
Age:55 to 64
Gender:Female
My eye color:Light Brown
My hair color:Soft Black
My complexion:Medium
My undertone:Neutral Undertone
4 out of 5 stars.
Upset Customer
7 years ago
Purchased the H55 Creme Caramel for highlights for a friend. Put the cap on their head to pull hair through the holes. The cap was so tough to get through using both the metal and the plastic picks through. It is the worst time I have ever had highlighting someones hair in 15 years. You had to almost shove the pick through the holes to pull hair through. Very upset customer.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 4.0 out of 5
Philadelphia, PA
Review 1
Vote 2
Age:55 to 64
Gender:Female
My eye color:Hazel
My hair color:Dark Brown
My complexion:Medium
My undertone:Neutral Undertone
3 out of 5 stars.
hook snapped
7 years ago
I have been buying this product for years, this time i was definitely disappointed. The plastic hook into two pieces and I was unable to use it, so I had to use the metal one,which did not work for me, also the cap split on the seam line. Will probably give it one more chance, but not sure if I will use again
Would you purchase this again:Yes
No, I do not recommend this product.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 3.0 out of 5
Response from L'Oreal:
7 years ago
Consumer Care Center
Hi! Thanks for reaching out to us regarding your experience with La Petite Frost. We're sorry to hear that the hook broke and the cap had a split in the seam. We appreciate the time you have taken and will share your comments with others in the company. We hope you will continue to use and enjoy our products.
WA
Review 1
Votes 4
Age:35 to 44
Gender:Female
My eye color:Hazel
My hair color:Auburn
My complexion:Fair
My undertone:Warm Undertone
2 out of 5 stars.
Missing stuff
7 years ago
I bought this to highlight my son's hair and it had 2 packets of the powder and didn't have a developer. I've used it before and was happy but disappointed today.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal:
7 years ago
L'Oreal Consumer Care
Hi Stephanie_L! We are sorry to hear that you were missing a developer from your highlighting kit. While the 2 packets of powder is normal, missing a developer is not! Please call our toll free number so that we can further assist you at 1-800-631-7358 Mon-Fri 9:00-7:00 ET. Your reference number is 04593637. We look forward to hearing from you!
New Jersey, USA
Review 1
Votes 3
Age:55 to 64
Gender:Female
My eye color:Dark Brown
My hair color:Medium Brown
My complexion:Medium
My undertone:Warm Undertone
2 out of 5 stars.
didn't work
8 years ago
i have used this before and had good results but this time kept it on for 70 minutes and absolutely nothing.. very disappointed. my hair looks no different. don't know if i'll waste my money again. will try some other brand
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 3.0 out of 5
Response from L'Oreal:
8 years ago
Consumer Care Center
Hi gscarpone, Thank you for reaching out! We'd love to help. Please call our toll free number 800-631-7358 M-F 9a-7p EST and provide the reference #04453470. We look forward to your call!
North Andover, MA
Reviews 3
Votes 9
My eye color:Light Brown
My hair color:Medium Brown
My complexion:Light
5 out of 5 stars.
easy to use
8 years ago
I used this one to add more highlights on top of my existing ones to add more volume and style. It was easy to use and the amount was just right for me. The color came out great. Tip. I stayed a little bit longer than recommended time on the instruction sheet to get deeper highlight result.
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Minnesota, United States
Review 1
Vote 2
Age:45 to 54
Gender:Female
My eye color:Hazel
My hair color:Dark Blonde
My complexion:Light
My undertone:Warm Undertone
1 out of 5 stars.
Hair Highlight kit
8 years ago
I used this kit on my daughter and was so disappointed. Her hair started smoking and got really hot!
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
8 years ago
L'oreal Consumer Care
Hello! This is a very unusual occurrence and we'd like to help you with this the best way that we can. Please contact us at 800-631-7358 and provide reference #03876216. We look forward to your call!
Pennsylvania, United States
Review 1
Votes 9
Age:35 to 44
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Fair
My undertone:Neutral Undertone
1 out of 5 stars.
Missing products
8 years ago
I bought this highlight kit and was excited to use it and it was missing the highlighting powder not happy
Would you purchase this again:Yes
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal:
8 years ago
CCC
We're so sorry for your experience. Let us make it right. Please call us at our toll free # 800-631-7358. Monday through Friday 9:00am - 7:00 pm EST. Please provide the rep answering your call with the reference # 3462885. We look forward to hearing from you.
,
Review 1
Votes 16
Age:65 or over
Gender:Female
My eye color:Dark Brown
My hair color:Medium Brown
My complexion:Medium
My undertone:Cool Undertone
5 out of 5 stars.
Exceptional product
8 years ago
Have used the product for several years, excellent results, no surprises, hair is soft supple.
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Scottsville , KY
Review 1
Votes 8
Age:25 to 34
Gender:Female
My eye color:Dark Brown
My hair color:Auburn
My complexion:Medium
My undertone:Neutral Undertone
1 out of 5 stars.
Not so happy
8 years ago
I have bought this exact box every month and never had a problem, until now. There was very little mixture so I didn't have enough for my hair . I only used one box before and now I have to buy another one . Which is wrong. I don't understand what u did different bc it still looks the same. Just less mixture
Would you purchase this again:Yes
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal:
8 years ago
ccc
Hi there! We are sorry for the experience you had with La Petite Frost. Please contact L'Oreal at 1-800-631-7358 M-F 9AM-7PM ET as there is no formulation change. Thank you.
Alabama, United States
Review 1
Votes 18
Age:25 to 34
My eye color:Hazel
My hair color:Medium Brown
My complexion:Fair
My undertone:Neutral Undertone
1 out of 5 stars.
Horrible
8 years ago
I bought this item and got the one for dark hair and it did NOTHING!!!!! I will never buy this product again!
This review was submitted as a sweepstakes entry:No
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
8 years ago
L'Oreal Consumer Care
Hello Leah0408! We are sorry that you did not get the desired results. If the product was mixed incorrectly or was not able to oxidize that is why there would be no change on the hair. We hope this is helpful in the future!
Long Island, NY
Review 1
Vote 1
Age:55 to 64
Gender:Female
My eye color:Blue
My hair color:Light Brown
My complexion:Fair
My undertone:Cool Undertone
3 out of 5 stars.
Decent results but fumes made me sick
9 years ago
Just a warning...if you're sensitive to smells and chemicals think twice about bleaching your hair with this. My hair turned out pretty good, but the fumes made me dizzy, lightheaded and nauseous. I did use it in a very well ventilated area, but it was still very strong. Will not purchase this again.
This review was submitted as a sweepstakes entry:No
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 3.0 out of 5
Response from L'Oreal:
9 years ago
L’Oreal Consumer Care
We are sorry to hear this and would love to help! Please call us @ 888.448.9617 M-F 9am-5:30pm EST and give the reference number 2486436. It would help to have the product with you when you call. We look forward to assisting you.
New York
Review 1
Votes 4
Gender:Female
My eye color:Blue
My hair color:Dark Blonde
My complexion:Fair
My undertone:Warm Undertone
4 out of 5 stars.
Easy to use
9 years ago
I used this product on my daughter's naturally blonde hair which varies in color from light to very dark blonde to give her more highlights. I have been using it for over a year alternating between H85 and H75 to keep her hair looking as natural as possible. When applying the dye to any hair that is already treated I make a point of only coloring the untreated hair i.e. avoiding the ends. This seems to work. All up it has been very easy way to give her the look she wanted at a inexpensive cost.
This review was submitted as a sweepstakes entry:No
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
,
Review 1
Vote 5
Age:45 to 54
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Light
2 out of 5 stars.
Plastic cap liner
9 years ago
It was not the brand but the product equipment that was inferior.
This review was submitted as a sweepstakes entry:No
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal:
9 years ago
ccc
Hi! We are sorry to hear about your experience and would love to help! Please call us @ 888.448.9617 M-F 9am-5:30pm EST and give the reference number 2059103. It would help to have the product with you when you call.
Derby, New York
Review 1
Votes 6
Age:45 to 54
Gender:Female
My eye color:Light Brown
My hair color:Light Brown
My complexion:Medium
My undertone:Warm Undertone
4 out of 5 stars.
Excellent results.
9 years ago
I purchased this product hoping I would get good results.The hardest part I experienced is having a hard time pulling hair through cap. I have very thin hair and I think that was the problem. But the results were fabulous. I had light brown hair and wanted blonde highlights. I keep doing a strand test and my hair processed in 20 minutes. I love the color highlights it gave me and what a great value.
This review was submitted as a sweepstakes entry:No
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Rhode island
Review 1
Votes 5
Age:45 to 54
Gender:Female
My eye color:Blue
My hair color:Medium Brown
My complexion:Medium
My undertone:Neutral Undertone
1 out of 5 stars.
Upset
9 years ago
Twice I've used this and twice was missing items can't return it when I've used the cap and then other time got all the way threw and no cape to put on at the end
This review was submitted as a sweepstakes entry:No
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
9 years ago
ccc
We're sorry to here this! It sounds like you might be mixing up the La Petite Frost with the Frost & Design. While both are frosting kits, they don't come with the same components. There is no over cap for the La Petite Frost, for example. (refer to the instruction sheet to see what comes with the kit)
Review 1
Vote 4
1 out of 5 stars.
11 years ago
Extremely disappointed in this product! I've been frosting my hair for over 20 years using another product, but tried this one for the first time-Bad experience. The Cap was completely WORTHLESS!! NOTHING like advertisement on the Box. I threw Cap away out of frustration & used comb like other review I read. I ended up with yellow spots & I kept on for an hour!
"Hi- Precision Pull- through cap?" Hardly. . .
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Response from L'Oreal:
11 years ago
CCC
Sorry you did not have a good experience. We would love to help and have the opportunity to speak with you. Please call us at 800.631.7358 M-F 9-7pm est. Use ref# 7663888
Take care and hope to talk with you soon!
Review 1
Votes 9
My hair color:Bleach Blonde
My eye color:Hazel
My undertone:Neutral Undertone
4 out of 5 stars.
12 years ago
I used this product on my non-color-treated hair. I had cut off all my previously color-treated hair and my new growth (untreated natural color) was a mousy brown with some subtle auburn undertones.
(I want to note here that I tried last year to go blonde at home, just a few weeks after coloring it dark brown. I got it to lift using some Clairol/L'Oreal blonde products, but I never got it above light orange...I then took myself to a salon and waited a year before doing anything at all to my head.)
So, I actually used this kit to lighten my entire head of thick, wavy pixie-cut hair. The mixture was barely enough for my whole head (which is pretty good, considering this is meant for just highlights). I was able to lift my natural mousy brown color to a very, very pale yellow (like the inside of a banana peel). It is important to note that I made certain to color my hair as thoroughly and evenly as possible.
The reason I used this box dye to go blonde (instead of picking up some lightener & developer) is because I saw that it came with a toning solution, which is AMAZING because toners are absolutely necessary for natural-looking blonde color, no matter what shade. The toning lotion that came in the box perfectly counteracted the yellow in my hair, enabling me to go almost-platinum in under three hours. The color I have now is a light natural blonde with a touch of coolness ("ash") to it, thanks to the toner.
Of course, keep in mind this would have taken much longer had I used this on color-treated hair, and I would have definitely needed a few boxes, and probably a separate bottle of toner. My hair had been washed and air-dried (no products, no styling) every day for almost a year, so it was extremely healthy and took very well to this radical lightening treatment.
L'Oreal, PLEASE PLEASE include toning with your other blonde products!! It's the ONLY way to get rid of the yellow and orange color that happens due to lightening, and it will help all of us achieve more natural-looking results, as you so attractively promise on your box.
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Review 1
Votes 5
My hair color:Medium Blonde
My eye color:Blue
My undertone:Neutral Undertone
5 out of 5 stars.
12 years ago
I went with a short wispy haircut at age 49...soon to be 50, and I just needed a little kick in my strawberry blonde hair. The La Petite Frost was AWESOME! Just the right color, right amount and left my hair very soft and natural. Highly recommend this product.
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Review 1
Votes 9
5 out of 5 stars.
12 years ago
I have been using this product for years! I have short hair and it doesnt leave my hair feeling unhealthy or coarse. If I had anything negative to say about it, it would be the cap. The cap used to have clearly visible black circles but then changed to very light invisible silver circles that are very hard to see. I usually use the same cap over and over to keep from having to punch holes in it every time and also have to draw my own circles either in red or black permanent marker. In reading other reviews, I see others have problems with cap as well. Keep up the great product L'Oréal but improve the cap, or go back to visible circles!
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Review 1
Votes 8
My hair color:Dark Blonde
My eye color:Hazel
My undertone:Warm Undertone
5 out of 5 stars.
12 years ago
This product is by far the Best at home highlighting kit available for short hair. No orange or brass, just perfectly placed honey blonde highlights for less than $10 dollars! I hope this product is forever available!
Would you purchase this again:No
Yes, I recommend this product.
Helpful?
9 – 38 of 44 Reviews
