Hi There, We are sorry to hear that your favorite product was discontinued. We know how disappointing this is. We will be sharing your disappointment to the correct department of our team. We hope you will find a new product to replace your old favorite soon!
Reviews
Most Helpful Favourable Review
5 out of 5 stars.
13 years ago
Love this gel! I never get any white flakes or helmet head :) it actually leaves my hair really soft and smells good - like fresh laundry kinda! I have been buying it for many years.
6 people found this helpful
Show Reviews:
Most Helpful Critical Review
1 out of 5 stars.
Not an alternative to Mlting Gel
6 years ago
Eating gel was a manageable flexible hold with a light feel. I used it for many years. This product is no better than the other gel products available from the grocery store shelf. Melting gel helped L’Oréal stand out from the competitors with a product that was different and very reliable. Clean gel is not that product. Bring back the melting gel and bring back lost customers
16 people found this helpful
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- 25 to 34
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1 to 8 of 50 Reviews.
1 – 8 of 50 Reviews
Most Recent
- Most Relevant
- Most Helpful
- Highest to Lowest Rating
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- Most Recent
FL
Review 1
Votes 6
Age:45 to 54
Gender:Female
My eye color:Green
My hair color:Medium Brown
My complexion:Fair
My undertone:Neutral Undertone
1 out of 5 stars.
Not Melting Gel Substitute
a year ago
Please bring back melting gel! It’s a decade later and people STILL begging you to bring it back or make a “new” product with the old melting gel formula. With this many requests you have to wonder is L’Oréal unable to swallow their pride and admit it shouldn’t have been discontinued or something? Never seen a following like this before for a drug store hair product. Is there a Kerastasse product that’s the old melting gel at double the price? Please share the name if so. I will buy it.
Would you purchase this again:No
Helpful?
Review 1
Votes 0
4 out of 5 stars.
No Travel Size
a year ago
Great product but they don't make an airplane restricted travel size in 3oz or less. 1.25 or 2oz sizes are needed.
Helpful?
San Antonio
Review 1
Vote 1
Age:45 to 54
Gender:Male
My eye color:Light Brown
My hair color:Soft Black
My complexion:Medium
My undertone:Neutral Undertone
1 out of 5 stars.
I loved the 80s/90s lemon scent.
2 years ago
I just don’t like the “clean smell”. Bring back the old formula from the 80s and 90s. It used to smell lemon like and Walmarts styling fiber strong hold has this exact smell. However, it is not as good as the old gel.
Would you purchase this again:No
Helpful?
Review 1
Votes 5
Age:65 or over
Gender:Male
My eye color:Blue
My complexion:Light
My undertone:Neutral Undertone
1 out of 5 stars.
Bring Back Melting Gel
3 years ago
This product is not a good substitute for Melting Gel. L'Oreal, you need to admit your mistake and bring back Melting Gel. I am reluctantly looking elsewhere to replace Melting Gel. L'Oreal are you listening?
Would you purchase this again:No
Helpful?
San Francisco, CA
Review 1
Votes 4
Age:45 to 54
Gender:Male
My eye color:Hazel
My hair color:Light Brown
My complexion:Light
My undertone:Cool Undertone
1 out of 5 stars.
No Good
3 years ago
Not good at all. Melting Gel was a lot better and not as sticky and stiff as this one is.
I am not sure why Loreal would not bring back Melting Gel. It had a strong hold, mild smell, allowed the hair not to look natural.
Would you purchase this again:No
Helpful?
Houston, TX
Review 1
Votes 8
Age:35 to 44
Gender:Male
1 out of 5 stars.
Nowhere close to melting gel
3 years ago
This is not an alternate to melting gel. I am sure your marketing team is seeing sales numbers and saying oh this is working but mind it half of those purchases are a result of customer mistaking the product as same as melting gel. Bring melting gel back and keep this SKU for customers who like this one
Would you purchase this again:No
Helpful?
Review 1
Votes 7
1 out of 5 stars.
Bring back the old melting gel
3 years ago
I used to use this product every day. Untill they discontinued it. What a shame. Bring it back please.
Helpful?
Review 1
Votes 12
1 out of 5 stars.
Not clean
3 years ago
Not clean. Is there anything with the same ingredients as the melting gel? Under a new name? I don’t have patience to try them all. Ready to move on to a different brand.
Helpful?
1 – 8 of 50 Reviews
Reviews
Most Helpful Favourable Review
5 out of 5 stars.
13 years ago
Love this gel! I never get any white flakes or helmet head :) it actually leaves my hair really soft and smells good - like fresh laundry kinda! I have been buying it for many years.
6 people found this helpful
Show Reviews:
Most Helpful Critical Review
1 out of 5 stars.
Not an alternative to Mlting Gel
6 years ago
Eating gel was a manageable flexible hold with a light feel. I used it for many years. This product is no better than the other gel products available from the grocery store shelf. Melting gel helped L’Oréal stand out from the competitors with a product that was different and very reliable. Clean gel is not that product. Bring back the melting gel and bring back lost customers
16 people found this helpful
Show Reviews:
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Filter Reviews
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Rating
- 1 star
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Age:
- 18 to 24
- 25 to 34
- 35 to 44
- 45 to 54
- 55 to 64
- 65 or over
Gender:
- Male
- Female
- Non-binary
- Prefer not to answer
My eye color:
- Blue
- Green
- Hazel
- Light Brown
- Dark Brown
My hair color:
- Bleach Blonde
- Light Blonde
- Medium Blonde
- Dark Blonde
- Copper
- Auburn
- Mahogany
- Burgundy
- Light Brown
- Medium Brown
- Dark Brown
- Darkest Brown
- Soft Black
- Black
My complexion:
- Fair
- Light
- Medium
- Deep
My undertone:
- Warm Undertone
- Neutral Undertone
- Cool Undertone
Locale
- English
- español
- English (United States)
9 to 38 of 50 Reviews.
9 – 38 of 50 Reviews
Most Recent
- Most Relevant
- Most Helpful
- Highest to Lowest Rating
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- Most Recent
Salyersville, Ky.
Review 1
Votes 6
Age:65 or over
Gender:Male
My eye color:Blue
My hair color:Medium Brown
My complexion:Medium
My undertone:Neutral Undertone
5 out of 5 stars.
Great Product
4 years ago
Really like this product. Has just right amount of hold with a natural look and clean feel.
Would you purchase this again:Yes
Helpful?
Queens, NY
Reviews 2
Votes 0
Age:55 to 64
Gender:Female
My eye color:Dark Brown
My hair color:Dark Brown
My complexion:Light
My undertone:Warm Undertone
4 out of 5 stars.
OMG BEST GEL EVER!
4 years ago
I've tried other brands & this one leaves no residue & doesn't make my fine wavy hair oily like some other products. Just not crazy about the smell. Should be fragrance-free. At lease the smell dissipates quickly. Works great but, then again, I never tried the "melting" hair gel everyone is raving about but was discontinued.
Would you purchase this again:Yes
Helpful?
New Hampshire
Review 1
Votes 7
Age:45 to 54
Gender:Male
Hair LengthShort
Hair TypeStraight
Hair TextureThick
1 out of 5 stars.
Not a good Melting Gel alternative
5 years ago
Too thick, it's not like the melting gel, which they push as an alternative.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
5 years ago
ConsumerCareCenter
Hi there! We appreciate you sharing your thoughts regarding L'Oreal Studio Line Clean Gel. We are sorry it did not meet your expectations. Your comments will be shared with the Marketing Team. Thank you.
Chicago
Review 1
Votes 9
Age:45 to 54
Gender:Male
Hair LengthMedium
Hair TypeWavy
Hair TextureFine
1 out of 5 stars.
Thick and Way too Sticky - like clear glue
5 years ago
Very disappointed. Wonder who at L'Oreal is responsible for suggesting this product as an alternative for the Melting Gel. I tried it and its texture is not even close. Like comparing hockey to bowling - Yeah there both sports, but ... Please bring back the Melting Gel and I will order 30 of them.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
5 years ago
L'Oreal
Hi. Thank you for reaching out to L'Oreal and sharing your comments on the Clean Gel. Feedback from our consumers is very important to us and helps us improve all of our products! We apologize that you did not end up liking this product and appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!
Cold Spring, MN
Review 1
Votes 0
Age:55 to 64
Gender:Female
Hair LengthShort
Hair TypeStraight
Hair TextureThick
4 out of 5 stars.
Studio Line Clean Gel is great gel!
5 years ago
I love the strong hold! My hair is stubborn and straight so it works great for me. My one complaint is the plastic cover on the tube. I've dropped two containers on the floor and your brittle cover always breaks in half. My suggestion is to make a more durable cover for product enhancement.
Product works well for:Strong hold
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Saint Paul, MN
Review 1
Vote 1
Age:25 to 34
Gender:Male
Hair LengthMedium
Hair TypeStraight
Hair TextureThick
5 out of 5 stars.
Amazing for medium length hair
5 years ago
I had to write a review, because I'm shocked that there are so many 1 star reviews. Perhaps they are fake reviews from a competitor? I have used this product for a while now and can say that it provides excellent hold to my hair (men's medium length hair) w/o looking greasy like some of the other hair gels out there. The best time to put it on is right after you shower, then use a comb.
Product works well for:Strong hold
Would you purchase this again:Yes
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Review 1
Votes 6
Age:45 to 54
Gender:Female
Hair LengthLong
Hair TypeWavy
Hair TextureFine
1 out of 5 stars.
Does not compare to melting gel!
5 years ago
I feel the same as many others. The melting gel was awesome! This clean gel is not a replacement...does not come close. It's sticky and heavy. Please listen to the consumers. I will definitely purchase again if you bring it back but I am not buying the clean gel ever again.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal:
5 years ago
Consumer Care Center
Hi there! We appreciate your feedback on our Clean Gel. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers is very important to us and helps us improve all of our products. We thank you for giving this product a try as we will be passing on your comments to others on our team.
New York, NY
Review 1
Votes 5
Age:35 to 44
Gender:Male
Hair LengthMedium
Hair TypeStraight
Hair TextureThick
1 out of 5 stars.
Terrible
5 years ago
I have been using their Melting gel for years. Just don't understand why would they discontinue it and replace with this CRAPPY version. I have tried the "CLEAN" gel and hate it.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
5 years ago
CCC
Hi av2021! Thank you for using Clean Gel and sharing your experience. We are sorry that you feel this is a crappy version of a gel. We do understand how disappointing and frustrating it may be when a product that has worked so well for you in the past is no longer available. Feedback from our customers are important to us when making decisions about our products and services. We appreciate yours, and will be sharing it with others in our company.
philadelphia, pa
Review 1
Votes 4
Age:35 to 44
Gender:Female
Hair LengthLong
Hair TypeCurly
Hair TextureThick
1 out of 5 stars.
No Substitution for Melting Gel!
5 years ago
This gel was horrible and sticky and in no way a comparison to Melting Gel. Melting Gel was the best hair product I've ever used and I BEG YOU to bring it back!!!!
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
5 years ago
consumer care center
Hi there Msgraves82! We do understand how disappointing and frustrating it may be when a product that has worked so well for you in the past is no longer available. We always appreciate hearing what the consumers are looking for in a styling product and value the direct feedback!
Massachusetts
Review 1
Votes 4
Age:35 to 44
Gender:Female
Hair TypeCurly
Hair TextureFine
1 out of 5 stars.
NOT like melting gel
5 years ago
This is not a good replacement for The melting gel (discontinued). I had used Melting Gel religiously for years — it was the only gel that controlled my fine curly hair without weighing it down or making it feel weird. Everything else (like this clean gel) leaves my curls limp and frizzy. I’ve spent a small fortune trying to find a replacement. This has been so disappointing — PLEASE bring back the melting gel as it was. It was perfect.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
5 years ago
ccc
Hi There, We are sorry to hear that your favorite product was discontinued. We will be sharing your disappointment to the correct department of our team. We hope you will find a new product to replace your old favorite soon!
Pittsburgh
Review 1
Votes 4
Age:35 to 44
Gender:Female
Hair LengthMedium
Hair TypeCurly
Hair TextureThick
3 out of 5 stars.
Missing Melting Gel
6 years ago
Clean Gel is not Melting Gel, which I miss. This is not a good substitute for curly hair. Please bring back melting gel
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 4.0 out of 5
Response from L'Oreal:
6 years ago
L'Oreal Consumer Care
Hello! Thank you for sharing a review regarding the Studio Line Clean Gel. As consumers ourselves, we understand how disappointing it can be when an old favorite is no longer available. We’re sorry for the inconvenience. While we don't currently have an exact replacement to suggest to you, our creative teams are hard at work coming up with new and exciting products. We hope that you will find a replacement for your old favorite soon.
Review 1
Votes 3
Age:35 to 44
Gender:Male
Hair LengthShort
Hair TypeStraight
Hair TextureDense
1 out of 5 stars.
Bring back Melting Gel
6 years ago
Clean is no substitute. Everyone else agrees. Bring back Melting Gel.
Would you purchase this again:No
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ccc
Hi There, We are sorry to hear that your favorite product was discontinued. We will be sharing your disappointment to the correct department of our team. We hope you will find a new product to replace your old favorite soon!
PACNW
Review 1
Votes 4
Age:55 to 64
Gender:Female
Hair LengthMedium
Hair TypeTight Curl
Hair TextureFine
2 out of 5 stars.
Bring Back the Melting Gel!
6 years ago
I have been using the Melting gel for over a decade and it's the only product that works with my unruly very curly semi-frizzy hair, leaving it super soft when it dries. The Clean gel, Invisi-gel and all the others leave my hair feeling like a crusty helmet. Please bring back the Melting Gel. THAT is the only product that is different than the rest.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal:
6 years ago
ccc
Hi There, We are sorry to hear that your favorite product was discontinued. We will be sharing your disappointment to the correct department of our team. We hope you will find a new product to replace your old favorite soon!
Baltimore
Review 1
Votes 4
Age:45 to 54
Gender:Male
Hair LengthShort
Hair TypeWavy
Hair TextureFine
1 out of 5 stars.
No replacement for melting gel
6 years ago
Even cut with a significant amount of water, this is thick, binds hair together and leaves a crunchy feel. Not cut at all, this is similar to styling paste. Used Melting Gel for a decade and now have to go to a different brand. Great decision
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ccc
Hi There, We are sorry to hear our Clean Gel is not your new favorite. Feedback from our consumers is very important to us and we appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!
Ny
Review 1
Votes 6
Gender:Female
Hair LengthLong
Hair TypeCurly
Hair TextureFine
1 out of 5 stars.
Bring back Melting Gel!
6 years ago
This is a sticky and thick formula. It’s horrible for my curly hair. Melting gel was the best gel ever! It was my holy grail product! It was an ideal thin non sticky formula that gave my curls definition and hair didn’t feel hard or sticky. Please bring it back! This Clean Gel is NOT a substitute! It’s like any other generic thick gel. Discontinue this and bring back Melting Gel please!
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ccc
We are sorry to hear that your favorite product was discontinued. We will be sharing your disappointment to the correct department of our team. We hope you will find a new product to replace your old favorite soon!
California
Review 1
Votes 5
Age:55 to 64
Gender:Female
Hair LengthMedium
Hair TypeStraight
Hair TextureFine
1 out of 5 stars.
Terrible
6 years ago
Bring back the melting gel. This one is terrible. It's thick, pasty and doesn't spread well plus it doesn't hold. If I put alot in it holds but feels gunky in my hair. I loved the melting gel, used it for many many years. Please bring it back.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ccc
Hi There, We are sorry to hear that your favorite product was discontinued. We will be sharing your disappointment to the correct department of our team. We hope you will find a new product to replace your old favorite soon!
Los Angeles, Ca
Review 1
Votes 5
Age:45 to 54
Gender:Male
Hair LengthShort
Hair TextureThick
1 out of 5 stars.
Terrible
6 years ago
This is not comparable to melting gel at all. Does not work for curly hair. It leaves hair clumpy and doesn’t blend into hair. Do not waste your money. Bring back the melting gel line please!
Product works well for:Hair Straightening
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal:
6 years ago
ccc
Hi There, We are sorry to hear that your favorite product was discontinued. We will be sharing your disappointment to the correct department of our team. We hope you will find a new L'Oreal product to replace your old favorite soon!
California
Review 1
Votes 5
Age:55 to 64
Gender:Male
Hair LengthShort
Hair TypeWavy
Hair TextureThick
1 out of 5 stars.
Please Bring Back Melting Gel
6 years ago
I have several of your product and none of them compare to Melting Gel. Clean Gel is definitely not a substitute.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Florida
Review 1
Votes 5
Age:45 to 54
Gender:Female
Hair LengthLong
Hair TypeWavy
Hair TextureFine
1 out of 5 stars.
We beg you, bring back Melting Gel
6 years ago
We BEG you, please bring back melting gel .....or make it available for online purchase only. It appears you have enough people here to be able to run a batch and have it sell out. These recommended alternatives do not work. If you really think the formula is worthless then publish it online like Chicfila did with their coleslaw recipe. I guarantee someone like me will go get it made.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ccc
Hello! We are sorry to hear that your favorite product was discontinued. We will be sharing your disappointment to the correct department of our team. Thanks for your interest in L'Oreal!
OKLAHOMA
Review 1
Votes 10
Age:55 to 64
Gender:Male
Hair LengthShort
Hair TypeStraight
Hair TextureFine
1 out of 5 stars.
CLEAN GEL
6 years ago
CLEAN GEL IS A TERRIBLE SUBSTITUTE FOR MELTING GEL.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ccc
Hi There, We are sorry to hear this product is not your new favorite. Feedback from our consumers is very important to us and we appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!
PA
Review 1
Votes 8
Age:45 to 54
Gender:Male
Hair LengthMedium
Hair TypeStraight
Hair TextureThick
2 out of 5 stars.
Bring back Melting Gel
6 years ago
This gel is not a substitute for Melting Gel which was discontinued. Please bring back Melting Gel. The Clean Gel is sticky and gross.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal:
6 years ago
ConsumerCareCenter
Hi Scloop! We appreciate you sharing your thoughts regarding L'Oreal Clean Gel. We are sorry it did not meet your expectations. We will forward your comments to the Marketing Team regarding Melting Gel & Clean Gel. Visit lorealparisusa.com to see all the products we offer. Thank you.
philadelphia
Review 1
Votes 10
Age:45 to 54
Gender:Female
Hair LengthLong
Hair TypeCurly
Hair TextureThick
1 out of 5 stars.
No Substitute for Melting Gel
6 years ago
I've read all the negative reviews for Clean Gel and completely agree that this is a terrible substitute for your discontinued Melting Gel product, which I used for many years until I could no longer find it. It was my favorite hair care product and always made my long curly red hair look fantastic. I used to get so many compliments and I always recommended Melting Gel. I would sincerely like to know why L'Oreal discontinued it. Please don't bother with the typical "we're sorry to hear..." response. I've read all those. What does your "team" have to say? It would be great if you could reach out to your loyal customers with some explanation? And if you could please provide a good substitute (even if it's not your product) that would be great. I've tried a bunch of others but have not found a product that even comes close to leaving my hair as soft, shiny and frizz-free as Melting Gel.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
consumer care center
Hi olivetree- We are sorry to hear that you did not enjoy using the Clean Gel and understand how frustrating it is when a product is no longer being made. Perhaps we can suggest trying the Lock It Clean Style Gel http://tinyurl.com/w2hrnxp . Perhaps this would be a better match for your hair. Let us know if this works better for you!
New Jersey
Review 1
Votes 4
Age:65 or over
Gender:Male
Hair LengthShort
Hair TypeStraight
Hair TextureFine
1 out of 5 stars.
Not the same as Melting Gel
6 years ago
As others have said, Melting Gel was great. Clean gel is sticky. I bought a tube, used it once and threw it away. A complete waste of money. Please bring back Melting gel. In the meantime, I will try other competitors.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
consumer care center
Hi Markb- Thank you for sharing with us some feedback on our Clean Gel. We are sorry to hear that this product did not leave you with the results in which you expected. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products.
Seattle
Review 1
Votes 4
Age:35 to 44
Gender:Female
Hair LengthLong
Hair TypeTight Curl
Hair TextureFine
1 out of 5 stars.
Bring back Melting Gel Please!!
6 years ago
I have been using and preaching about Melting Gel for 15 years. I have tried other expensive alternatives and there is literally nothing on the market that compares. Clean Gel is not the same and a terrible replacement. If you will not bring back Melting Gel (but please do!!) can you please advise your customers what ingredient in Melting Gel made it so unique so we can seek out a better alternative?? I have curly hair and HATED it until I found Melting Gel. It changed how I felt about my hair and I’m desperate to get it back. Thank you!
Product works well for:Curl definition, Frizzy Hair, Volume, Shiny Hair, Blowouts
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ConsumerCareCenter
Hi Athena44! We appreciate you sharing your thoughts regarding Clean Gel and Melting Gel. We know how disappointing it is when a favorite product is discontinued. We will forward your comments to the team responsible for the products. Thank you for taking the time to write a review!
Waukesha, Wisconsin
Review 1
Votes 4
Age:45 to 54
Gender:Female
Hair LengthLong
Hair TypeWavy
Hair TextureThick
1 out of 5 stars.
No...I want the Melting Gel again
6 years ago
This is listed as an alternative to Melting Gel. This has none of the holding power that the Melting Gel had. The ingredients aren't similar. I really wish they'd bring it back.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
L'Oreal
We appreciate your interest in L'Oreal Melting Gel and will be sharing your feedback with our product teams.
Waco, TX
Review 1
Votes 4
Age:55 to 64
Gender:Male
My eye color:Hazel
My hair color:Medium Brown
1 out of 5 stars.
Please Bring Back the Melting Gel
6 years ago
I was afraid this might happen one day...I've been using the Studio Line Melting Gel - Strong Hold for as long as I can remember. It was wonderful...held my hair in place without any stiffness whatsoever. The Clean Gel recommendation is a poor substitute. Too stiff and sticky. I tried may other gels before finding the Melting Gel product. I guess I will be forced to start hunting for one again. It's hard to believe L'oreal would discontinue a product that worked so well and so much better than anything from your competitors. PLEASE consider bring the Melting Gel product back to market!!!!
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ConsumerCareCenter
Hi RG1! We appreciate you sharing your thoughts regarding L'Oreal Studio Line Clean Gel and L'Oreal Melting Gel. We will forward your comments to the team responsible for the products. Visit lorealparisusa.com to see all the products we offer. Thank you!
Madison, WI
Review 1
Votes 6
Age:35 to 44
Gender:Male
My hair color:Medium Brown
1 out of 5 stars.
Please bring back MELTING Gel
6 years ago
I've been using the L'OREAL Melting Gel for as long as I can remember...at least 20 years. I tried the Clean Gel and it doesn't even compare and I won't ever use again. Unfortunately I'm in search of a replacement. Please bring the Melting Gel back into my life.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
Consumer Care Center
Hey Joe! As consumers ourselves we understand how disappointing it can be when an all time favorite is no longer available for purchase. We assure you that we will be passing your disappointment along to the rest of our team for consideration. We hope that in the near future we create a product that suits your needs.
Ohio
Review 1
Votes 16
Age:45 to 54
Gender:Male
My eye color:Hazel
My hair color:Medium Brown
My complexion:Fair
1 out of 5 stars.
Not an alternative to Mlting Gel
6 years ago
Eating gel was a manageable flexible hold with a light feel. I used it for many years. This product is no better than the other gel products available from the grocery store shelf. Melting gel helped L’Oréal stand out from the competitors with a product that was different and very reliable. Clean gel is not that product. Bring back the melting gel and bring back lost customers
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
ConsumerCareCenter
Hi Shupejt! We appreciate you sharing your thoughts regarding L'Oreal Clean Gel and L'Oreal Melting Gel. Thank you for taking the time to write a review. We are sorry the Clean Gel did not meet your expectations. We will forward your comments to the team responsible for the products. Thank you!
Wall, NJ
Review 1
Votes 11
Age:65 or over
Gender:Male
My eye color:Dark Brown
My hair color:Dark Brown
My complexion:Light
My undertone:Neutral Undertone
1 out of 5 stars.
Horrible gel
6 years ago
I’ve been using your melting gel for many years. It wasn’t sticky and it didn’t leave my hair stiff as a board like this product. I see I’m not the only one with the same comments, Where can I get another product similar to L’Oréal melting gel. Please bring it back.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
L'Oreal Paris
We're so sorry that you are missing our Melting Gel and the Clean Gel just isn't giving you the results that you need. We will certainly share your comments with the rest of our team!
Los Angeles, CA
Review 1
Votes 10
Age:35 to 44
Gender:Male
My eye color:Hazel
My hair color:Medium Brown
My complexion:Light
My undertone:Neutral Undertone
1 out of 5 stars.
Not a replacement for Melting Gel
6 years ago
Clean Gel is not the same as Melting Gel. Clean Gel leaves my hair sticky and tries to hold my curls. Melting Gel is dry and holds my curls in a way that they can move naturally. I've used Melting Gel for over a decade. Paid premium $$$ for it as it was worth it. Clean Gel is no better for my hair than Dollar Store Har gel. So disappointed.
Would you purchase this again:No
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from L'Oreal:
6 years ago
consumer care center
Hi Frankzao- We are sorry to hear this product is not your new favorite. Feedback from our consumers is very important to us and we appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We can suggest trying to use less of the product to avoid any sticky residue. We hope you continue using our products!
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