Questions & Concerns If you have used one of our products and have a question or concern, we would like to speak to you directly. Call Us Makeup & Skin Care Phone: 1-800-322-2036 Monday - Friday 9:00 AM - 5:30 PM ET Hair Phone: 1-800-631-7358 Monday - Friday 9:00 AM - 7:00 PM ET Text Us* For the first time ever, you can just text us! Whether you have questions about products, need hair advice specific to you, want a tip or a trick and more, we are here for you. Click the number below to get started. Hair Care: 1-209-418-0518 *Messaging & Data Rates May Apply.