L’Oreal Paris Coupon Offer Terms
Notice of Financial Incentives
L’OREAL PARIS COUPON OFFER TERMS - NO PURCHASE REQUIRED
The L’Oreal Paris Coupon Offer (the “Coupon”) is available while supplies last. Offer open to legal residents of the fifty (50) United States, 18+. Limit one offer per person. This offer may be withdrawn at any time. Employees of L’Oreal Paris (“Sponsor”) and their respective parents, subsidiaries, affiliates, promotion and advertising agencies, are not eligible to participate.
Coupon Value Calculation
The value of the coupon provided when you registered is based, in part, on the value of consumer trial of new products and sharing future offers tailored to your interest with competitive value.
If you post a comment on any social media channels or write a review about the product connected to the coupon or receipt of the coupon, you must 1) prominently disclose that a coupon was given to you by L’Oreal Paris by using the “I received a coupon” indicator or #ReceivedCoupon); 2) provide an honest opinion of the product based on your actual use which reflects your true and honest experiences, thoughts, and opinions of the product; 3) have all the necessary rights, including copyright, trademarks or third party permissions to do so. By using #Yes you agree that we may reuse your content on social media, L’Oreal Paris, or other sites that promote our products.
Offer may be withdrawn without prior notice. Released Parties (as defined below) are not responsible for lost, late, incomplete, damaged, inaccurate, stolen, delayed, misdirected, or undelivered coupons; or for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer errors of any kind whether human, mechanical, electronic, typographical, printing or otherwise relating to or in connection with the offer, including, without limitation, errors which may occur in connection with the administration of the offer, the processing of offer requests, or in any offer-related materials. Released Parties are not responsible for injury or damage to participants' or to any other person's computer or printer related to or resulting from participating in this offer or downloading materials from or use of the website. Persons who tamper with or abuse any aspect of the offer, as solely determined by L’Oreal Paris, will be disqualified. Should any portion of the offer be, in L’Oreal Paris’s sole opinion, compromised by bugs, virus, worms, non-authorized human intervention or other causes, which, in the sole opinion of L’Oreal Paris, corrupt or impair the administration, security, fairness or submission of information, L’Oreal Paris reserves the right at its sole discretion to terminate the offer. By participating, you agree (i) to be bound by these terms and conditions and the decisions of L’Oreal Paris which are final and binding, and (ii) to release and hold harmless L’Oreal Paris, their parent company, subsidiaries, affiliates, retailers, and advertising and promotion agencies and all of their respective officers, directors, employees and agents (collectively “Released Parties”) against any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from participation in this offer or acceptance and use of the coupon.
NOTICE OF FINANCIAL INCENTIVES
We may offer incentives, such as a coupon or discount on purchase in exchange for personal information (e.g. email sign-up). We may also offer a loyalty program that will provide certain perks, such as rewards and exclusive offers, as well as other programs like sweepstakes or contests. We generally do not assign monetary or other value to personal information. If, however, we are required by law to assign such value, we have valued the personal information collected and used as based, in part, on the value of consumer trail of new products and sharing future offers tailored to your interest with competitive value. The value is a practical and good-faith effort often involving the (i ) categories of personal information collected (e.g., names, email addresses), (ii) the transferability of such personal information for us, (iii) the discounted price offered, (iv) the volume of consumers enrolled in our programs, and (v) the product or service to which the programs, or price or service differences, applies. The disclosure of the value described herein is not intended to waive, nor should be interpreted as a waiver to, our proprietary or business confidential information, including trade secrets, and does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards.
CALIFORNIA CONSUMERS:If you are a California resident and wish to exercise your rights under the California Consumer Privacy Act of 2018, click here.
Our Commitment to Our Consumers
Everything we do, and the data we collect, is in pursuit of giving you a better beauty experience.
HOW WE COLLECT DATA
L’Oréal collects information that you provide to us, from your engagement with our brand sites and platforms, advertising, media, and from third parties who have your consent to share it. For a list of categories of information we collect please see How We Collect Information (USA) below.
WHY WE USE DATA
Everything we do, and the data we collect, is in pursuit of bringing beauty experiences to your life
We use data within the L’Oréal USA family of brands to communicate with you about our beauty products, services, answer questions, and create better experiences. We use data for tailored advertising and communications.
We may combine information that we collect via one method (e.g., from a website, our digital advertising) with another method (e.g., an offline event). We do this to get a more complete view of your preferences for our beauty products and services, which, in turn, allows us to serve you better and with more customization and better beauty products.
For a list of purposes for which we use information we collect, please see Why We Collect Data below.
HOW WE SHARE INFORMATION
We share information with the third parties (vendors, agencies, and businesses) that help us run our sites, our business, and retail our products to further L'Oréal's beauty mission. We do not sell your data. While we do not sell personal information, we may disclose to our service providers with controls such as prohibiting re-use or sale to prevent fraud, to complete a transaction requested by you, when required by law or authorities, and in the event of a sale or reorganization of our company.
For more information about how we share information, please see How We Share Information below.
You can opt-out of interest-based advertising, SMS messaging, marketing emails, and push notifications.
For more information about your choices, please see “Your Privacy Rights, Your Choices”, below.
How We Collect Information (USA)
L’Oréal collects information that you provide to us, information from your engagement with our Sites, advertising and media, and information from third parties who have the right to share it. We may combine information that we collect via one method (e.g., from a website, digital advertising engagement) with another method (e.g., an offline event). We do this to get a more complete view of preferences for our beauty products and services, which, in turn, allows us to serve you better and with more customization and better beauty products.
|Categories of Personal Information||Examples|
|Identifiers|| • Name
• Telephone number
• Mobile number
• Online identifiers
• Internet Protocol address
• E-mail address
• Account name
• Social handle or moniker
• Device identifiers
|Internet or similar network activity|| • Browsing history
• Search history
• Information on Your interaction with a website, application, or advertisement
• Smart device and sensor data
|Payment Information|| • Credit or debit card information
• Information to process payments and prevent fraud
|Legally Protected Characteristics|| • Age (40 and over)
• Race, ethnicity, national origin
• Marital status
|Purchasing Information|| • Products or services purchased, obtained, or considered
• Other purchasing or consuming histories or tendencies (e.g., beauty routines, beauty concerns)
• Loyalty activity and redemption
• Account information
• Customer service records
• User-generated content
|Geolocation Data|| • General location information indicating the general physical location of you or your device (e.g., IP address or zip code)
• Precise information about your location if you allow us (or a third party who provides it to us) to collect it
|Audio Visual Information|| • Photographs that you upload or share with us
• CCTV video recorded at our facilities
• Call center recordings
• Video images
|Professional or employment-related|| • Career/profession
• Professional credentials (e.g., professional license)
|Other Information Considered Personal Information*|| • Name
• Signature (including electronic signature)
• Physical characteristics or descriptions
• Payment information
|*Some information in this category is addressed in other categories as well.|| • Address
• Driver’s license; state ID number
• Telephone number
• Medical/health information
|Inferences drawn from any of these personal information categories|| • Beauty and related preferences
• Behaviors on and off site
• Purchase patterns
Here are some examples of the categories of information we collect and use:
Sources of Data
We obtain the types of data listed above from the following categories of sources:
Personal Information You Provide
When you create an account on a L’Oréal site, make purchases with us (online or in-store), join a loyalty program, enter a sweepstakes, contest, or giveaway, share photograph, video, or product reviews, call our Consumer Care Center, sign up to receive offers or email, or interact with us in another way, we collect the information that you provide to us. This information includes Personal Information (information that can be used to identify you as an individual) such as your name, social media handle, email, telephone number, home address, and payment information (such as account or credit card number) and the other information described in the chart above. If you use a chat feature on our Sites, we collect the information you share during the interaction. We also collect information about your beauty preferences, your use of our Sites, demographic, and interests so that we can customize your beauty experiences.
If you use one of our virtual try on features, we may collect and store your image(s), for example, if you use social sharing to send your image to a friend or post it online or if you save it to your profile.
You may also be able to register and log in to our Sites or chat features using your social media account, such as Facebook or Google. These platforms may ask your permission to share certain information with us (e.g. name, gender, profile picture) and all information is shared subject to their privacy policies. You can control the information that we receive by changing your privacy settings offered by the relevant social media platform.
Information We Automatically Collect
We collect some data automatically when you use our Sites. We may obtain information by automated means such as through cookies, pixels, web server logs, web beacons, and other technologies described below. Information collected via automated means include identifiers (e.g., IP address, device ID, cookie ID, mobile advertising identifier), geolocation, commercial information, and internet or network activity (e.g., browsing and search history, interactions with our websites or applications).
These are the types of cookies to monitor we use on our website:
Information from Third Parties: We receive information from third party partners, such as publishers that run our advertising, and retailers who feature our products. This information includes marketing and demographic data (including identifiers, commercial and purchasing information), analytics information (including online information), geolocation, and offline records, as well as inferences. We may also receive information from other companies that collect or aggregate information from publicly available databases or if you consented to allow them to use and share your information. This might be de-identified information about purchasing patterns, location of shoppers and sites that are of interest to our consumers. We also collect information about users who share common interests or attributes (e.g. color treated hair) to create user “segments,” which help us to better understand and market to our customers. We may use your data as part of health-related segments about non-sensitive conditions such as dry skin.
Why We Collect Information?
Everything we do, and the data we collect, is in pursuit of bringing beauty to your life. We use information for beauty to provide better products, services, customization and offers from L’Oréal USA brands. For example, we use information to:
| • provide tailored and personalized content, services, advertisements and offers, including based on your beauty characteristics and preferences
• respond to questions and otherwise interact with you
• provide news, emails, and other requested communications from us
• administer and manage your account or loyalty program membership
• manage any competitions, promotions, surveys, sweepstakes, giveaways, or contents you choose to enter
• verify your identity and detect and prevent fraud
• manage your orders, fulfill product purchases and processing payments
• contact you, send notice of changes to a L’Oréal USA policy
• send you marketing communications, which may be tailored to your ‘profile’ which is based on personal information we know about you and your preferences
• provide you with services requested (e.g., virtually test our products, notification of when a product is back in stock)
• analyzing use of our products and services to improve effectiveness of our Sites, stores, customer service, and product offerings
• cosmetovigilance – collect, evaluate, and monitor reports of undesirable events during or after use of products
• conduct research and analytics analytics including through consumer surveys and other market research activities
• develop new products and services
• allow log in, sharing and use of our content with a social media account
• provide shipping and other rewards from your selected third party providers (such as ShopRunner)
• post your content and consumer reviews on the Sites, our social media pages and related third party sites that retail or feature our brands and products
• maintain the security of our products, services, and systems
• protect our rights, property, and safety or the rights, property, and safety of others
• For corporate governance, including mergers, acquisitions, and divestitures
When we send or display personalized communications or content, we use personal information collected to generate inferences about you. This means we collect personal information about you as described above, and we centralize this data and analyze it to evaluate and attempt to determine your personal preferences or interests. We then send or display communications or content tailored to these preferences, interests or needs.
For purposes of securing transactions, such as purchases and other submissions, placed through our websites/apps/devices against fraud and misappropriation, we use a third party provider’s solution(s). This fraud detection process may be completely automated or may involve human intervention where a person makes the final decision. You may (i) experience delay in the processing of your order/request while your transaction is being reviewed; and (ii) be limited or excluded from benefit of a service if a risk of fraud is identified.
How We Share Information
We will not sell your Personal Information to third parties:
Third Parties Providing Services On Our Behalf:
We share information with third party service providers fulfilling the above purposes on our behalf, including service providers that host or assist with technical operation of our Sites; information technology vendors that provide information technology services; analytics, and research vendors; vendors that assist and help us in providing digital and e-commerce services such as social listening, store locator services, loyalty programs and program administration, identity management, ratings and reviews, sampling and redemption services, CRM, web analytics, and user generated content curation tools; fraud prevention, legal, compliance, and risk management vendors; order processing fulfilment vendors who process orders, transactions and payments, and provide customer service; marketing, advertising, digital, and social media agencies and vendors that help us deliver advertising, marketing and campaigns, to analyze their effectiveness, and manage your contact and questions;, social media, or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance. We may also share information with third parties to help us identify your online preferences, including the ads with which you interact. This data may be matched with information that we process about you to provide a better experience using our websites and products. These third parties may use this information for their internal business purposes, such as process or product improvement, but are not permitted to use personal information for their own independent marketing or other purposes. We may also share non-identifying information, such as aggregate statistics or usage information, with third parties.
Categories of Information shared (depending on the specifics of the business transaction) include identifiers, internet or network activity, geolocation data, purchasing information, protected classifications, professional or employment-related information, audio-visual information, other categories of personal information, geolocation information, payment information, other information, and inferences generated from the foregoing categories of information.
Your Agreement To Have Your Personal Information Shared:
Personal Information may also be shared to complete a transaction you requested. For example, payments made via purchases through some of our Sites are completed using a third-party’s online payment system. Additionally, some of our Sites may provide the opportunity to post content in a public forum. For example, providing ratings & reviews. If you decide to submit information in these public forums, the information will be publicly available.
Some of our Sites have features such as plugins, widgets, or other tools provided by third parties. These tools collect identifiers along with internet or similar network activity. If you engage with such plugins, widgets, or other tools, additional information may be shared. For example, if you use Facebook’s “like” feature, Facebook may register the fact that you ‘liked’ a product and may post that information on Facebook. The use of information is not governed by this privacy notice.
Business Transfers: We share information with other entities and affiliates of the L’Oréal Group, our parent company. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or our assets, or assets related to the Sites, Personal Information, and any other information that we have collected may be disclosed to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Your Privacy Rights, Your Choices
You may change your preferences and unsubscribe from email services from our brands by: (i) modifying your registered user information on the Sites; (ii) sending us an e–mail to the email address listed in Contact Us located at the end of this notice; or (iii) following the unsubscribe instructions in the communication that you receive.
In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Sites. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
We will retain your Personal Information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your Personal Information to provide you services, contact us via one of the methods listed in Contact Us located at the end of this Privacy Notice. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.
You may at any time opt out from push notifications and allowing L’Oréal USA to access location data by adjusting the permissions in your mobile device. You can stop all further collection of information by our mobile applications by uninstalling the mobile application. Please note that if you uninstall the mobile application from your mobile device, the unique identifier associated with your mobile device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
COOKIES; INTEREST-BASED ADVERTISING AND ADCHOICES
If you would prefer not to accept cookies, you can manage your cookie preferences by clicking on the “Cookie Settings” button located on the bottom of the website homepage. You cannot disable essential cookies. We use certain analytics services, such as Google Analytics, to gather information about our site visits or mobile app usage. To learn more about Google Analytics, including opting out of Google Analytics, click here.
You can also change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically reject any cookies. However, please be aware that some features and services on our Sites may not work properly because we may not be able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests. To learn more about cookies, please visit https://www.allaboutcookies.org.
We use third party companies to serve advertisements, measure the performance and engagement with our ads, provide analytics, preference, and interest information. In some instances, these ad network providers, social platforms, sponsors, and/or analytics providers may use their own tracking technology to capture information about your device, use and engagement online.
We may recognize your information across different devices that you use or log in from (i.e. computers or mobile devices.). We may recognize that one cookie ID (i.e. from a computer) may be connected to another device (i.e. smart phone) by the device ID or log in. This may result in you searching for one of our products on one device but seeing an ad later for that product on another device. By knowing what devices are being used by a person or household helps us limit the number of times you may see the same ad across different devices. We may also combine information we collect from your devices with other information we have about you, such as your account information, services, transaction history, and interaction with our sites.
You can opt out of receiving targeted advertising through the Network Advertising Initiative (NAI) Opt–Out Page. Options are Device-specific, so if you use multiple Devices, you should opt out on each one. You can also opt out of certain targeted advertising programs by clicking on the AdChoices icon that appears on our Site footers and may appear on our advertising. Even if you opt-out of targeted advertising, you may still see our advertisements while you are browsing, but they may not be targeted to you based on your interests.
Some social networks (such as Facebook), allow you to exercise ad choices, limit data collection and clear your history on that platform as well. For your convenience we have provided the links to some of the social networks:
Facebook - https://www.facebook.com/ads/preferences/?entry_product=education_page
Instagram - https://www.facebook.com/ads/preferences/?entry_product=education_page
Twitter - https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
Google - https://adssettings.google.com/authenticated
TEXT/SMS MESSAGE CONSENT AND OPT-OUT
If you choose, you can provide your mobile phone number to receive text message alerts from our stores or sites to receive product and/or event information, tips or promotions. You agree that by providing your mobile phone number you expressly consent to receive automated marketing text messages from us to the mobile phone number provided. Consent is not required to purchase goods or services. Message and data rates will apply, and you should check the rates of your mobile carrier. You can opt out from further text marketing communications by texting STOP to the SMS number used by L’Oréal USA to contact you.
We may share your mobile phone number with service providers with whom we contract to assist us with the above activities, but we will not share your mobile phone number with third parties for their own marketing purposes without your consent. Text Messages are distributed via third party mobile network providers and, therefore, we cannot control certain factors relating to message delivery. Depending on the recipient's mobile carrier, it may not be possible to transmit the text message to the recipient successfully; nor is content available on all carriers. We do not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures.
YOUR CALIFORNIA RIGHTS:
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section describes your rights and how you can submit your request to us. We do not sell personal information.
Access to Information
You have the right to request that we disclose information about our collection and use of your personal information over the past 12 months, including:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny a deletion request where retaining the information is necessary for us or our service providers. For example, data may need to be kept to:
Submitting a Request
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
The verifiable consumer request must:
We may not be able to respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will ask you for the email information that you used to interact with us or sign up for a loyalty, email, or to make purchases along with other information you submit (such as contact information like name, address, phone number) and the information we have in our systems, to help verify your identity or authority to make the request and confirm that your information is in our system. Information provided to submit a request will only be used for request purposes.
You may designate an agent to submit requests on your behalf. We will need the agent to provide us with your signed permission to act on your behalf. We may also require you to verify your identity with us directly and confirm that you provided the agent permission to submit the request on your behalf.
We will endeavor to respond to a verified consumer request within 45 days. If we require more time, we will inform you of the reason and extension in writing.
We do not charge a fee to process or respond to a verified consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will provide explanation and a cost estimate prior to completing the request.
You may only make a request for access or data portability twice within a 12-month period.
We will not discriminate against you for exercising any of your CCPA rights.
Rewards Offers/Programs Calculation – Financial IncentivesWe may offer incentives, such as a coupon or discount on purchase in exchange for personal information (e.g. email sign-up). We may also offer a loyalty program that will provide certain perks, such as rewards and exclusive offers, as well as other programs like sweepstakes or contests. We generally do not assign monetary or other value to personal information. If, however, we are required by law to assign such value, we have valued the personal information collected and used as based, in part, on the value of consumer trail of new products and sharing future offers tailored to your interest with competitive value. The value is a practical and good-faith effort often involving the (i) categories of personal information collected (e.g., names, email addresses), (ii) the transferability of such personal information for us, (iii) the discounted price offered, (iv) the volume of consumers enrolled in our programs, and (v) the product or service to which the programs, or price or service differences, applies. The disclosure of the value described herein is not intended to waive, nor should be interpreted as a waiver to, our proprietary or business confidential information, including trade secrets, and does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards.
CHILDREN: L’Oréal USA’s sites are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. If you believe that we might have any information from or about a child under age 13, please contact us through one of the methods listed in the Contact Us section at the end of this notice.
Parental Consent: Minors between 13 years of age and the age of majority in their state must ask their parent or guardian for permission to use any L’Oréal USA properties. For L’Oréal USA brands offering e-commerce, you may only make purchases if you are 18 years of age or older, or the age of majority in your jurisdiction of residence.
Parental participation: We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe internet use practices.
SECURITY OF YOUR INFORMATION
L’Oréal USA maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure, or destruction and when transferring information for processing and requires third parties providing services on our behalf to do the same. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us
The Sites may contain links to third party sites that are not owned or operated by L’Oréal USA. This includes links from advertisers, sponsors and/or partners that may use our logo(s) as part of a co–branding or co–marketing agreement. We do not control, recommend, or endorse, and are not responsible for these sites or their content, products, services or privacy policies or practices. These other sites may send their own cookies or other tracking technologies to your device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our Sites (including those linked to through an email or social networking page). The Sites may make available chat rooms, forums, message boards, and news groups. Remember that any information that you disclose in these areas becomes public information and is not subject to the provisions of this Privacy and Cookie Notice..
CONSENT TO PROCESSING OF INFORMATION IN THE UNITED STATES AND OTHER JURISDICTIONS
The Sites are governed by and operated in, and in accordance with the laws of, the United States, and are intended for the enjoyment of residents of the United States. Country or region-specific web sites are available for L’Oréal brands and products around the world. L’Oréal makes no representation that the Sites are governed by or operated in accordance with the laws of any other nation. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Sites, or providing us with any information, you (a) acknowledge that the Sites are subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.
CHANGES AND POLICY UPDATES
If you have any questions about Privacy, please contact us at:
L’Oréal Paris Customer Care
PO Box 98
Westfield NJ 07091
Re: L’OréalParisusa.com Privacy and Cookie Notice
Or send us an e–mail with your request here.
UPDATED: MARCH, 2022
We cannot guarantee that other users will not copy, modify, distribute or otherwise use the User Content that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or do not want others to use, do not post it on the Site. We and our affiliates are not responsible for any user’s misuse or misappropriation of any User Content you post on the Site.
Review of Submissions
We do not control the User Content posted on the Site and, as such, we make no representations or warranties regarding User Content or its truthfulness, accuracy, reliability, integrity or quality. We do not determine whether User Content violates the rights of others, and we have no control over whether User Content is of a nature that you or other users may find offensive. User Content includes the opinions, statements and other content of third parties, not us. You acknowledge and agree that the information and views expressed by you and other users in User Content appearing on the Site do not necessarily reflect our views or those of our content providers, advertiser, sponsors, affiliated or related entities, and we do not support or endorse any User Content or any other content posted by you or any other user on or otherwise accessible through the Site.
Our Right to Use User Content
You understand that the technical processing and transmission of the Site may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. We assume no responsibility for the deletion or failure to store postings or other information submitted by you or other users of the Site.
You agree that you will not harvest, collect or store information about the users of the Site or the User Content or use such information for any purpose inconsistent with the purpose of the Site or for the purpose of transmitting or facilitating transmission of unsolicited advertising, junk or bulk electronic mail or communications. You may not: (i) take any action that imposes or may impose (as determined by Us in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; (iii) bypass any measures we may use to prevent or restrict access to the Site or portions thereof (or other accounts, computer systems or networks connected to the Site); (iv) run any form of auto-responder or “spam” on the Site; (v) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site; or (vi) harvest or scrape any content from the Site.
The availability of the products and services described on the Site, and the descriptions of such products and services, may vary based on location and timing.
This site may offer you the opportunity to subscribe to auto-refill your purchase. Your subscription will continue until you cancel it. A recurring charge (in the amount of the product selected for auto replenishment) will be automatically charged to your credit card each time the order ships. The shipment schedule will follow the frequency you requested when you selected the product. There is no minimum term of the subscription and no minimum purchase obligation.
Orders, Prohibition on Reselling
While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
All orders shipped are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
You may not purchase any item from this site for resale by you or any other person. The prices displayed on the site are quoted in U.S. dollars and are intended to be valid and effective only in the United States. We have the right to refuse or cancel orders placed, including but not limited to orders where product(s) is listed at an incorrect price regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account.
Intellectual Property Rights
The Site, and all of its contents, including but not limited to articles, other text, photographs, images, illustrations, graphics, video material, audio material, including musical compositions and sound recordings, software, logos, titles, characters, names, graphics and button icons, excluding User Content (collectively “Proprietary Material”), are protected by copyright, trademark and other laws of the United States, as well as international conventions and the laws of other countries. The Proprietary Material is owned or controlled by L’Oréal or by other parties that have provided rights thereto to L’Oréal.
Claims Regarding Copyright Infringement
L’Oréal respects the intellectual property rights of others. If you are a copyright owner or an agent thereof and believe that any User Content or other content on the Site infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C § 512(c)(3) for further detail):
If you fail to comply with all of the requirements set forth above, your DMCA notification may not be effective. Our designated Copyright Agent to receive notifications of claimed infringement is:
DMCA Agent c/o L’Oréal USA Legal Department
10 Hudson Yards
501 West 30 Street
New York, NY 10001
After receiving an effective notification of claimed infringement, we will process and investigate the claim and, if appropriate, will act expeditiously to remove or disable access to material claimed to be infringing. We also will take reasonable steps promptly to notify the uploading user that the material has been removed or disabled at your request.
This notification process does not limit L’Oréal’s ability to exercise any other rights or pursue any other remedies it may have to address claims of infringement.
It is our policy to terminate, in appropriate circumstances, the accounts or access of users who repeatedly infringe copyrights.
We may, in appropriate circumstances, terminate your account for the Site and any or all affiliate websites if you are a repeat infringer. If you believe that a user is a repeat infringer, please follow the instructions above to contact our Copyright Agent and provide information sufficient for us to verify that the user is a repeat infringer.
Third Party Websites and Links
You may be able to link to third party Websites, services or resources on the Internet from the Site, and third-party Websites, services or resources may contain links to the Site (collectively, “Linked Sites”). We are not responsible for the content, availability, advertising, products, services or other materials of any such Linked Sites, or any additional links contained therein, and our inclusion of links to the Linked Sites on the Sites does not imply that we endorse or approve of any materials contained on, or accessible through, the Linked Sites. In no event shall we be liable, directly or indirectly, to you or any other person or entity for any loss or damage arising from or occasioned by the creation or use of the Linked Sites or the information or material accessed through these Linked Sites.
Third Party Merchants
The Site may enable you to order and receive products, information and services from businesses that are not owned or operated by us. The purchase, payment, warranty, guarantee, delivery, maintenance, and all other matters concerning the merchandise, services or information, opinion or advice ordered or received from such businesses are solely between you and such businesses. We do not endorse, warrant, or guarantee such products, information, or services. We will not be a party to or in any way responsible for monitoring any transaction between you and third-party providers of such products, services, or information, or for ensuring the confidentiality of your transactions.
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
Advertisements, Sponsorships, Co-Promotions and Other Partnerships
We may display advertisements for the goods and services of a third party on the Site, including in connection with co-promotions, sponsorships and other similar partnership arrangements. We do not endorse or represent and are not responsible for the safety, quality, accuracy, reliability, integrity or legality of any such advertised goods or services.
This Site may, from time to time, contain contests that offer prizes or that require you to submit material or information about yourself. Each contest has its own rules, which you must read and agree to before you may enter.
You may be invited or asked to attend events we sponsor, or events held by other members and users of the Site which are not in any way associated with us (collectively, “Events”). Your participation in any Events is at your own risk.
1-on-1 Video Consultation Services
This site may allow you to use a video consultation feature either with automated tools, a live consultation with a beauty advisor, or both. By using the service, you agree to allow to activate your camera to connect automated tools, live consultation with a beauty advisor, or both. A video consultation is a live experience and will not be recorded.
When participating in a live consultation with a beauty advisor, the beauty advisor can answer your questions, recommend products, and, where available, allow you to virtually try products during the live consultation. You will be able to see the recommend products during the experience, and you can shop and buy products after the video consultation has ended. To help us in providing you with the best experience and advice, the beauty advisor is informed about the page you were consulting when you connected to this service.
Use of Software
We may automatically check your version of the software and update it to improve its performance and capabilities. If you shut down the software during an automatic update or otherwise interfere with the installation of the update, the software may be damaged and/or cease to operate.
Governing Law; General Information
We control and operate the Site from our offices in the State of New York, United States of America. While we invite visitors from all parts of the world to visit the Site, visitors acknowledge that the Site, and all activities available on and through the Site, are governed by the laws of the United States of America and the laws of the State of New York. We do not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with local laws.
By using this Site, you agree that L’Oréal USA or one of its affiliates at its sole discretion, may require that: (1) any and all disputes and causes of action related to or connected with these Terms, the Site, and the related offerings shall be resolved individually, without resort to any form of class action, and exclusively by final and binding arbitration under the rules of the American Arbitration Association and held at the AAA regional office nearest the participant; (2) the Federal Arbitration Act shall govern the interpretation, enforcement and all proceedings at such arbitration; and (3) judgment upon such arbitration award may be entered in any court having jurisdiction. You understand and agree that you are waiving your right to sue or go to court to assert or defend your rights under this contract.
Please feel free to contact us via one of the methods described on our Contact Us page. You agree that we may send notices to you regarding your use of the Site by means of electronic mail, a general notice posted on the Site or by written communication delivered either by overnight courier or U.S. mail to your email or mailing address as appearing in our records from time to time.
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