Silkissime Eyeliner

Hi chamois! Thank you for your feedback on the Silkissime Eyeliner. We are sorry to hear you are having trouble sharpening it. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. Perhaps our cosmetic sharpener, the L'Oréal Dual Sharpener (http://tinyurl.com/y7mlsjlp), would help. If you need further assistance or have any questions, please call us at 1-800-322-2036, Monday through Friday, 9 am to 5:30 pm, EST. Hope this helps!

Hi there! Unfortunately, our Silkissime Eyeliner has been discontinued. We would recommend taking a look at our Infallible Pro-Last Waterproof Pencil Eyeliner. We hope this helps! https://www.lorealparisusa.com/products/makeup/eye/eyeliner/infallible-pro-last-waterproof-pencil-eyeliner.aspx?shade=black

Hi there! Thank you for contacting us about your experience with Silkissime Eyeliner. We are sorry to hear about your experience and will pass along your comments! Please note that this pencil does not swivel. Despite the plastic-coated appearance of the Silkissime Eyeliner, it can be sharpened with a cosmetic sharpener like our L'Oréal Dual Sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. The pencil should be sharpened frequently so that 3 or 4 gentle turns are sufficient to achieve the desired result. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. Hope this helps!

Hi there! Thank you for inquiring about our Silkissime Eyeliner. It can be sharpened with a cosmetic sharpener like our L'Oréal Dual Sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. The pencil should be sharpened frequently so that 3 or 4 gentle turns are sufficient to achieve the desired result. Hope this helps!

Hi gmserlr0! Thank you for asking about the Silkissime eyeliner! It can be sharpened with a cosmetic sharpener like our L'Oréal Dual Sharpener. For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. The pencil should be sharpened frequently so that 3 or 4 gentle turns are sufficient to achieve the desired result. Hope this helps!

Hi Lirena! Our Silkissime Eyeliner can be sharpened with a cosmetic sharpener. Our L'Oréal Dual Sharpener would be a great product to use! For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps!

Hi Mar P! Thank you for trying out our Silkissime Eyeliner. Please note that this pencil does not twist. Despite the plastic-coated appearance of the Silkissime Eyeliner, it can be sharpened with a cosmetic sharpener. Our L'Oréal Dual Sharpener would be a great product to use! For best results, turn the pencil gently in the sharpener 3 or 4 times, being careful not to apply excess pressure. After sharpening, remove all shavings from the blade edge. Your sharpener should be replaced whenever the blade has dulled and is no longer giving the expected results. We hope this information helps!

Hi Joi Lyn! Thank you for trying our Silkissime eyeliner. This product actually is sharpened with a sharpener and is not a twist up. In order to sharpen this, we recommend picking up our Dual Sharpener. You can check this out by clicking the link below. We hope this helps! https://www.lorealparisusa.com/search-results.aspx?q=dual%20sharpener#!search/dual sharpener/1/relevance/type:all