Thank you for contacting L'Oreal with your question about stain removal. Unfortunately, we do not know of a guaranteed way to remove cosmetic stains from fabric. We understand how upsetting it can be to accidentally stain a favorite item and we sympathize with your situation. We have researched some possible solutions, but please be aware that all fabrics are different and some will retain stains more than others. We always recommend following the manufacturer's directions on the label. If the label indicates "Dry Cleaning Only," do not attempt laundering the item yourself. Pretreating with a prewash stain remover is often helpful. Follow the manufacturer's directions. Alternatively, some cleaning professionals recommend using bar soap (not on lipstick stains) or liquid dish or laundry detergent on the dampened item and working the lather into the stain until the stain disappears. For lipstick stains, use dishwashing liquid or rubbing alcohol rather than soap. Place the item with the stain face down on clean paper towels. Blot (do not rub) the stain from the reverse side. Replace paper towels as needed. Rinse thoroughly and immediately launder in the hottest water recommended on the item's label. Not all stains will come out completely in the first wash so you may need to treat and launder several times. Let the garment air dry. If stains have set (for example, from machine drying or laundering without pretreating) the stain may at best only be lightened or may even be permanent. We sincerely hope you will be able to remove the stain to your satisfaction.

Hi there! Thank you for your interest. This will work on gray hair. Thank you!

Colorista is a semi-permanent hair color has a conditioning base with an added pigment. There is no mixing. It can be applied directly out of the tube to the hair, like a conditioner. Spread evenly where you want to see the color. Leave it for 20 minutes and then rinse. For more intense color, leave it longer – and vice versa. If you want to see more detailed inspiration and how-to’s, visit colorista.com

Hi There, Thanks for reaching out! Your starting brunette level may be too dark. Select shades recommended for darkest brown or darker hair. We recommend performing a strand test before the 1st application so you won’t have any unexpected results. Thanks for your interest in L'Oreal!

Hi aleigha22! Thank you for your interest in our Colorista Semi-Permanent. This product is a semi in which it can be washed out in 4 - 8 shampoos. It lays on top of the hair shaft and does not fully penetrate. We recommend contacting the hair dresser for any further information based on the toner specifically used. We hope this helps!

Hi Gatormom17! Thank you for you rinterest in using Colorista Semi-Permanent Haircolor. it should be applied to clean dry hair. So shampoo first, then dry, and apply. We hope this information in helpful.

Hi Romane, Thanks for reaching out! We suggest doing a strand test to preview the color. We hope you enjoy this shade of color. Thanks for your interest in L'Oreal!

the thing with this hair dye is, before application you are supposed to throughly wash you hair, but only with shampoo, no conditioner. then, fully dry before application. when rinsing then only use conditioner, not shampoo.