Frost & Design

Light grey cap marks are RIDICULOUS!! I've used this products for years and like it very much UNTIL they changed the hole marks from purple to light grey. I do my own hair in the bathroom leaning into the mirror with a hand mirror so I can see. I used to be able to do this without a problem when the marks were purple. Now I have to b...e a contortionist to see the marks!! Whoever decided that change in mark color was acceptable should be FIRED!! I challenge ANYONE at Loreal to pull hair out of that cap by themselves. Guarantee they have NEVER tried it.

I am highly upset with this product. My daughters hair was always blonde and over the last year it got really dark. She started loosing her self-esteem badly and was really down in the dumps, so I said, hey lets do your hair! She was totally psyched! She obviously chose blonde, her hair is very long and is what some would consider as... a dark blond or super light brown. We matched her hair color to the side of the box and decided it should turn out great! The first night we tried pulling her hair through the cap, it took so long just to get one side done, we ended up giving up and going to bed! Re-started the next day, having the same issues, pulling her hair out of the other holes and tangling it terribly! It was my worst experience with a cap ever! And it says great for long hair? Not! After many many hours of pulling and yanking her hair to get it through the holes, finally we were ready to color! We did everything as directions stated, even followed some tips on line etc. When it was all said and done, it was half gold and half bleach blond, spots all through her hair? alot of the strands were still the light brown color about 2 inches or 3 inches down the strand, others started up close to the roots. It turned out horrible. It completely ruined her hair. We are both more than disappointed and would NEVER recommend this product to a friend or even an enemy. I was very dissatisfied with the product and when it was all over, I took another look at the cap, and it appears the holes are not evenly spaced, we only pulled hair through the holes with circles around them, but when i started looking at the holes closely and the pattern, there was no pattern it was obviously a manufacturer defect. I think they need to be a lot more careful when manufacturing these caps, need to realize they are not only messing with someones hair colour, but with someones entire life! I cannot express enough how disappointed we are!!! Thanks for taking my daughters low self-esteem and burying it in the ground!

I finally got up the nerve to highlight my hair after having spent ludicrous amounts of money getting it done at various salons--and never being happy with results; what a waste of money! I used the caramel color (I have very dark hair) and applied it with my fingertips in an ombre effect (about three inches below root). It came out ...beautiful. I received so many compliments on my hair. I'm heading out to the store now to get another box since the highlights have grown out--I'm so excited!

I used this product on my mom and she loved the results, it honestly looked salon perfect and Im not a hairdresser. It was so easy to do this at home and the results were amazing. It looked very natural and professionally done.

Beautiful color! The cap could have been tighter as it didn't get the bleach as close to my roots as I would have liked, but overall I am very happy! I have a medium length bob and had more than half the bleach left over even after pulling through EVERY whole. I should have gotten the Le Petit Frost so that I wouldn't have wasted so... much product.