Questions & Concerns
If you have used one of our products and have a question or concern, we would like to speak to you directly.
Call Us
| Makeup & Skin Care & Hair Care | Haircolor Concierge |
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Phone: 1-800-322-2036 Monday - Friday 9:00 AM - 5:30 PM ET |
Phone: 833-856-7325 Monday - Friday 9:00 AM - 5:30 PM ET |
Text Us*
For the first time ever, you can just text us! Whether you have questions about products, need hair advice specific to you, want a tip or a trick and more, we are here for you. Click the number below to get started.
Haircare: 1-209-418-0518
Monday – Friday
9:00AM – 5:30PM ET
Haircolor Concierge: 8338-LOREAL (833-856-7325)
Monday – Friday
9:00AM – 5:30PM ET
Saturday – Sunday
9:00AM – 6:00PM ET
*Messaging & Data Rates May Apply.
For U.S. consumers only
Live Chat
Monday – Friday
9:00 AM - 9:00 PM ET
Saturday – Sunday
9:00 AM - 6:00 PM ET
Ask Us Anything
If you have a question about makeup, hair, skin care, samples, coupons, or if you are experiencing problems with our site, let us know.
Submit your question
At L’Oréal, we care about your privacy. If you have questions or concerns about how we use your information, you may review U.S. Privacy Policy, terms of Use and Notice of Financial Incentives here. Non-US consumers should visit the country website serving their region.
| Job Opportunities | Stay Connected |
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For information about Job Opportunities please visit our corporate site, L’Oréal USA. |
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